26 January 2024 22:09
It was super hard finding a vehicle I could see myself owning. Every dealership I had been to wasn’t up front about anything, didn’t pay attention to what I wanted and didn’t stay in the price range of what I was comfortable with and they always showed me other vehicles with out options I wanted. Came to Shaganappi GM knowing what I was looking for at this time and my absolute highest price talked to Cater the salesman took the vehicle for a test drive and began working out a deal I did have two vehicles picked out at different dealerships. It all depended on the price and the services I was receiving at the time of choosing.
Carter at shaganappi GM was by far the best salesman I’ve ever and I mean ever dealt with! He kept in contact didn’t try to sell me other vehicles he respected what I wanted and didn’t pressure me into buying the vehicle I looked at. I like how he took the time to stay on top of everything and made a connection not just to sell a vehicle (that’s hard to find in today’s date). After purchasing my new vehicle I had a few blurbs but nothing serious so I won’t get into details but when I brought my minor concern’s up to him and general management. Carter and Shaganappi GM team went above and beyond to make everything right which made everything feel prefect. The overall experience made me feel like I made the absolute best choice of purchasing a used vehicle from Shaganappi GM and I’m so glade I went with their dealership.
Hands down definitely a 5/5 experience and one of the best dealerships I’ve dealt with and bought a vehicle from.
Thank you again to the Shaganappi GM team and a huge thank you to Carter and Nelson for all your help in making my experience a million times better!
16 January 2024 13:57
First service on my new 2024 3500 AT4 - they treated me well - went through the options and even explained why I might not want to do some things yet while the truck was still breaking in. Nice waiting area - truck was serviced quickly and professionally. They even quickly addressed a warranty issue for me.
05 September 2023 23:18
I have been to Shaganappi GM twice now both for an oil change.
All the staff from sales rep to mechanics are respectful, professional and have treated me and my car well.

They are fair on their pricing and I will continue to take my car here for oil change and other maintenance.

*Note: photo is not taken from the premises
20 August 2023 21:30
NEVER EVER BUY FROM HERE! I had an extremely bad experience here, they sent me an email with a quote for how much my vehicle was worth and when I went in and looked at a vehicle worth 58,000 they would not honor the quote saying "I don't know who sent it and or where they got that value, but here is what we can give you for yours". Which was 6,000 below quote. I even showed them the email that came from them and takes you to their website for the prices. I will NEVER deal with them ever again! They don't honor what they offer and wont budge on their new offer.
30 June 2023 23:25
They were very nice, friendly, polite and honest. As a single woman its a challenge when you need help with a vehicle. These folks were wonderful! I dropped off my car, they got me to work and picked me up. They were very honest and did not take advantage of me. They went above and beyond, even looking for my car for me when I was there and ready to go. I am very happy to have found a company like this!
14 June 2023 5:11
I Have come back for yet another Silverado, Pierre Joyal, made the buying experience seamless and stress free. No pressure answered my endless questions. And got me the exact truck i wanted! I wish I could rate it higher than 5 stars, service could not be topped.
24 August 2021 1:01
My interaction with Shaganappi Buick began with an online request. I received an answer very promptly, with all the information I requested. I went ahead and booked an appointment with a sales agent. Mike was so nice and relatable. Not at all like the stereotypical used car salesman.

I chose the vehicle I wanted, placed my deposit, and management went out of their way to accommodate a slight timing hurdle.

When it came time for me to “pick up” my new to me car, Mike was incredibly awesome and actually delivered it to me! This was a mountainous feat of service to me as I live 2 hours south of Calgary and had no way to get it otherwise!

I am grateful for the service I received and would recommend Shaganappi Chev Buick GMC for ANY or your transportation needs.
17 August 2021 5:37
Ed Brunn was incredibly helpful, found me the truck I wanted in a crazy, near to impossible time to find HD trucks! Thanks so much Ed, I so appreciate and am so thankful for your assistance!
16 August 2021 1:27
Went in looking for a new Yukon, had the pleasure of dealing with Mark Allen. Very knowledgeable and personable, a great asset to your company.
08 August 2021 9:02
Definitely check out Shaganappi GM if you’re looking to buy a car, new or used. We recently purchased a used GMC Terrain and can say that the experience was exceptional. Customer service was above and beyond what anyone would expect buying a used car. Dan and the rest of the team really made the process relaxed and straightforward. 10/10 would recommend!
03 August 2021 7:41
We had a very positive experience dealing with Ed Brunn at Shaganappi GM when we purchased our 2021 Buick Enclave Avenir. Ed is very knowledgeable of the product, and is very friendly and considerate to sit down and deal with. He explained everything to us and answered all our questions. Highly recommend Ed to others as well. Looking forward to getting service done at Shaganappi when needed. Thankyou Ed
27 July 2021 9:10
Recently purchased a Sierra 1500 from Perry - what a great experience! He was patient while I made the decision between 2 trucks, I drove both as many times as I wanted without feeling like I was wasting his time. He answered all my questions, was very knowledgable about the trucks and the purchasing process, and did it all with a huge smile on his face. I've purchased many vehicles over the years and I've never had such top-notch service, from Perry to the sales manager Justin, to the finance department. They all worked together to get me the deal I wanted. Can't recommend them enough, if you are in the market for a new vehicle, go straight to Perry at Shaganappi!
04 July 2021 18:23
Nels was our sale rep for our new truck. He is new to this store and what an asset he is! He was great to work with! He's fast, compassionate and not pushy at all! He even delivered our vehicle on his day off, which I feel was above and beyond! It was great working with him and if your looking for someone to assist you in your next vehicle purchase, he's the guy to go to!
02 July 2021 21:41
This was the best experience I have had buying a car! Jake Gaetz was there to answer any questions and moved things along smoothly with no problems what so ever. Phone calls and emails were answered quickly. I got the best car for me with no hassle - it was amazing!
02 July 2021 10:44
I’ve had two great appointments with the service department at Shagannapi GM and I have to say this is the best experience I’ve ever had at a dealership! Jamie, Patrick and Sarah are first class advisors and make the appointment seamless. Highly recommend going there for service. The mechanics are also first class and do great work! Thanks Shagannapi GM!
02 July 2021 8:44
We had a terrific first class experience at Shaganappi GM, finding and purchasing the very hard-to-find Silverado we had been searching for. 'Nav' Ahluwalia lived up to his name, navigating the details quickly and professionally, from wandering onto the lot, to driving off into the sunset in record time. Friendly and knowledgeable, we recommend him highly! Manager Justin Migneault was excellent to deal with as well and treated us like VIP customers, as did Jodi McIntosh who got us through the paperwork and rolling in record time. This is a 'big city' dealership with 'small town' values and friendly service. This was a special and memorable experience. Whether you are shopping from across town or a province over, you should definitely stop in!
15 June 2021 10:22
Two weeks ago, I stopped at Shaganappi GM to look at new trucks, I met Garth Scott and it was a rewarding experience, no pressure or hassles. I bought a 2021 GMC Denali 1500. I want to thank Garth and the team for a great experience, buying a vehicle should always be this easy.
A company is just tables and chairs, it is who is sitting in them that matters.
Great vehicles sold by great people!
11 June 2021 17:58
Thank you again for GREAT service from all staff. We are very happy with the service we receive from all staff. We highly recommend them to all friends and family.
100% GREAT SERVICE PLUS:) 5 ***** STAR
02 June 2021 1:28
Dealt with Nav who was very knowledgeable and helpful. Made the entire experience of buying a new GMC SIERRA DENALI 1500 pleasurable.
I’ll see Nav for my next purchase. My first purchase at this dealership. Great atmosphere here. I left Jack Carter Chev due to my poor experience with their service advisors even though it was much close to my home
01 June 2021 6:59
We had a great experience buying a used Tahoe from Jim Ayer. He showed us a few vehicles and went through the inventory with us. He did not pressure us and made sure to show us around the dealership with a "to go" package. You were right the glass cleaner is the best. We will be back one day!
01 June 2021 3:54
One of the best decisions I have made was to buy my vehicle from Shaganappi GM. Salesman Jim Ayer has facilitated the last four family vehicle purchases and earned our complete trust in the process. He knows the products and always makes sure to match the customer wish list to the right vehicle. His willingness to share his knowledge and unlimited patience with questions really helps you to feel confident with your purchase decisions. Jim makes sure you understand all the vehicle options and features before you drive off the lot. If I could give the Shaganappi team more than 5 stars, I would. Thank you Jim!
30 May 2021 3:10
Recently bought a 2021 GMC Sierra elevation from Nav here, everything about the experience was 10/10. Highly recommend, the entire sales team was so awesome and helpful. Thanks again!
27 May 2021 2:31
Nav was the best guy I’ve ever dealt with in buying a vehicle. Asked all the questions and really used a consultative approach which was refreshing. From Justin to the finance team, just class.
26 May 2021 15:42
Had my car for 3 weeks with no resolution to the issues. When I picked up my car, they had a dirty face mask on the front seat and left their McDonald's coffee cups in the holders as well too. I'd appreciate if your company won't fix my vehicles issue your service department would at least learn to clean up their own messes. To top that all off, there was a brand new crack on my windshield directly in front of the drivers seat. Extremely poor service, and just a general lack of respect for people and their things by the looks of how they treated my vehicle and me.
22 May 2021 17:01
I just purchased a new truck from Shaganappi dealing with Nav Ahluwalia. Nav is an absolute pleasure to deal with, he is very customer orientated, kept me informed every step of the way of the build process and was always willing to go the extra mile. I had a very good idea of what I was looking for and had a good idea of what I wanted to pay … There was not a lot of negotiation required and I really appreciated the additions to keep my business. I will not hesitate recommending Shaganappi and Nav to friends and colleagues as this was a great experience start to finish. Thanks Nav, the F&I department, and the rest of the team at Shaganappi for the great buying experience.
22 May 2021 15:25
This dealer sent my wife and I two e-mails about a discount for an oil change. Twice I asked questions on this topic by e-mail and never got a reply. Today I went to the dealership, spoke to a woman about the questions we never got a reply to and the woman I spoke to did not seem very bothered by what I said. So we will not waste her time by returning to the dealership anymore. We found a place that was actually happy to deal with us, the same place we bought our new tires at.
16 May 2021 0:46
My first time buying a car, Pierre and Jason in financing were so nice and helpful, made the experience awesome. Everyone was so helpful, would recommend!
09 May 2021 2:16
Pierre is a very professional, informative salesman who answered all my questions in a timely manner. It was nice to talk and deal with a salesman who provided all my entitled benefits rather then excuses of why they were no good. I highly recommend dealing with Pierre and have passed his name on to any one looking for a vehicle.
01 May 2021 4:08
Nav was excellent to deal with, he was very knowledgeable and helped us with all of our questions. We purchased the new traverse and feel like it will be the perfect for for our family.
05 April 2021 1:06
Pierre is great to deal with and has worked hard to get all of the extras installed on our new truck. Looking forward to pick it up this week! We will recommend Pierre to everyone we talk to looking to purchase a new vehicle!
We have dealt with the Shaganappi Dealership for years and is a great place to buy and service our vehicles. Also, cheers to Phil!
30 March 2021 17:03
Ed went above and beyond on making sure we were happy with our purchase. Thank you for much Ed and the Shaganappi Team.
27 March 2021 15:55
Had a pretty catastrophic engine failure on a 2012 gmc terrain that I thought should have been covered under a tsb that described everything that happened. After going back and forth with head office for weeks they ended up denying my claim. But with that being said I cannot give enough praise to Patrick in the service department and his team at shaganappi GM for going to bat for me on my behalf and help me out huge. While I'm disappointed in a lot of this process, them helping out and being as good as they have been goes to show the level of customer service you are sure to receive when you bring a vehicle in here for service.

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