Had an issue with sink drain. Called Richfield and they responded the next day. The Technician identified himself and was very courteous. He inspected the area then started his work. He did not solved the problem but was able to identify the issue. He called another company and they resolved the issue. The problem was a blockage and ice build up due to the extreme cold weather. If no ice issues I would call Richfield again for any plumbing issues.
Eric, the tech that came in to look at the issue, was professional and thorough. Discussed any issues and options on what was needed or could wait. No pressure sales tactics. Would definitely recommend
Was professional and courteous. I had my kitchen faucet replaced and had routine maintenance done to my furnace. He gave my whole house a look over and gave advice on things that were good or needed attention in the future and answered all my questions and did a good job to explain everything to me. Aswell as a good job replacing my faucet. Would use Richfield again for my plumbing or furnace needs.
Very professional, timely and detailed. Explained process and steps along the way. Detailed invoice provided. Good quality and excellent communications.
Did a diagnostic on my water leak problem and provided options for me to consider and choose. Done in a very timely and professional manner. Service tech was very friendly and informative. Options and quotes were quickly sent to me for consideration.
They were quick with the quote and never did any work without explaining the cost throughout the job. All staff were very professional and friendly. Would use them again in a heartbeat.
The staff are professional, hard working and very knowledgeable. I had a great experience and would definitely refer anyone that needs work done to them!
Richfield responded quickly to my request to unblock a drain before it caused flooding. Staff were courteous and professional and provided advice to mitigate future problems
We’ve used Richfield a few times and they’ve always responded quickly and provided excellent service. I would recommend them to anyone needing their services.
I was very pleased with the prompt service. Eric was great to work with. He explained what needed to be done and gave a price accordingly. Also impressed that I got a free inspection on other plumbing in my home. Recommendations were also given. I will definitely use your services again and have already given two referrals.
Working with Richfield was easy, smooth, and fast. Lovely staff from start to finish. Amazing communication from booking to reminder to follow up. Highly recommended.
Eirik was very, very professional, communicative, and helpful. I really appreciate all the extra things he did for me free of charge. I feel a lot better about all the things he caught and fixed during his visit. Thanks!
Technician arrived at scheduled time, did initial assessment, and provided timely quote. Once approved, performed work quickly, cleanly, and explained work once done.
Pleasant experience compared to recent experiences with other plumbing companies. Would highly recommend.
My interior spigot was dripping, Steve came out, explained what my materials were and how I can deal with them. I appreciated learning and understanding better my home and how to take care of it. The inspection he gave showed me very helpful items that we were not aware of, even having been in this house for 5+ years. I have already suggested Richfield to others and will definitley use this company as my choice in the future.
Taylor replaced my hose bib valve with a frost free valve. He was very professional and explained everything he did in detail. Will definitely use your services in the future.
I had a small gas leak in my furnace, they came out to the house quickly and dealt with it. They were on time, polite and professional! The plumber was able to fix a small leak in my hot water tank as well. Cleaned everything up and the price was great!
On time and very competitively priced. Really appreciated the complimentary on site inspection. Steve the technician that did the job and the no charge on sight inspection was excellent and knowledgeable. Appreciated his explanation of issues he found during the inspection.quotes for additional work to be performed were received promptly and very well explained. Would highly recommend Richfield for all your plumbing needs.
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