River City Hyundai

Shout out to Omar for so awesome. Very calm, welcoming, understanding and does his best to make sure customers are satisfied. Thank you for re-negotiating my expired quote and finding someone to drop off my car at my work as it would be impossible if it had to be West Edmonton Hyundai. Keep the good work!

As a first time buyer I was a bit nervous going in, but ended up having a really great experience at River City Hyundai. JP in sales and Alec in finance did everything possible to get me the deal I wanted and got it done for me! They were the absolute best. Both of them had top notch communication skills and were extremely knowledgeable + professional - it definitely made me feel a lot more at ease throughout the entire process and I highly recommend them. Thanks again River City Hyundai!

Great customer service and care. They provide a quick and smooth experience whether you are in for a car check or if you have a concern with your car. I have been there 3 times now and I had the best experience. Andrea was professional and helpful, they made me feel comfortable and checked in if I was happy with the service. I highly recommend them and appreciate them at the same time

Wonderful service from start to finish. Every member of staff was very nice to me down to the driver. Car was delivered from Edmonton to Calgary at no extra cost. Exceptional and efficient customer service from start to finish.

River city Hyundai is the best dealership in the city. My salesman, Omar gave excellent service and was so helpful to me. I definitely recommend this garage to others.

Amz customer service. Respect your space and time. Not pushing like other sales people. They make sure you get the best deal. Most off the stuff was done over the phone. Just went in there to pick the vehicle. Adam and Tryston were good. Neo from finance made sure to explain all the warranty features. Cleanliness and sanitization was good.

The service desk associate Andrea was very knowledgeable and helpful to understand my needs
I brought my Ford Edge 2016 for Inspection
She has a great customer service skills and looking forward to bring my SUV again for an alignment
I recommend River city for my friends and everyone looking to have their car and inspected and serviced
Good job service team

I ordered a Tucson Ultimate a year and a half ago. I received one on Monday, October 23, although supposedly not the one I ordered which the dealership said was still not available. But they said they had a 2024 which I could have for $52,900 after the $5k federal electric vehicle incentive grant was applied. The original agreement price was $52000 for a 2023 or 2024 model without the $5k federal grant for a net of $47k. (plus tax, delivery, extras etc). I did not want to wait any longer so I agreed to take the one they were offering at the new price. This now being 18 months later, I had expected the price might be a bit higher than originally agreed, but the increase from $47k net to $52900 net was certainly more than I expected.
Price aside, I was delighted with my first look at the vehicle which I had only previously seen in photos the dealership sent me. (I live in Yukon and there are no Hyundai dealerships there). But my delight with seeing it was vastly surpassed by my delight in driving it and beginning to experience its many features. (I commented to my spouse that I might have to take a course to learn how to operate everything).
The Tucson Ultimate is an impressive vehicle, stylish, if not indeed beautiful, inside and out, roomy and very comfortable. The suspension is solid as one would expect for an SUV, but ride remains very good although I have only driven it about 400 km now and all of it on pavement/the highway. It will be interesting to see how it feels off road. Handling is slightly disconcerting when the automatic tracking adjustment tugs a bit on the wheel whenever the system detects that the vehicle is not dead centre in the lane, but otherwise is also very good and I am already used to the 'tug. ' Those are my initial impressions all of which, to this point, lead me to feel the vehicle fully meets my hopes and expectations, if not exceeds them.
Three days before we flew to Edmonton to get the vehicle, the dealership offered me a 'protection package' which included ceramic paint sealant, undercoating, rust proofing and interior leather and fabric protections for a well discounted price and a 10 year protection guarantee. I had never heard of ceramic sealant so I did a bit of research which convinced me it was worth every penny and that the overall package was a good deal so I added it. When we were preparing to sign the contract, several other add ons were offered most of which we also thought were very good to have so we took them, but they added considerably to the final price which by this time was well beyond what I had initially expected to pay. Time will tell whether the extra costs were worth it, but I believe they are and will prove so.
Regarding the personal service at the dealership, much of my communications were via text and Email with Essra. She was prompt in responding to my questions and requests (like photos of the vehicle). She picked us up at our hotel, showed us around the dealership (which is very modern/lovely and clean, has a huge showroom with lots of vehicles on display, a comfortable customer waiting room/lounge and attractive offices), showed us our vehicle which was waiting for the protection package to be finished, made us as comfortable as possible, introduced us to the financial manager, and after the contract was completed, introduced us to our vehicle showing us all the features and how to use them. We were very pleased with her service. The financial manager, Jason, was patient and thorough in explaining the add ons and answering everything we asked except why they price had increased so much from the originally agreed price of 18 months ago. However, on that price point, perhaps we were somewhat compensated oon the extra cost of the base price by discounts he gave us on the add ons. Overall, we were satisfied.
We liked the dealership, the people and the product. I will not give them a full 5 stars but certainly 4.5 and I would deal with them again. I like to think that anyone who goes there due to this review will be likewise well served and satisfied.

Reception was very nice!
Hyundai Service is awful! My engine blew up, and they wanted 350$ to take my engine apart and 130$ for diagnosis. Then send to see if I was covered under warranty when they knew I'd be declined due to the amount of KM on my vehicle. That or I had to provide EVERY receipt of all maintenance completed in the last 7yrs and proof of purchase. Needless to say, I told them to pound sand and I went to another dealership for a new vehicle.was quoted over 10,000$ for a new engine if I wasn't covered!

I leave my car in hyundai river city, its 3 weeks now with no rental car. They keep saying that I dont have in my warranty so I didn’t get a rental. I keep waiting for updates. You need to call them for you to know what is going on my car. I called them again they told me couple more days until now I didn’t even receive any call or any updates until now. This is all what I experienced to this dealership.

Was an awesome experience overall. I was helped by Tryston and Neil and they were both so pleasant to work with. I am easily overwhelmed and they made the experience very easy! This dealership is by far the nicest interior I’ve seen in town as well. Would definitely recommend to anyone searching around for cars. Thank you for the nice experience and sick new ride:)

I purchased a 2021 Santa Fe at this dealership in August 2021. I can confidently say that I would recommend this dealership to anyone looking for a vehicle. The dealership has great hours, making it easy to find time to go in. The staff is very helpful and welcoming. They didn't make us feel rushed in making our decision and truly made us feel like they wanted the best for us. Our salesperson, Gracyn, was very informative during our test drives and helpful when setting up our vehicle before driving it off the lot. I absolutely love my Santa Fe - it runs smoothly, is very comfortable and feels luxurious. The heads up display has surprisingly been my favourite feature.

Bought a 2022 Santa Fe Plug in Hybrid. Love the car and the service we got at River City. Everyone there was great! Mo was our sales rep and he went above and beyond! Billy the manager was easy to deal with andTristan was great showing all the features. Thanks River City!

Love the service here! Mateo is an excellent salesman and hooked me up with a beautiful custom genesis coup. Adam the sales manager is great as well and made sure I was happy with the deal. Will be coming here for all my future purchases and vehicle servicing

Bought a bright red 2022 Hyundai Elantra last Saturday, picked it up the following Tuesday. Very happy with the whole process from start to finish. Great thanks to Levi, Neil, Adam and Richard! I even bought chocolates for them:)

We had a great experience at Rivercity Hyundai Edmonton big big thank you to Wayne Salame Top guy, he was our sales person helped us with the purchasing of our brand new Elantra preferred, he made us feel comfortable and enjoyable from our first phone call to throughout the sale he was very detailed in describing our car's features and math very helpful fantastic guy.
Wayne, Adam, billy, Ryan, Richard these gentlemen were very helpful, kept us updated with our vehicles progress throughout the sale. Wow highly recommended Rivercity Hyundai no 1 showroom in Edmonton.

Service was good, repair was prompt and the service advisor Matt was excellent and kept me informed.

This dealership is the worst car dealership in Edmonton, according to my personal experience since i bought a new Hyundai from them in 2018, since then it is a nightmare every time i visit the service center for repairing or service, one star is too much for them.

No appointment needed, got some recall work done on my Sante Fe. Was in and out, in about an hour.

I’m so excited right now, I just bought my first car, a 2022 Kona. All thanks to Mo from the sales team and Richard from finance for making the process super smooth and easy. I’m definitely in love with my new car. Thank you guys. I highly recommend getting your cars from here.

I am Very Impressed with Smooth Transaction.
Timely Communication through, Chats, Messages, Calls and E-mails. This dealership made it easy for clients to communicate. Their team here are very friendly and professional. From Internet sales Manager Michael B, to Thomas fr Sales to Chris from Finance, They all handled transaction like a real valued client. Facility is Clean, People are Friendly and helpful, Car Technology is advanced compared to other dealerships. Highly Recommended!

Keep being disappointed with the customer service at this place. Very sad as it used to be one of the best dealerships that I've been to.

Maintenance department is just horrible, customer service is a big zero.
I've purchased 3 vehicles here in the past and have serviced them all here as well, but will be looking for a new place to service my vehicle now.
They will only be pleasant and helpful while selling you a vehicle. My experience with River City was terrible evertime I came in for anything ever since the day I've purchased my vehicle in February 2021.

Thank you to Adam and Ryan who gave us an incredible vehicle, the 2022 Hyundai Venue. Ryan and Adam's service is absolutely exceptional. Both went above and beyond. This is not our first purchase with River City Hyundai and it won't be the last!

Just bought my first car a 2022 hyundai venue! Moe and Richard were great in making it a comfortable experience. Would recommend!

My partner purchased a used Nissan Juke for me over the phone and I picked it up today. We love it!

Great place to buy, had a great salesman Tristan and Adam. However a little frustrated with how much I was pressured to buy life insurance when I repeatedly said no from Richard in finance. Spent almost 20 minutes refusing it. The service department and sales department were very welcoming, however the experience was nearly ruined by one employee pushing.

Highly recommend this dealership if you're buying a used or new car. Amazing and friendly staff. Wayne, Adam, Neil, and Richard made the process very easy for us when we bought our new vehicle. Thanks again guys for helping me and my wife buy the perfect vehicle for us!

I would like to say big thank you for Ryan Salha who take care with all procedures, very professional salesman. Very good contact. Its a big pleasure for making business with someone like Ryan. Thanks a lot.

Very good customer service friendly sales manager.
Highly recommended if you are looking for a hyundai vehicle.

Went for a recall and winter tires installation. Everything went fine. They were on target on the time they gave me it will take. Very clean and new location and Covid safe for me.

Ryan was really helpful and found me exactly what I wanted! The finance team was great and overall it was a good experience and I’m so happy with my new suv

First time I've been at a dealership were you dont feel harassed and annoyed by bad salespeople.
Amazing buying experience from Wayne, Richard did an amazing Job with all the financing dealings.
Got me into the right car at a price Nobody could beat or even Match. Hope to deal with them again in the Future and you should too. Skip all the other Hyundai Dealers and come here.

They did a good job and got my vehicle serviced in a timely manner this time. The service department explained what they did and also explained the issues they found and corrected.

I needed oill change for my Santa Fe. I emailed River City Hyundai, also called. I asked what would it cost for 'my' vehicle. $119.99 for synthetic oil change plus taxes, they told me. But I was charged $135 plus taxes. I thought their calculations might be wrong. So I called the dealing service advisor, but my call was forwarded to the manager instead. He said I was charged correctly. I said it was $15 more than what I was told by him and another advisor. He could not explain first why it was $15 more than what I was told before starting the service as well. Instead of explaining clearly, he continued arguing aggressively, and sometimes rudely, saying I was wrong and he was right. He even said why I was arguing over a few dollars. I told him I just need clarification.

After many minutes of arguing and going in circles, he told my vehicle needed 1 liter more oil, so the cost was $15 more. He could have told me this thing in the beginning and avoid wasting his and my time. He said he would credit my file $15, but he never did (I asked another service advisor).

Before this, my experience with River City Hyundai (Sales people) was good. But this time, their (Service people) attitude regarding customer treatment was seriously wanting.

We dealt with Mo on the purchase of our 2022 Palisade and the experience was nothing short of exceptional. No pressure or slimy tactics just straight forward honest negotiations. Even in this market with a vehicle in very high demand we were able to get a fair deal. I would not hesitate to recommend Mo to anyone who was looking for a vehicle. He was also very gracious with our 3 rambunctious kids while we were getting the paperwork done. They loved all the dealer amenities and didn’t want to leave, not even to go to McDonald’s! We even drove it home the same night! Thanks Mo!

Gracyn is amazing. She is not pushy but was able to answer all of our questions. She got us a sweet deal, below our budget & below their selling cost on a used vehicle. She even went as far as to order my husband breakfast when she heard him say he was hungry. Amazing service from everyone here. Highly recommend RC Hyundai and Gracyn. You will not be disapointed.

Wayne did a wonderful job at answering my questions and getting me set up with the deal I wanted. Came in not knowing anything about electric cars and walked out with a 2021 Kona Electric less than two days later. Very happy with my purchase.

I was only disappointed when I was sent to the finance department where they referred to my service with the CAF as being "not a real soldier".

It was a wonderful experience purchasing my vehicle from River City Hyundai. Dalia and the rest of the staff were very helpful throughout the entire process and had me driving my new vehicle in a very short time from start to finish. They got me the lowest price versus every other dealership I looked into. I would definitely recommend to anyone in the region looking to buy a new vehicle.

Ryan Salha was amazing professional guy helped me meet my targets. Very knowledable about his profession and good thing about him is very friendly and respectful. I recommend this dealership for everyone and ask specifically for Ryan Salha.

Awesome service and diagnosis provided by RCH. The complementary car is also great. The fact that you are able to have your car in view from the glass-walled waiting area builds trust with clients/Customers. My service manager, Kiona was awesome to deal with.

Ryan is amazing to work with, out of all the dealerships we stopped at and salesmen we talked to Ryan was by far the most honest and trustworthy. I will say the same for Neil. They did everything in there power to make sure I was 100% happy and went above and beyond my asks. I went form a 2017 Santa Fe to a 2022 Kona, the deal I got for a brand new car was 10x better then what I paid back in 2017 at another dealership for a used Santa Fe. I would highly recommend both of them if you are looking for a great experience. Thank you again - Shannon&Jake

Another customer satisfied! Bought the new Santa Fe 2022 Hybrid plug-in and it met our expectations. Really nice car that has way beyond than what we need. Cannot forget to talk about our seller Ryan who really tried to give us the best price that fits our budget.good after sale service (up to now). Really glad about Hyundai new technology. Worth a detour!

Very friendly and knowledgeable service people that explain fully, work done and why. Also show, if there is any necessary repairs that might need attention shortly. Easy to deal with. I will return there for service anytime that it is required.

Dalia, Jordan, Chris all worked there magic and got me into my new Elantra N Line. Supper happy with the experience and my new car 11 out 10
Thanks guys

Worst experience ever in my life, my car window was broken and one haven’t explaining what happened to my vehicle, my passport was stolen my debit card was stolen and some other stuff,

Not good area don’t go there if you’re English is broken

Went and bought my first car with Hyundai River City. Best experience so far that I have had. They were able to show me all the details and were very knowledgeable. I was helped by Mo, and he was awesome, he knew his cars and clearly was passionate about what he did. Neil, the finance manger was extremely kind and gave really great offers. I am very excited to be driving my new Hyundai Kona Essential. Thanks River City

We thoroughly enjoyed our experience with River City Hyundai. We were allowed to browsed around unmolested. Every question was answered by the confident salesman. Thomas was a great guy who made everything comfortable for all of us and made sure that we were assisted in all ways. We were offered lower price for more economical options and not more expensive options. The finance manager was respectful of our decisions with regards to the extras, he explained everything fully to us plus he was friendly and funny. Overall, the dealership’s management was patient, flexible and accommodating. We’ll rate them 12/10.

Graying, Neil, billy was so kind to helping me out patient when I had questions. And did an excellent job. Thanks Everyone!

Moe/Billy/Adam Shtay were exceptionally awesome at making car purchasing/leasing easy and relaxing. Moe took over as primary contact for my new 2021 Santa Fe and was very polite, kind, amusing, respectful and thoughtful. 100% would recommend any of my family and friends to go see him for any car purchasing/leasing in the future

The team at River City was awesome. Wayne helped me find my car, didn't try and sell me what I didn't want. Communication was great and no question was left unanswered. Richard in finance was super friendly and also answered any questions I may have had. I highly recommend this dealership. I also appreciate that they didn't send a million messages trying to get my business. Thanks again guys!

I would give these guys -5 if there was an option.very unprofessional, no work ethic. I have been waiting for an update on my car ever since i signed the paper work.since then i have talked to 4-5 different people Ryan, Neil, Richard, Adam.i bought the car from ontario and asked to ship the car here. One manager said the car will be shipped within a couple of weeks, then another manager said its gonna take 4-6 weeks and you will get a tracking number when we ship. When i texted the sales person he didn't respond, so i called but nobody seems to know what is going on.then they said the car gets shipped on sunday.on sunday they said it will ship on monday but we don't have anything for you that says car is shipped not even a tracking number.so you have to wait whenever the shipper calls you.making my biweekly payments, still dont have my car.so i have i get my car soon and this review helps someone so they don't get stuck with these people

My husband just bought a Ford through this dealership. We dealt with Jordan in finance and Mateo was the sales representative, we could not be happier with the level of professionalism and service these gentlemen provided. To say they both went above and beyond would be a complete understatement their ability to not only find the perfect truck for him but also being open to add some great incentives without making the ordeal frustrating or unnecessarily drawn out. We’ve had some terrible experiences recently with sales representatives in the automotive industry lately and having Jordan and Mateo working with us on this purchase gave us a whole new appreciation for purchasing a vehicle. They both earned a 10 out of 10 score from us and that extends to the fantastic dealership they represent.

Sent a request online and received a call from Ryan almost a month ago. I asked him if he had a 7 seater within my budget but at that time he didn't. He continued to follow up with me and email me until he found the perfect vehicle for my family. Although it was a little over my budget once we sat down with Adam the manager, he made sure that we left the dealership satisfied. I put a deposit and left. The next day the car was detailed as if it was new, filled with gas and all of my paperwork ready to sign. This is a properly managed dealership.

My salesperson was Wayne. He was amazing to work with. He was very detailed and knowledgeable about my vehicle i had chosen. He had a great personality and knew what he was talking about it. Neil from finance was also amazing and made my purchase so easy! 10/10 would recommend this dealership and staff!

Buying my first car at the River city Hyundai was an amazing experience! The service was fantastic! I got everything I wanted thanks to Ryan and Neil. Will definitely be back when it's time for a change.

I highly recommend Adam Cory if you are looking to buy a new car. He’s answered all my questions and went step by step with everything. He was straight forward and never tried to hide anything from me.

This was the best experience myself and my boyfriend have ever had purchasing our vehicles. Our salesman was Adam Cory. He did explained everything in a way that made sense to us. Didn’t push anything. Anytime he would do anything we always knew exactly what was going on and he said would show us as well. The best salesman I have ever encountered. A very honest person that you can trust. I highly recommend

Rayan was great as my salesman and Richard, the finance manager was absolutely incredible, funny and made my experience that much more pleasant. Go see these guys, you won't be disappointed. Loving my Tucson and I'll definitely be back when it's time for a new ride!

Very shady, disorganized and unprofessional!
I have never used River City Hyundai before. I called and spoke to someone about bringing my vehicle in for service. I explained I normally go to different dealership but because they were closer I thought I would give them a try. I provided my info and what service level I was needing to the man who answered my call. I said I would be dropping my car off the night before. I was advised to put my keys in the envelopes provided and provide my details and leave it in the drop box. My appointment was scheduled for 8: 15 a.m.

I arrived the night before and there were no envelopes available to put my key in. I attached my key to a recall notice I received from Hyundai and wrote on it my contact info and why my car was there.

A service advisor named Matt called me the next morning at approximately 10: 15 am to tell me the parts for the recall are on back order and he would leave my keys so I can come pick up my car. I asked about the service that was required and if it was done. Matt was dumbfounded and said ooooh I didn’t see there was anything else to do! I told him I made the appointment a few days earlier, provided my details and that could not understand how he could not know why my car was there? After I hung up I had a bad feeling so I called back and told Matt to never mind with the service and I would come get my car.

After I got home from picking up my car I noticed my passenger seat had been lifted up. I could see the cushion exposed and the leather seat cover literally pulled right up. I lifted up the seat to see what was going on. I still don’t understand why they did this. I also noticed my driver and passenger floor mats were removed and placed back but not attached to the hooks to keep them in place. My husband called back and spoke to Matt, and asked if they had any reason to be lifting up the passenger seat? Matt, again was dumbfounded and said well we only looked under the hood for the ABS recall and that was it.

This place is shady, disorganized and unprofessional. Stay away! I do not trust them and will never go back!

Kurt the GM asked me to contact him to discuss my concerns. I have called him back out of respect to discuss my concerns. I have left a message and emailed him and have not heard back. Nice lip service! Again, this just confirms the shady and unprofessional service by River City Hyundai! Customer service clearly not a priority.

From the moment I walked in Gracyn made me feel very comfortable and at ease even tho I was very stressed! Gracyn answered every question I had and let me look at and test drive the car I was interested in! She made getting my first car easy and fun! I would highly recommend Gracyn to help anyone out that’s looking to buy

River City Hyundai was amazing to deal with! I don’t write reviews - they deserve it. I checked with other Hyundai (and Chev) dealerships and despite their claims of providing open and honest communication, via email and online - not a chance could I get honest information and pricing. Mo was great to work with on our Palisade, providing as much information as we wanted and needed to make an educated decision. When he advised of additional options which we were not interested in, there was no pressure at all to compromise. Other Hyundai dealerships simply told us the availability on their stock, take it or leave it (at their price), once we were serious on the purchase, we communicated directly with River City ordered it in exactly what we wanted (“factory”). In fact we expected a 2021 model and we were ordered the 2022 for the same price. I was not interested at all on trading in our other Hyundai, having experience with trade in’s in the past, but they came very close to what I was considering selling it for and we could keep driving ours until our new one arrived. Adam and Neil were also very helped and informative with working the numbers and of our options, but sorry guys, Mo was the star. He even came in on a Sunday when he was supposed to be off, to show us the vehicle and walk around to make sure we were 100% satisfied, before the final sale. There was never any pressure throughout our entire communication, (even told us that despite ordering the vehicle in, we could back out on the day of purchase) - they were genuinely there to help us and did an amazing job. There is a reason they have 4.7 star rating and the others don’t deserve anywhere close to their lower ratings. Thanks very much to you and your entire team at River City Hyundai!

Mohamed helped us buy a new palisade, best experience we’ve had buying a vehicle. He’s the man! Great guy, great sense of humour, we had a great time! Neil in finance was great as well.

Had my tires bought and Installed there for my GMC Savana. I regularly replace my tires as I drive a lot. It was my first time I buy from them through Tiressale.ca and they were Top of the notch service in all aspects and the best ones definately! No surprises in billing unlike all others and prices and labor were awsome. I know now were to head first next time. No wonder why this spacious shop is pretty busy.

Mohamed was the best sales person I have ever had he made me and my brother laugh and enjoy the whole process and helped me get the car I have always wanted him and billy and Adam make our purchase fun and enjoyable and we will send so many people, if you are at river city Hyundai ask for Mohamed Mohamed he is the number one for our family and friends, thank you Mohamed
Thank you so much Mohamed we love river coty Hyundai and Mohamed!

The staff are very nice and they will help you in any way they can. Richard (finance manager) is the best person to deal with! Thank you!

Very friendly staffs I must say. Specially thanks to Mohammed and Neil. I bought 2021 Hyundai Elantra. Hope to get a good service from them in future.

I purchased a 2021 Santa Fe Calligraphy last week and experienced incredible customer service from the River City Hyundai team.

From the moment I walked in, I was greeted in a way that was respectful and relaxed. We all know that feeling of walking into a car dealership and being immediately bombarded by salespeople and questions; River City Hyundai couldn't have been farther from this situation, the staff were all welcoming and respected our space as we explored some of the vehicles in the showroom.

When it came time for a test drive, we were instantly offered a Santa Fe. Honestly, we were driving that vehicle within 10 min.

Bas, who assisted us in this process, was so fantastic. When it came time to purchase later that week, we were able to experience more of the great customer service at River City. The process was easy and stress-free, everyone went out of their way to ensure this.

If you are considering purchasing a Hyundai (which you should, because the value over cost is insane) then you should MOST DEFINITELY check out River City Hyundai!

River City Hyundai made my purchase so easy. Mark was the salesperson who sold me on this unit. Neil in the office was so prompt and efficient. These people made the whole process so smooth and so quick. The introduction to the dealership was informative as was the chatting with various staff and managers. GREAT JOB!

I turned to River City Hyundai for help. I have never had issues with River City. Every time they fixed my auto service problem, with diligence and haste. Sort of like Scotty in Star Trek, they might say 3 hours, and I'd get a call an hour and a half later, "It's done. " Wow. (And done right. They know what they are doing. If you are in a rush, or have a unique circumstance they will try to help you.)

During the purchase of my vehicle I felt they were fair to me. They didn't waste my time. They didn't try and sell me on something I didn't want. They got to the point, listened, and acted accordingly. They recognized the difficult time I had been through at other dealerships, and wanted to make it right. I can't say enough good things about Mark, Adam, Neil and all the staff. And I love that Chai Latte. That is some good stuff. The service team is also very good at what they do. I look forward to having a long relationship with this dealership. They work very hard to make my life easy, and it only make sense that I reward them with my patronage.

They service is horrible
Left tools on the car did not do what i asked
I naver go again any more

Nice people to deal with, best dealership I've dealt with yet but still a dealership so be cautious and fight for your best dollar

Came in a few days ago to get a used car but was told about a better deal with a brand new one instead. Hyundai will always be our first choice. Staff are friendly and efficient with their work. Thank you Calvin and Neil for helping me get my first car!

Sending a big thanks out to Mark for helping me find the right SUV that suits me. And thanks to Jordan and Neil for getting me through the paper work and getting me a great rate.

Tyree and Richard took very good care of me and were super duper helpful and answered all questions in a very helpful way they made the purchase of a new car very easy and quick with excellent answers

Always a great experience with River City. First oil change with them and they included so much more.

Whole team is full of incredible people I felt at ease during entire process. Tyreek spent a lot of time with me explaining everything to me and ensured I had all my questions answered before I left, tyreek had me extremely comfortable to the point where I felt like he was one of my friends despite him maintaining a certain level of professionalism. He mentioned that he was new to the job which is crazy considering how knowledgeable he is on everything. Tyreek if you see this thanks again for everything and best wishes!

Awesome experience, I purchased a brand new 2021 Elantra through Thomas. He used to work as a mechanic at the same dealership so he could answer every question we had not only about the sales side of things, but also from a mechanics perspective! He was great to deal with and even after the sale he makes sure that my experience with the vehicle is only positive. The incentives they offer here for maintenance are amazing too, when you bring your car in for an oil change they will run an OBD test, rotate your tires, vacuum the inside of your car, clear the windows and check all of your filters for only the price of the oil! That’s crazy. Would recommend this location to any of my friends or family!

Clean and spacious dealership. Salesman Mo was responsive to my text messages and calls given COVID 19 concerns and then when we met in person was helpful and friendly through the process. Very happy with our experience thus far and enjoying our new vehicle.

Excellent experience, great customer service and outstanding sales and finance department. I got my car because of staff specially mr calvin white he is very understanding and brilliant sale person. All team members are outstanding. I am very satisfied and happy. Thanks to all team member of river city Hyundai.

Was a nice visit. Efficient, to the point, not pushy. My problem with my carwas solved in no time.

All persons that assisted us in purchasing the vehicle were very helpful, friendly and patient. Their willingness to sell us what we wanted without upselling was very satisfying. Well done!

These guys treat you like family and do whatever they can to get you into a vehicle while not being overly pushy like a lot of salesmen and dealerships can be.

I went in for service, spent quite a bit of money. 5 days later my car went back in on something they did not catch on the diagnostic test. However Matt, the GM dealt & worked with me quite well and was very professional. We got the issue sorted but the issue lied with one of the service advisors, Dan. He was very very rude and unprofessional. Whilst speaking to him I was shocked at what he was saying. That would be my only complaint. Everything was dealt with maturely through Matt, and I am happy with the service at the end of the day

Had the most wonderful experience at River City Hyundai. Thank you so much to Mo and Richard and all the team! So professional and absolutely answered all our needs to everything we wanted and more! They are truly amazing! I would suggest to anyone to go on in and see them! It was the best experience we have ever recieved!
Thanks again to your amazing team!
We are both truly thankful.
Claire and Cindy