Sean Sargent Toyota

Good experience buying a new 2024 Rav4. Mark was very helpful getting me set up, and understanding the features of the vehicle. They got accessories installed quickly, and I'm very pleased with the purchase. Thanks to Mark, Dennis and their staff.

They are the best! Recently had some issues with my Rav4. They got the part within 2 days and booked me in on a short notice. Fixed real quick!
No doubt they go above and beyond to help their customers. Me and my husband are very thankful to their Service Manger for being so understanding and going extra mile to help us out!
Ten stars for customer service and quality of work Sean Sergent Toyota Grand Prairie delivers.

Before you take your vehicle for service, make sure you are aware of Toyotas recommended service intervals and what services arw required and when. This dealership takes it upon themselves to charge you for services not required per intervals. Zero explanation or service quotes provided so work being done. They just hit you with big bills and fake sorry.

Dropped in one day to get brake parts and I got what I needed and the one thing I couldn't get he sourced out from a local auto parts store and had me on my way.that's a dealership in my books!

Bernardo is probably the best salesman I will ever enjoy dealing with. He works in the pre owned department. He sold me a car in 2018 at another dealership and I will support & follow him to wherever he goes. He’s not a regular commission hungry sales guy. He genuinely wants you to get a good vehicle and one you can actually afford. He will continue to help you beyond & I can’t thank him enough.

Disappointed is an understatement I take my credit very seriously they have a older toyota tacoma for says on the website available for financing and fill out the pre approval woch I unfortunately did then they inform me tge vehicle is not even available for financing so they pull a credit check on a vehicle only able to purchase with cash then were not able to give me any straight answers

Working with Bernardo and Lucas was a wonderful experience. No pressure and a very easy process.

We purchased a new gr86 from Bernardo at Sean Sargent last year. The entire process was very easy. Bernardo is great to deal with and has followed up with us since purchasing. No pressure, chill and very friendly. Made for a great buying experience.

After a few very recent poor customer service interactions at other dealerships you realize how good they are Sean Sargent.

We have followed Bernardo from another dealership. Finding a salesman we can trust, treats us well and goes above and beyond isn’t something that is easy to find. He is hands down awesome to work with and has never let us down. 10/10!

Best experience in a long time They Remove my tidy tank for me on to the new truck and everything that was inside But because of the late day they let me have a loner overnight Everything was transferred over the next day at no extra cost And all of this done with a smile I recommend them anytime

Bernardo 10/10
Dropped the truck I bought off to get some work done that we couldn’t get done before buying it. Picked it up today completely washed and inside cleaned. 100% recommend Sean Sargent toyota and salesman Bernardo to anyone looking for a vehicle

Huge thanks to Bernard and the rest of the team at Sean Sargent. Went above and beyond to ensure I walked away happy. Will definitely be coming back for my next vehicle

I ask dealer call me back to buy a new car，but they never called me. Also they cheat me the car has been sold（I saw that car already there almost 2months）They really unfriendly to all Asian people.

Sales rep here really need lessons on customer service. Very rude rep. I believe his name was Derek. Not impressed. By far the worst phone call ever.

We bought 4cars from there. Me and my friends are happy to their service as well. Specially I would like to mention two name. Brendon &Don they are the best thanks a lot for your service.

This is not a one star for Sean Sargent Toyota, but for Toyota.

We bought a 2016 Toyota Prius new from Sean Sargent. Today we found out this car will need at least $5,000 of work due to a blown head gasket and 12V battery that is also dead, after we just spent $600 on new brakes. Last year we also needed to replace the windshield due to rock damage - $1,200 for that.

The vehicle has six months of payments remaining, and is barely past the warranty period at just over 120,000km. Imagine yourself in our situation.

This is a warning that today's Toyota's are not what they were once known for. This is a known problem in Prius and there is no recall, meaning the customer is saddled with the tremendous cost.

As well, the vehicles warning systems did not alert us about any of these issues when they initially happened. We found out the old fashioned way of smoke out our tailpipe, loss of heat/air conditioning, and discovered coolant was vanishing rapidly.

Shame on Toyota. Do not buy one.

Bernardo was awesome! He went above and beyond to help me out with my vehicle. Highly recommend him if you are getting a Toyota car.

Bought used car back in November 2021. Nathan with sales was a great person to deal with. Honest and transparent and ready to help. The only thing I regret I should off take better look at mechanical condition of the vehicle. I always preferred to buy car from a dealership, as they claim their vehicles pass mechanical inspection before it goes for sale. In this case in my opinion they were more concerned about cosmetic then mechanical site. I hade to pass out of province inspection in order to register in BC, which it failed and had to pay additional $900, on top of that it has major engine leak, which I still have to to find out how much it’s going to cost me to fix. If you’re planning to purchase used car from this dealership take a closer look at mechanical condition and don’t rely on their inspection report.

I had the pleasure of dealing with Brenden Gibbins in the sale department. He was extremely good at communicating and did a fantastic job and showing the vehicle I wanted. I wouldn't hesitate to deal with him again. I would highly recommend him. Thanks

Huge recommendation to Brendan Gibbins and Don Hart at Sean Sargent Toyota, they made buying our dream vehicle such a smooth and happy process, Brendan was not pushy to get us into a vehicle at all, super relaxed and helpful to guide us in the right direction. Thankyou both so much!

I honestly found way better service going to Edmonton. The salesman I first dealt with could’ve cared less if I bought there. The manager was pleasant enough. But couldn’t be bothered to return my text when I told him we bought somewhere else.iIts sad I bought my Venza there in 2014 and it was an excellent experience, it certainly has down hill since then.

Had a great experience buying my first truck! Brendon Gibbins is awesome and knows what he's doing.for him!

Bought a used vehicle they were very up front about what it needed to be fixed on it which wasn’t much. Great service honest and fair. Great dealership.

Our salesman Bernardo was absolutely excellent great help very knowledgeable help my family and myself get into the vehicle we needed and wanted service department seems to be fantastic as well fastest oil change in town

Derek Riddle in new car sales was great. No pressure, great test drive and time to think things over.

Logan a sales rep there gave us great service and my brother when he bought his car. Service department is really good as well, always calls me to keep me updated

I agreed to purchase a new car and agreed to put a deposit on it. I was questioned about people exporting vehicles and was profiled. There was suddenly a new sales model was adopted, they would not take a deposit anymore due to my "location". Strongly do not recommend!

Don in the Parts Dept was great to deal with, and was able to help me out quickly & efficiently!

Sales Manager Brady Fraser was excellent to deal with! He had the right Tundra Crewmax truck and the right price and provided excellent service. I would use him and his team again! Highly recommended!