Today, the plumber found a major problem left by a previous individual (no one from Royal Mechanical!) of which I was unaware. Great to know, and to have a solution planned out.
Exemplary service - called this morning with concerns and a very pleasant/efficient technician arrived within an hour! Furnace and thermostat repaired. Couldn’t recommend more highly.
We have had Royal out for a few things this fall and the techs are always on time and explain everything to us regarding the repairs and maintenance needed. Happy to support local and very pleased with the professionalism given to us from the front office to the grounds on the boots professionals. Highly recommended for sure!
The technician was on time, friendly and efficient. He share information on what was being done and the reason for that. I would definitely have him back.
My furnace is very old and the track for the pilot light was oxidized and too much force would be detrimental and require a new furnace. On a recommendation from an ATCO Gas employee who I spoke to first about the furnace, I made the appointment. The repair people were cordial and quick and completed the job without issue, and without causing further damage to the old unit.
Great service. Technicians are always so polite and prompt! Very fortunate to have them in Cochrane. We continue to use them as the quality and service is fantastic! Highly recommend using the Royal Mechanical team!
Jason and his team were always professional and did nice work. A little work needed on the communication front but otherwise top notch and I would recommend
The technician that came was FANTASTIC! He sure knows his furnaces and was very detailed and complete in what he did. GREAT work and I would highly recommend them based on what was done for me today. Thanks Royal Mechanical.you don't often get this kind of service these days! Roc Spence
Great outfit to deal with. Furnace quit in the morning and Mike showed up on time and had all the parts that could have needed replacement. He identified the issue (circuit board) very quickly and had us up and running again in no time. The cost was fair and Mike was efficient and very knowledgeable. I would not hesitate to use Royal Mechanical again.
Royal Mechanical has repaired our heating and plumbing difficulties for several years. All of the repairmen are knowledgable, skilled and explain things very well. Prices are always fair and reasonable. I do not hesitate to recommend them
Mike answered all my questions honestly and professionally! He repaired my furnace quickly and even put in a new furnace filter! Royal Mechanical is the BEST! I just can’t say enough about them they are the BEST!
Royal mechanical is top notch I called needed them this morning first thing I had phone 8 o’clock and there was somebody at my door within 70 minutes my hats off to these people they rock if you need some good quality service, Very reasonable and fast give these guys a call
We had Mike pop in to check on our furnace which was rattling, noisy, and had some leaking water issues. He provided excellent service, walked me through what he was doing and showed me things to keep an eye on between servicing appointments. Highly recommend these folks!
Jason was excellent! Came the next morning of the call even though it was New Years Day. Completed repair, diagnosis and replacement of the motor, in less than 1 hour. Reasonable rate. Good value. Would recommend using Royal Mechanical Services.
Great job and highly appreciate how Erin went above and beyond in the office. Paul was quick, efficient, and I very much appreciate the rush that they did to get this job done.
If you live in Cochrane or beyond, using these guys is a no brainer. I haven't had near this experience with the other guys.
Our furnace started making noise and then died over the Christmas holidays during -35 temperatures. Despite being closed, Royal responded to my call on their emergency line within minutes and arranged a service call. Jason arrived ahead of schedule, and was extremely knowledgeable. He had the parts on hand and resolved the issue quickly. I will definitely be using Royal for any future needs, and would not hesitate to recommend them!
This is the third time Royal Mechanical Services have fixed my furnaces. Every time was a good experience. They were professional and knowledgeable. I would recommend this company to anyone in the area.
Mike was prompt, efficient and friendly, even though it was a Friday night when our furnace decided to quit. So great to know we have such a stellar business here in Cochrane
The service man was friendly and did a OK job of trouble-shooting the problem. In the end he recommended changing out the control board, which is the go-to answer for a lot of these calls. Without better tools and expertise we have to trust these guys, even though it could be a simple blown fuse or faulty relay. I was shocked when they told me the board was $1,800+. That's a 100% markup from anything I could find on line. Nice easy profit of 100%. Then they wonder why no one trusts service companies. A boiler that worked flawlessly for a decade suddenly stopped during a heat wave. Probably a blow fuse somewhere, but it ended up costing $2,800. I should have gotten a second opinion.
Easy to get an estimate. They showed up on time, finished same day, did an excellent job - charged me exactly what they estimated and it works great. They also ate a supply chain issue instead of passing it onto me. Highly recommended.
Matt the plumber came out to investigate issues with our water well system.and once again he was very professional, on time and knowledgeable in his craft! He took the time to go through our whole system, while answering pestering questions from myself and dodging farm dogs! Thank you Matt! And thank you Royal Mechanical! - Richard Irwin-
Very professional and great quality. Friendly and cleaned everything up after they were complete. Took me through what they and clearly explained everything they did. Very happy with their service and would use them again. Highly recommend