Second Specs - CrossIron Mills

I had an excellent experience here! Staff was knowledgeable, friendly, prompt, and very helpful. Special thanks to Jeremiah who was so helpful and stayed late to assist me, and Megan who readily addressed and resolved a minor issue with one pair of my glasses. They direct bill, which was a very welcome, suprise bonus. Great selection, very budget friendly (I got 2 pairs of glasses for just over $300), and so fast! As quick as 30 minutes, if they have your frame and lenses in stock. They have a lab to make them right in the kiosk! Quality is 10/10, just as good as any glasses I've ever purchased. I highly recommend checking them out. Thank you.

Great customer support and service Mariya a most helpful person I highly recommend second specs

We went to make my sister glasses and he gave us every detail that we needed to know about the glasses and he was very polite and kind and he was smiling and he did it for us last minute and the glasses are really good and light weight and it is really good glasses and they also have the blue screen lenses which are really good so know tv raises will efet and the glasses are really good and pretty

If you are in a hurry like I was, second specs are for you!
They promised to make my glasses in 30 minutes and they did it It in less!
Great service and affordable too

Excellent! People are very nice and polite
They explain
And had a free lens cleaner
Good job guys

Ryan helped me at the Cross Iron location, first he helped me with a pair of glasses not purchased from the store then helped me pick out a new pair also. Since I was leaving the country shortly, he rushed my new progressives, I got them in 4 days. When they came in he made sure they fitted perfectly and was absolutely fantastic. This is about the 8th pair of glasses I have bought from there and I will always return for more. Best service ever.
Thank you to Ryan and the rest of the second spec team.

. Quick Professional Service.
Very Happy on the Time of Delivery as Well, Considering the Frames I wanted had to be Ordered. Ryan & the " CREW " did ALL RIGHT.

Steve and Ryan hooked me up last minute before a > month-long trip to France, really came in clutch. Went above and beyond to get me my glasses in what would have otherwise been a ridiculously unreasonable time frame.

Paid $130 for lenses and frames, much more reasonable than anywhere else I’ve seen that isn’t online.

Outstanding customer service! Very patience and helpful! Ben was amazing! Love getting my glasses from here, a 5 year costumer!

Awesome, friendly, quick and efficient service and great selection. Had my glasses by the time I finished grabbing a bite to eat and had them for my drive home to Edmonton I didn’t get the name of the gentleman who was helping me but he was very helpful and professional, definitely knew what he was talking about. Super happy with my new glasses.

The staff here are amazing! I’ve always had an amazing experience going here for myself, my teen and my husband.
Although we have recently moved, my daughter broke her glasses and had to still deal with them and the service was beyond expected!

I was passing by at at Second Specs at CrossIron Mills and the lady there was very nice and accommodating. I handed her my prescription and she was very deligent in helping me. I found a perfect fit and nice frame just right into my budget, thanks for her help. My eye glasses came within the time frame that she told me.

This place you will always feel like you won, I bought a expensive pair prior year and the honestly the quality of second specs is totally better then the expensive pair from a different store. Highly recommend this place to anyone!

Decent selection, Good quality and pricing.
My lenses always have to be ordered in which usually takes about a week This time it was only 6 days. Staff while I was picking out my frames were excellent. When I went to pick up my glasses, the lady declined to make any adjustments to make sure they fit correctly / comfortably though so that’s why I chose 4 stars instead of 5.

Got my glasses here recently (3 pairs) for an amazing price! The staff are also quite friendly. You should definitely go to SecondSpecs for a great deal!

The crew here is amazing and did not pressure me for anything, like the other places I attempted to buy at recently. Thank you for all of your help!

Great selection, great price and a brand new pair of glass in less then an hour! Highly recommend to anyone! We will definitely be back again!

My two friends and I stopped by Feb 18/21. We spoke with Peggy and she was so helpful and knowledgeable about our questions. We all left with 2 pairs of glasses. Very happy with your service, will be letting all of our friends know.

This is my place to get my glasses or frames also i did get my safety glasses with them and very happy and i don't go any other place because i can find what i need here
Great Brands, fashion and quality

The customer service was top notch but the salesperson did not give me all the options at once. More options on my Ray Ban prescription glasses kept adding on & as a result, my budget was out. Therefore, I had to wait 6 weeks to pay for my glasses, after they mere prepared.

I was recently diagnosed with type 2 diabetes. My prescription change once my sugars were under control. And 2 specs replaced my glasses for free which was a huge cost-saving
They are always friendly and will to help you out.

Service at this location was phenomenal. I have used Second Specs twice now and they have done extremely well - quality of both the service and products is excellent! I highly recommend them.

Great staff. Awesome selection. Super fast service. Outstanding warranty. Just an overall great experience and really good value for lenses and frames.

What an amazing experience! I found exactly what I was looking for! And to mention getting them within 45mins of ordering was just too amazing! Will not go anywhere else from here on forward.

Thank you to the amazing team

We have always loved going here. We went to see what kind of warranty was on my sons glasses as they fell and got scratched badly. They went above and beyond and we left half an hour later with new lenses and fixed frames. Highly recommend. With 4 in our family in glasses they are our go to.

It was the best service you can ask. Employees are wonderful and helpful and they do know what they doing. I will definitely go back and get my glasses from them. Thank you.

The team that works at the Crossiron Mills location provided THE best service for my sons first pair of glasses. They let him make choices in trying on while suggesting options for the best fit and type of lenses for his prescription. We are blown away by the service and will be back for any of our families eye ware needs.

Beat service I’ve experienced in a very long time. Esther went out of her way to accommodate my vision needs and made sure I got the lenses I needed. I’m most impressed with how personable she was and how well the frames and lenses worked. I will definitely return and purchase more frames. Excellent prices and direct billing was made to my insurance company which was a real treat also. Thank you Esther for making my first experience with your company so easy and comfortable.

Esther from second specs crossiron is very accommodating.she assisted me and my husband and hubby said she should be given a salary raise

Great prices on the frames and lenses, great costumer device the staff was really helpuf, hopefully the quality of the lenses is great too

I love the wide choice of frames SS offers! The staff is professional and very friendly. Service is fast! I also love their philanthropic mission as well!

It was easy and convenient. The fact that I could get my new glasses in 30 minutes was great! The person that attended to me was helpful, but more importantly gave suggestions of which glasses that would not only look good on me but fits my face shape.

Great experience!

This was my first time stopping by the second specs booth. A lady by the name of Johanna helped us out and she was great very professional and our glasses came the next day. I would definitely order from Second Specs again!

They were so friendly, quick, super reasonably priced and super helpful with all my questions! Had a new pair of glasses in under an hour just in time for work this evening!

I had checked out Second Specs before I had my eyes tested. We drove across the city to Cross Iron Mills and it was worth the trip. The staff were knowledgeable, efficient, and professional, the selection of frames was very good, and the prices were excellent. My husband also got a pair and I’ll be coming back to get a pair of prescription sunglasses.