I rented with boardwalk Russet Court for 7yrs (2016- 2023). Personally I had a great experience, great location train station, shopping center hospital 5mins walk, Friendly neighbors minor disturbance form time to time, which is always taken care of my the property manager or staff. Any job request was done promptly. The maintenance of the property are excellent, any concern just, a chat with any of the maintenance guys no problem. On the downside some issue with the homeless people hanging around cars should be locked I had some stuff stolen form my vehicle on several occasion Boardwalk as provide security patrol which helps. Overall great experience.
We had two separate Boardwalk property / building managers (Russet Court being one of them) set up virtual viewings with us this week. Both times, they were no-shows with zero communication as to cancelling or reasons.
Very unprofessional conduct for a rental management company.
Horrible rude landlords, management is a joke and constantly flaunts the Residential Tenancies Act (RTA). If you're thinking of moving here don't, if you like the neighbourhood try one of the neighbouring complexes that Boardwalk doesn't manage, otherwise you'll wind up constantly arguing and fighting against them while they make up fake fees. Seriously who hired these people?
EDIT: Looks like they responded and I was right to hide my name. I'll give you a call tomorrow Amy, but I'm pretty certain it's going to be best if I just go ahead with my hearing application.