Shell

Came here at night to fill up. Employee was standing outside, and all the lights were on. I tried filling up, but the gas didn't come out. I asked the employee what the problem was, but he THEN informed me that the location was closed, and I could not get gas. This employee made zero effort to come tell me they were closed, and I could not fill up. This was after I entered my credit card and airmiles. Employee was wearing a shell jacket, and his work clothes. Pathetic, lazy, and incompetent staff, clearly. I expect more from Shell.

Clean and convenient, the staff are always very friendly. Even had one of the gentlemen working here come give me a boost in-30. Refreshments selection could be better however their sandwiches are always fresh and the drinks are cold. Only real drawback of this location is no car wash and gas seems to cost a little more here.

IMPORTANT All the employees I've encountered have been very nice and polite. The only reason I'm giving one star is to get attention. Tonight I filled up and needed to go to the counter for my receipt, no problem. I go to walk in and the poor girl working had magnetically locked the doors because of a suspicious man who had gone into the store, got his card declined, but then stayed in his vehicle at a pump station for over 2 hours. It's late, it's dark, and she was working all alone. In what world is it okay to have employees work at a gas station by themselves without any guarantee of security? ! She had to call the police because her boss wouldn't answer and she had no one else to turn to. How hard is it to have a security car drive by once an hour with a call line when suspicious activity is happening? I know we live in Canada and gas stations are far underprotected but that doesnt mean nothing happens! Luckily this situation was minor and the guy had no ill intention but WHAT IF.

Shell, protect the people you hire.

We purchased a vaporizer and left the building and then opened the package and it was empty. Probably the package for the one on display. We immediately went back inside to advise of our discovery. Raj, told us that it wasnt his problem. He said that because we opened the package we couldn't take it back. I understand this logic, I am a reasonable person. However, it is not acceptable to buy something and not get the product. He argued with us and then called someone and they argued with us. Honestly I understand their hesitation, I get that it's my word against theirs. However, it is not okay to spend $20 on a peice of cardboard and then be treated like a theif. That is not fair for me either. He said we should have opened it in front of him. Who thinks to so that honestly? I trust that when I buy something from Shell of all companies, that I will receive my product and with good customer service. I will never go here again. Be warned! Open anything you buy in front of them to ensure you are receiving the product.

This station always seems to be 5-10cents higher than 3 other gas stations on the same block.corporate greed at its finest

Clean, new, serves its purpose. The staff are unfriendly, and the 5am open time seems to be debatable.

Extremely lazy female stuff working there today, helpless customer service, I am not going there anymore!

Clean and well maintained. Each pump has the option to pay at the pump. Their premium is ethanol free. Unfortunately, for whatever reason, their prices seem to go up before everyone else's, and come down slower than other stations.