Great selection of frames, quick & easy. Fantastic customer service, extremely attentive to my needs. I was ignored at the other optical place directly above on the 2nd floor. Took about a week to get them in, fitted great, very happy with my glasses.
AMAZING service from friendly people. I had single vision lenses within 30 minutes and custom shades in 2 days. Bloody Fantastic I thought. Prices were great too and I was recccomended by another repeat customer so.yeah six thumbs up here
I've been going to second specs for years. The quality is great! Staff is phenomenal! Baily in particular is awesome and super helpful! 10/10 recommend.
The service is superb. The staff made the selection, measuring, insurance, and payment easy. When picking up a fitting adjustment was made and the warranty was again explained.
Fast, good quality, reasonable price, and above and beyond customer service.
I've moved an hour away since i first got glasses at Second Specs. Was so impressed with speed, quality and service that i made the drive in for my new glasses.
Very good service. Glasses arrived faster than expected and are just what I wanted and needed. I’ve been wearing them 2 days and am totally satisfied. Second Specs staff said we can return for adjustments at anytime Cost was 60% less than other stores I tried. Good selection of frames, Great service and great price. I’ll be buying all my glasses there.
I was only in town for a week. The glasses were ordered with a rush and they came in 5 days later. Then spent 20 min with me getting my glasses to sit perfectly
I love going here. The person with the red hair is super wonderful to deal with all of the time. They were the only one working when I went in, it was "busy" and they still took her time and answered all of my questions without attitude, judgement, etc. It was fantastic.
Excellent services and good quality lenses. My glasses was received within few days, couldn't believe it. Thank you for directing me to an Optometrist Dr. Davin Chong that gave me suitable prescription.
My glasses broke this weekend. I desperately needed a new pair. I work till an hour before they close. Second specs stepped up and got me a new pair within 30 minutes. Best experience ever. Thank you second specs
The young man that waited on me was fantastic, very professional and friendly. I was given a arrival time 5-7 days from the day I ordered. The glasses arrived within 2 days. I will definitely shop here again.
Staff was quick, professional, and easy to talk to.
Despite the special lenses that I required and the add on of a blue light filter to my lens, they got the entire order done in less than a week following my purchase. I am overall extremely satisfied with their service, and will be definitely coming back for my next pair.
Londonderry second specs is where I go to get all my glasses. Have bought 6 pair from them now and never had an issue. They are fast, well priced and amazing to deal with. Highly recommend them.
The two staff were wonderful even during Covid-19.all precautions were in place and I tried on many glasses which were then put in a box and sanitized.some great deals and great prices relatively speaking.don’t be afraid to ask for the various options. And quick delivery back to the store for pickup.would certainly recommend!
Had a wonderful experience at Second Specs. Loved the variety in frames offered and found everyone to be very helpful with selection. Happy with my new glasses and would shop here again.
The staff there are very knowledgeable, friendly and patient. I love my new pair of glasses and will definitely go back to Second Specs to get any future glasses!
Second specs at Londonderry Mall is so nice and kind. They didn't mind answering my questions, they opened the case for me to try different glasses with no complaints. They just opened and let me be with the frames. Recommended a few people there and they already have gone to get their new specs. Thank you!
Fantastic customer service. Got what I wanted and also was able to try the new prescription first and if it didn't feel right, I got to go back to my old prescription.
The staff were very helpful in assisting me with finding a comfortable & attractive frame. They have me pointers on getting used to progressive lenses and I was very happy with the price!
Huge variety of styles and colors. Amazing and timely service. The price can't be beat. I love a company that gives back and second specs does that with every pair of glasses you purchase. Definitely coming back for a second pair and will be the place I go to for every pair after. Amazing. Love it.
The service person was real nice. He answered all my questions. Prices were real good. Best of all they direct billed my insurance company and saved me the hassle. Glasses work well as I am wearing them now. I will definitely look them up next time.
Wasn’t too sure st first as took 2 trips - the lenses we needed were not on site. However they did get them there for the 2nd day. Took about an hour altogether & Char was patient in trying to get them adjusted for my teen so they sat just right. Would recommend based on this experience- time & price was very good & 2 bonuses - they direct bill + give eye exam or glasses to someone in need for each pair bought- nice! We will come again
My son's glasses got broken and they had him a new pair in less than a half an hour. Awesome service and a great selection. Will definitely be back again.
They have beautiful frames, they were able to fix my lenses onto the frame I picked within few minutes. Associates are thorough and friendly too. I’d give them 5 stars.
Service was awesome, staff was professional, price was great. I wear progressives so they are generally expensive but much less expensive here. They usually take 2 weeks to get but I got mine in a little over a week. Very happy I went there.
My experience at Second Specs was great. They were professional and service was fast. There was a small glitch with my progressives and they made me a new pair within days. They were so helpful.