Exceptional service from both the customer service agent and the technician. Despite the extremely cold temperatures, they quickly and efficiently fixed my garage door. ”
Had a great experience with River City Doors. They were able to get my garage door working after it stopped working. They are excellent at what they do and would hire them again!
After talking with a number of garage door companies in Edmonton that had good reviews, I decided to go with River City Doors. They did not disappoint. They had excellent client communication at every step of the process and their installation team was very professional and adept at their job. Their prices were also highly competitive. I strongly recommend this company if you are looking for garage doors.
They were very easy to book and the techs were here the same afternoon I called. Very professional work, and super well organized invoicing and payment process. Awesome job!
This is the second time in a few years that I’ve had River City Doors come out to fix a garage door issue. They’ve always been responsible and efficient. And their responsiveness and text messages to let me know when they’re coming were greatly appreciated. If you need garage door services, I’d recommend them.
Our garage door failed on a Sunday. River City Doors was able to come and fix it that day. The work was done well, quickly and at reasonable cost. We're very happy with the service.
Incredibly polite and professional service. Sent out a technician within hours for same-day service. Fixed our garage door quickly, and quoted us an accurate cost before hand. I would absolutely call again and recommend to anyone needing garage door servicing
Great product and service. High level of communication skills. Very happy with services. Did took more time then anticipated but River City will be my future door guys.
Absolutely incredible service! Repair team came out 2 hours after calling. They did a spectacular job and completed my garage door repair and very reasonable price.i will highly recommend it.
Amazing work! We were told by another company that our door was unfixable and required replacement after they failed to fix the issue for a 3rd time over the course of a year. I contacted River City for a quote for a new door. After looking at the photos I sent of the existing door, they immediately picked up that the door we had was not properly installed and that this was likely the source of our problems. Something that the other company overlooked 3 times. The next day someone came to see the door in person, they fixed the errors in the installation and the "unfixable" door now works better that it ever has. I can't recommend River City enough. They offer quick, exceptional service at a reasonable price.
Technicians showed up within a few hours of the service call to repair the garage door. The work was well communicated and the completed quickly. All at a really great cost
I would suggest River City Doors to everyone. They did their job professionally. They did not leave until they made sure that everything worked as it should be. I am happy with the result. Thanks a lot for giving another life to my garage door.
Awesome all around. Came quickly for a service call on an old broken door. Provided a very fair quote for full replacement. Took a while for new door to arrive (supply chain issues, not their fault). When a part stopped working it was fixed without extra cost. Highly recommend.
River City came out to fix our garage door during a recent cold snap. We were so grateful for the quick service and professionalism of the River City team!
River City Doors were great! We got 3 quotes from different companies and River City was about $200 cheaper, but the other deciding factor was River City was the only company that had our garage door in stock so were able to install right away. Some other companies quoted 5 months wait time. The installation was fast with no issues and comes with 3 years of warranty. Everyone was friendly and responsive to calls and emails. Payments were easy. No complaints!
Provided an estimate over the phone. Arrived when expected. Fixed door springs and checked over the rest of the door and motor to ensure good working order, also explained proper door maintenance. Technician was friendly and helpful. Would recommend to others!
Had my garage door spring break so i sent an email at 8 pm to these guys, they responded within 30 mins. They arrived the next morning at 1030 with the work completed within 30 mins. They were super professional, I highly recommend them.
Highly recommend these guys. Unbeknownst to me, the contractors (NOT River City Doors) who installed my garage door opener wired it incorrectly. This was a non issue until a few seasons ago when it began to fail and became a real nuisance. I contacted River City Doors to see if they could fix the issue. They came out within 2 days and figured things out fairly quickly. They fixed the garage door wiring, and did some door maintenance. All for a fairly low price. It's given me some real peace of mind. Give these guys a shout if you're having any issues.
They were quick to fix the problem with my garage opener. They were also informative on the outlook of my garage door and what are my future options. I hope to work with them again soon when I will have my garage door replaced and upgraded.
From the get go River City was communicative, quick, incredibly friendly, honest and I would recommend them over and over again. Honestly, one of the better experiences I’ve had with a business.
Amardeep was very professional and informative during his estimate and was in contact while we waited for the door to arrive. Amardeep and his father did the install and it was fast, effective and top notch. They have a lot of experience and it shows.
They remounted my old opener which is still good allowing us to save some money as well. These are a local family run business doing honest work. Highly recommended.
I got a quote from Amardeep in the spring to replace my door (I think he came the next day after i called). It was a specialty door in that it was small and a different colour. The door came in autumn. I left the garage door open the day of installation because i had to work. Amardeep and his dad installed it and it is working well. They took the old door away. There was no mess or extra material left when i got home. I had questions over the summer about when the door was coming. I got quick responses and reasonable explanations.
Excellent service delivered recently to replace my broken garage spring. I felt the price was fair until I noticed how experienced they were. They noticed my previous spring was not the right weight (not enough). The new ones they replaced clearly sounded lighter. They also tuned my motor so the springs could run the best performance. In addition, they tightened all the loose screws in my garage for free. I would say their price is excellent, and they care about the customers. Job well done!
I wanted to wait to provide a review, as oftentimes I post a review and then things seem to go sideways. In April this year we purchased a garage door opener and installation from Rivercity and it was a great experience from beginning to end. They were prompt at answering my call and having someone out to quote (within hours) and they were able to do the job right away. Since then we’ve had no issues and everything has been running smoothly. I do recommend them.
They were able to get me quote and scheduled me in really quick. Their work was great and efficient! They provided us with some good advise. I would totally recommend them!
They were very fast when I called them for the emergency. One thing I really appreciate from them is that They are working for clients' satisfaction and not for money. Thank you again for your service.