I have been washing my car at this station for over 30 years (since my first car when I was 16). The station and car wash were never fancy, but there was ALWAYS lots of HOT water and soap. In June this station was bought by a new owner and he apparently believes more in profit margins than having a great car wash.
I was there in July and there was no hot water. I went up front and told them to let me out because my bug smeared car couldn’t get cleaned there. I believe it was the new owner apologized profusely and said he was having a new boiler installed… fair enough not his fault. But I went back tonight and it wasn’t much better than last time. The water for washing is warm at best with not near as much soap as there used to be. The foam brush is spitting almost nothing.
I went up front and told the attendant the details. I told them it’s clear the new owner is more interested in profit than his customers. He went on to say many customers have complained just like me. The new owner won’t have to worry about profits from me, not going back. Kind of sad, loved that car wash. Miss the old staff as well.
Is now cashless, They will sell lotto tickets and scratchers but WILL NOT SCAN OR REDEEM LOTTO TICKETS AND SCRATCHERS. They say it is because of covid restrictions yet the cashier does not wear a mask. They do have a saran wrap barrier between the customer and the cashier. Petro Canada next door will take your cash, redeem lotto, you can get gas and snacks at the same time for a one stop shop and less hassle.
This review is for the car wash. Shell is the nearest wand wash to my home so I really wish I could be happy with it, unfortunately I leave dissapointed more often than not. My work takes me off the pavement so my truck requires a fairly significant wash weekly. The water pressure and price is good but they seem to run out of product. I've stood there waiting for wax to come out of the nozzle for 4-5 min, paying for each minute, and nothing comes. When I bring it up at the window, they gladly charge me and say they'll look into it. I leave with a truck half done, having paid for a product I did not receive. I know it's only a few dollars but I feel taken advantage of and will not return. I'll drive the extra 5 min to get what I pay for. I should make clear that this is not every time I go but probably 50% of the times I've been there.
Went for a car wash today. I selected soap and proceeded to wash my car. I quickly noticed there was no soap coming out. I alerted the cashier who told me "I know". So why is that car wash spot open if they know it is not working? I returned to my car and left. The cashier tried to get my to pay for the 1 minute of water I used while waiting for the soap to come out! I told her, "I just came and told you it wasn't working" to which she replied "you still washed your car with water". I told her I was not paying and left. I will definitely not be going back there.
Toonie Tuesday at the car wash! Always get better gas mileage when using Shell fuel and premium V-Power fuel is always cheaper than other stations nearby. Friendly staff! Will continue to come here!
Went for a car wash today. I selected soap and proceeded to wash my car. I quickly noticed there was no soap coming out. I alerted the cashier who told me "I know". So why is that car wash spot open if they know it is not working? I returned to my car and left. The cashier tried to get my to pay for the 1 minute of water I used while waiting for the soap to come out! I told her, "I just came and told you it wasn't working" to which she replied "you still washed your car with water". I told her I was not paying and left. I will definitely not be going back there.