I rented a unit for 3 months and from the first phone call I made to them and then getting to their location.they have the best customer service I have seen in a long time. They are very neat and tidy with their buildings, and i highly recommend Sentinel Storage for your needs when u need to rent some storage space.
Thank you Sentinel Storage! After several years of storing my trade show fixtures with Sentinel Storage Calgary Central, I have finally emptied my storage locker and can't say enough good things about my time with Sentinel. Friendly, helpful, and accommodating staff have gone the extra distance to help me organize my storage needs through email, received deliveries, sent me photos of locker contents, and helped with move-out. I recommend them to anyone looking for storage in the Calgary area; you won't be disappointed.
Allysha gave fantastic customer service today and went above and beyond for us. We left feeling very confident about office management, and company security. Thank you so much Allysha!
I just want to say that Alisha is the best. She is incredibly helpful, kind and patient. And has gone above and beyond to be helpful, informative and honestly, just a really nice girl. Other than that. My stuff was kept safe and protected. What more could you ask for
I am very satisfied with the Customer Service, sizes of storage space and the low rates compared to other storage units. There is a Sentinel Storage business in downtown and I had asked for one along the C-Train route: There is! Thank you!
Yah know their is a huge safty issue with your place and I've been there personally cleaning it up for you. My suggestion is BLOCK OFF the mini area from your garage to outside parking area. Theirs no signs No pilons stating no entry No jersey barrier And when a customer of yours uses this short cut Their left with side wall damage to their tires and inconsiderate staff blaming the customers.
I'd honestly do what you should be doing AND PUT UP SIGNAGE this is complete bull And YOU SHOULD BE ADRESSING THIS.
And since road side brings me TO MY CUSTOMERS at YOUR facility. I'll complain for THEM. SOMEOME NEEDS TO SAY SOMETHING.reviews are forever
I've had my stuff in storage with Sentinel for a while now. Always had a good and quick service for staff in the office. If and when I need them. I'll be back again.
Good storage unit. Lots of sizes. Drive up. Good security. Can enter you unit at 6am and have access till 23: 00. (11pm) prices can be high but if you can pay them then it’s worth it!
We thought filling the online form will be enough but we had to do the whole process plus going back to get the ID for the person we made the registration under her name and we were actually out of time to do all of this
After reserving online we went into the store to pick-up our paperwork where we told wed have to pay double what was quoted. We were told that the price we were told was a promo and that the manager of the facility couldnt give it to us. So after leaving out of frustration we again reserved another unit for half the original qouted price (26.30$ all in). We returned to store, was told again they wouldnt honor it. I asked to speak with her manager and was told that she was unable to speak with me because she was driving, I called and pushed 2 and was hung up on by her colleague and then was forced to speak with option one. A nice lady honors the 26$, we paid and the store manager came in from outside after calling the regional manager I was unable to speak with due to her driving to Red Deer. I apologized for being rude if I was and that it wasnt personal to which she then informed me that after just speaking with her manager (while driving?) that she was unable to rent to me at all anywhere. The woman on the phone was very helpful and tried other locations to no avail and then after beig told wed be refunded, we were double charged by the location (after we left). I called back, the woman on the phone after letting me know that the reginal manager was travelling, called with me on hold and then assured me that id have have a refund by the end of the day. Not exactly a resolution after the frustration, wasted time and still need storage.
I have been talking to Laureen and Tanya. They are extremely friendly. Especially Tanya has so much patience to answer all the questions I had. I really love the service.
I am the owner of Alberta Pro Movers. A Calgary based moving company. It is always a pleasure dealing with Sentinel Storage. This location in particular is exceptionally organized and the front desk staff are amazing to work with. I will continue to use their facilities and recommend friends, family and clients to this location.
I have a small local moving company named AAA Brothers Moving company Calgary Alberta and this location is extremely clean friendly and informative staff and great accessibility as far as trucks go
Wonderful experience with Sentinel: - requested a quote online, got called back within 24h - staff was lovely at the chosen location and very accommodating - location was very clean and safe - convenient hours. Altogether a great first experience with self-storage owed to Sentinel.
Their enthusiasm to find me an appropriate locker size was great! I found the size that was perfect for my tiny dorm room stuff. Thanks again ladies! I’d rent there again for sure!
I needed the storage immediately. At Sentinel, the availability, low cost, customer service, and speedy rental process were delivered the same day. Just excellent.
Sentinel is a very useful and handy way to keep your stuff safe and well preserved. The staff is always courteous and helpful no matter which unit you go.
I needed to rent out a storage space last minute this past month and I had the pleasure of interacting with Kevin on the phone. He was fantastic! He made sure I got the best deal for my dollar and that I made the most of all the offers Sentinel currently had. He made this process super easy, efficient and thorough. I got a great rate on a 5' by 10' space and they threw in free insurance for the first month. The folks at the front desk are also super great! They helped me check in quickly, set up auto payments and threw in a welcome gift bag. After visiting a few other storage companies' websites in the area, I won't consider anyone else for my storage needs!
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