Friendly staff and management and very helpful! Its nice to see this quality of service these days. I will recommend this location to my friends and connections.
The staff at the springbank location were super helpful and answered all my questions. The yard is really clean, and the laneway between the parking stalls is nice and wide so maneuvering my 5th wheel into its spot was a lot easier than I was used to at the previous storage location
I have had a locker for a few years at the west (commercial) Calgary location. The staff is excellent to deal with there. My only complaint is that the prices are a bit high but the location/locker/access is excellent and property is well taken care of.
We have stored our trailer at this location for about 5 yrs and found it convenient, safe and secure. Although the payments kept going up each year (like everything else) we found it very affordable. We have moved and hope to find a storage facility near our new home that is as good as Springbank.
Reasonable rates for RV storage, clean and professional facility with fences, cameras and secure entry. Lots of room to manouever an RV or trailer. They have a dump station, water fill, dumpster, and air fill station on premises. Friendly and helpful staff! Not far from the NW quadrant of the city.
My storage unit was clean, secure and easy to access. I used it to store some items for a few months and it was handy to be able to pay for just the months I needed.
Sentinel staff, in particular NK Peters, was very helpful over the phone explaining site availability and price/duration options for storing my 40 ft.long motorhome at the Calgary Springbank facility. We looked at available sites next morning and selected one site with NK. The contract was and signed later in day with Ian Cochrane (for maximum 1 year) and the vehicle was stored on location that same day. Great experience overall!
A great facility. The staff are top notch. Our trailer site was all covered in snow and the staff cleared it for us so we could park our trailer back in there.
NK was excellent from first telephone call to actually showing us our options for storing our motorhome to the pricing options and paperwork and explaining everything we need to know about your facility. Definitely 10/10!
Overall Great experience with this location from the agent that booked my storage to Ian who did the check in process.
Easy access and nice to have late hours. Told them I was hoping to be out by Saturday and asked if I could get a grace period to Sunday in case something came up and they provide that extra day without issue. Ended up getting everything out by Saturday anyways but was nice to have the peace of mind. Thanks!
I have yet to move anything into the unit, but, the staff have been very polite and nice. I am also pleased with the savings I got just because it's a little out of town.
Ian and Nik were fabulous people; very friendly, accommodating, and helpful. I’ll recommend them both highly in the future…excellent service and high marks!
I had called in late afternoon to get a storage unit. Ian went above and beyond, actually stayed late to get the paperwork done so that we could move our stuff off of the U-Haul truck into a storage unit. Therefore not incurring additional U-Haul rental charges. Since acquiring a unit, any questions or issues that have come up Ian and MK have handled them promptly and professionally! I truly appreciate good customer service and feel they are professional, friendly and super helpful. Thank you so much for such a great experience!