This place is a bloody SCAM! A friend and myself rented a locker and paid rent every month, yet we were still evicted, with no reason given, other than "we went against terms and conditions" and they wernt even going to let us get our stuff, but after some harrassment on my part, and after also repeating their own terms and conditions back to them, (that we never broke by the way) was told that we could in fact come and get our property, and so again I asked them what there reason was for evicting us, , and I quote, was told it was, and I quote, "You have accessed your locker to many times" Oh!? Well I'm sorry! We were unaware that there was a limit to the amount of times we were allowed to come to our locker that has been paid for, IN FULL! Long story short, these guys are nothing but a bunch of rip off artists. DONT RENT A LOCKER FROM THEM, you will probley end up being told you access your personal belongings too often, so stupid. Funny tho, that they thought they could get away with it.
Best service! I wanted to store my vehicle over the winter in heated storage. This location did everything they could to help find me a unit for my vehicle, including putting me on a list and called when one became available! Shout out to Audra, Jen and the staff at Sentinel Storage, your the best!
Was like my second home. The place is nice, clean and secure. Oh yes, and the staff are just as great, awesome, and they made me feel comfortable, every many times, I came to my storage. I can’t thank them enough for having me rent a space, but mostly for their understanding, and the great and supportive smile.
My experience with Red Deer Sentinel Storage was fantastic! The facility was very clean and well monitored. There was a day my hands were full and my mind distracted; I did not close my unit lock completely. The staff do regular walk throughs and noticed my lock was not completely closed, I received a phone call letting me know about the lock and they had secured my unit. The staff are friendly, patient and professional. I never rented a unit before and had many questions, the employee ensured I had compete understanding regarding security, expectations, billing, their process of cleaning/maintaining the units and alike. My large storage unit was inside and heated, not once did I find any pests nor indications of pests being present! All around great experience- thank you Red Deer Sentinel Storage- I greatly appreciate your service, security, friendliness and how clean your storage facility is!
Mouse droppings in storage unit. I am a long time loyal customer. Several years ago, I rented an outdoor unit and in recent years I rented an indoor unit. I chose storage to protect my items from the elements and bugs. I also chose indoor storage for further dust and debris protection. Mice came into my unit and left a host of droppings. I'm storing valuable fabric and wood furniture, canvas paintings, electronics, family belongings, cosmetic brushes and no longer in print books, comic books and magazines. The mice have left remnants on shelving, boxes and the floor so I have no guarantee of how long they've been there or how they've affected the health and sanitation of my valuables.
Great cust.svc. I wanted to see if the operator mentioned the promo i saw online, they did indeed. The price, even before promo was competitive and the promo clinched the choice. Moving from another city, peace of mindless is priceless, thank you.
Very friendly staff and the facility was easy to access. I felt my belongings were safe and secure and I had no problem getting in and out quickly as I needed.
Very friendly and helpful! I moved into one unit which ended up being too large and was able to transfer to a smaller unit. Clean, secure units inside with dollies and carts available made everything easy!
I had a heated unit, and it was very clean. The whole place was clean. The price was a little high for me, but worth it. Staff is friendly (Camilo was laughing with me and not at me), and easy to deal with. They are concerned with security and do it great. I’ll definitely go back there if I need storage again.
Best storage facility in town. Will definitely recommend and be returning if I find myself in need of storage again. Customer service by phone and in person at the red deer 5433 47 st location has been outstanding. Clean, secure units. Great promotional deals and treated as a valued customer.
Very Clean 47 Street storage building. Staff were great and building Janitor (Bob) was very friendly and knowledgeable on unit and building area and location of my unit. Very Clean and my unit was freshly painted before I stored my stuff. Thanks again