My company was looking for a huge birthday cake in a last minute. The lady name called Chantel, she'd offered me to make this happen. All workers around this department were super friendly and helpful. The man even tried to grab me a cart because he said the cake was very heavy. Thank you guys for the excellent service.
Friendly service, helpful. Had a vehicle breakdown in their parking lot, and the staff was very helpful. 2 staff members offered to help. Although it wasn't needed but very appreciative. Excellent prices, great service!
I had a bad experience here. We had purchased 4 bottles of non-recyclable Spring water from here. There is a $10.00 deposit on these. Typically a deposit is returned when you bring the bottle back, however, upon trying to return the bottles, we were told that the deposit can no longer be returned due to some issue with the bottle company. I don't believe it is right to charge a deposit on an item and refuse to allow customers to get the deposit returned. Just a heads up for anyone buying water from here.
This was the first grocery store I shopped at in okotoks and let me tell you the service was AMAZING! Cashiers were all smiles and it actually felt like they cared about you day. Let me tell you the front end Manager (I am very sad I don't remember her name) was the best. She spoke with me about my move and how me and my mother were liking the area. She was incredible. Give this woman a raise and give her a store you will never find someone who does better for your store then she does.
Very disappointed about a casher, My God! Wilma she need to learn the term SERVICE. No hello, she don't ask me for my fidelity card, and to give me my card back, she threw it. As I am coming every day, It's very disappointing and starting now I will go somewhere else. Thank you WILMA and never see you again
I love to visit this save-on-foods in town, they have great deals on many various foods each time I come in. They have a wonderful assortment of allergen friendly products such as lactose/dairy free, gluten free or vegan. And I’ve always been treated kindly by all who work there even if I’m having to ask for products I can’t see currently on the floor, or maybe questioning a price as it rang through.
I have finally learned my lesson. Had chicken wings there 2 weeks ago and they were dried right out. Terrible. No discount either. Then today I stopped for 2 items, rotisserie chicken and bran muffins. No bran muffins so I bought 4 muffins from the bakery. They were over cooked, dry and the muffin paper stuck to the fall apart dried out muffins. Had to pick paper out of my teeth after eating one. Then the rotisserie chicken, burnt wings and dried out chicken. It was like eating leather.terrible. So long Save-On, I won't be back. Only reason I gave it one star is because I couldn't post it otherwise.
Very clean and well stocked Grocery, a bit pricey but to compare with Sobeys. A little insider tip, there own brand swiss chocolate is produced by Frey Chocolate in Switzerland, a true Swiss just loves that brand
Chantal at self check-outs was very abrasive and curt. Another customer was across from my station & we both were caught off guard by her condescending tone & volume while trying to "education customers" on how NOT to put a bag on bc it makes more red lights for her to clear! Offputting & more than a bit much.
Pharmacy experience has been exceptional. When filling my prescriptions, small errors are quickly picked up on and resolved by the time I come back. Superior customer support and knowledgeable staff. 5 for the painless injections, eg, flu vaccine, etc.
I bought Tim Hortons card at this store and all 3 cards does not work at all. I even checked with different Tim Hortons store and it does not work. They can't even check the balance. I was advised to go back to SAve on Foods store. Store manager did not do a refund nor replaced the cards stated they cannot do anything about it. The cashier in customer service was at least nice to me. Lesson learned do not buy gift cards at Save on Foods.
Great options we are often looking for plant based options we found the good butcher is carried here been ordering online from Vancouver thank you for the selection