Sherwood Nissan

Awesome service, awesome all around and they definitely work with u to keep u happy! Thanks again guys!

Great staff at sh Nissan Service department! Fair prices, friendly techs, parts department is very helpful! Service manager has great wisdom! A pleasure taking my vehicle there for service. VERY HAPPY! Ron Kleefman

Sherwood Nissan was a pleasure to deal with, my service appointment was quick and easy to get in! Everyone was very nice! I came early and they managed to squeeze me in early! Thank you so much Matthew and team!

Just purchased my 2nd Frontier from Sherwood Nissan. I must say that my experience was most pleasurable. All the staff from sales to service to parts have always been most helpful and friendly. If you want a good experience get all your needs taken care of here, These people rock especially my new go to sales girl Sabrina she performed in a most excellent capacity.

Was easy to make the appointment and I was in and out when I dropped it off…very efficient check in service. Nice that it included a wash. Uber was fast and efficient as well. Very good service overall.

My experience was good. I dropped off my car, and I was offered a ride to my destination. Nick was very helpful and walked me through the inspection.

Brennan thanks for the great service of purchasing our "new to us" Pathfinder. You renewed my faith in dealing with a car dealership with integrity!

Frankly the best car buying experience ever for me. As someone who prefers to lease I have traded a lot of vehicles and hands down from the moment I walked I met my sales professional Brennan in the parking I felt respected and valued as a potential customer. If you are looking for a Nissan or a good used deal head to Sherwood Nissan. And if you are lucky enough to find Brennan enjoy the honest, informative and no pressure sales experience. Props also to Sean in Finance - top notch and a really knowledgeable numbers guy. Thanks Sherwood Nissan, everything was exceptional!

Everybody was friendly and helpful. Gordon Fleming went above and beyond in explaining and helping me get acquainted with our new Nissan Kicks. He was very patient and answered all of our questions. Sean and Andrew were also pleasant to deal with and very thorough with everything. Bill was also great and very helpful! Such a very pleasant experience that we will be doing business with them again! Keep up the great work!

Always get friendly efficient service at Sherwood. Service advisors are knowledgeable and willing to listen to your concerns. I always go to Sherwood to have my vehicle cared for. I would buy another vehicle at Sherwood Nissan

Just bought a new Nissan Frontier and I could not be happier with the service I got at this dealership. From start to finish the customer service was amazing, very knowledgeable, informative, honest, and not pushy at all. The whole experience of buying a new vehicle was made extremely easy and stress free by my salesman Peter and finance man Sean, I cannot recommend these guys enough.

On top of all that I was told it could take up to 4 months to get my truck but these guys managed to get it in about 2 weeks! Overall couldn’t be happier with my experience and will definitely come back for any future vehicle purchases.

The environment was bright, clean, welcoming. Everyone was courtesy, ready to assist with any concerns you have.
Working with the sales team, Doug, Bill & Sean who were very knowledgeable. They were ready to address your concerns treating you with respect and dignity. Always making you feel welcomed at each visit. I will be sure to let my friends know what Sherwood Park Nissan is all about. Whether your inquiring or buying a vehicle they are there to help, making sure you have an exceptional experience. I would recommend Gord, Sales Associate and Sean, Business Manager. Sherwood Nissan Sherwood Park will be our go to dealership. This experience dealing with Gord was outstanding. Thank you for making us feel welcome and at ease.
Stuart & Penny McDonald

I usually service my vehicle at Nissan as required; this past oil change I had a subpar experience, it had me question whether or not my oil actually has been changed… I’m unsure if there’s a change in management or what else might be going on.

Great service. I really appreciated the fact that when I told them I had a budget they kept to that and let me know what exactly was urgent and what could wait. Honesty and dealership don’t normally go together but I was pleasantly surprised

I was assisted by Gordon during my recent purchase. He asked pertanent questions related to my vehicle needs and recommended the Murano. We took a comprehensive test drive to demonstrate the safety features of the vehicle. He went through the rest of details of the Murano, making sure I understood everything. My experience was pressure free and stressless. A big thumbs-up to Gordon and all the staff at Sherwood Nissan.

Went in with a pre approval after checking multiple dealerships and finding nothing I loved. Walked away with a nissan sentra and a great interest rate. The staff made the whole process incredibly easy, and were up front about every aspect of the contract.

EDIT: the staff were great until it came to exercising my tire warranty and trying to get an appointment.it has taken calling multiple times a week, over the course of 3 and a half entire months to get a leak in one of my tire fixed.in fact today it remains dedlating because i can not get through to Nissan service dpt ever. Feeling like a big waste of 5k to pay for warranty i can not use

Today was an oil change, winter tires put on and I enquired about how to clean my motor, which was filthy. They have an affordable motor shampooing, my motor looks brand new! The service team is great, as is the service.

Got an Express oil change and wheel check was in and out quick and service adviser Shannon was superb!

I drive from edson to buy my vehicle. Salesman Harpreet was very freindly, easygoing, approchable, honest, accomadating, Manager Harry very profesional, helpful and trustworthy, Finance Mack he is profesional and quick no dramas, you guys are rock! Overall freindly staff, great deal and fair. Thank you Nissan Sherwood for your awesome service!

I was very disappointed that I traded my newer car here. I checked on the website shows they are re selling my car is 8000 dollars difference than I traded! My car was new and had no accidents only had a window shield Crack.
I will never trading my car to this dealership.
By the way Sales person Thomas was very friendly and great customer service gave us. I am the only one traded mithubishi car in October. You should be able to find it from the list easily.

I should have saved myself the hassle and gone straight to Sherwood Nissan. While I was deciding what kind of car I wanted, I talked with A LOT of other dealerships and my experience mostly ranged from poor to terrible. Big shout-out to Cooper who made it such a positive experience. Right from the beginning he was professional and friendly. He kept in contact with me throughout my search and was never pushy or harassing while I was deciding what kind of vehicle I wanted and how soon I’d be ready to buy. He and the rest of the team (Andrew, Sean, Bill) all clearly love what they do. They made buying a new car a very comfortable and enjoyable experience.

I have been a Nissan customer for almost 10 years now and I have had multiple great experiences with their team. They are always respectful and extremely helpful. Recently I was helped but Justine and Chelsea and I was blown away by their customer service. It was a bright light in a dark time.

It was wonderful getting great service from the great team at Sherwood Nissan! Especially with Harpreet, Sean and Harry! Great experience!

I recently bought a new 2021 Nissan Rogue and I couldn’t have asked for better service! The salesmen are courteous, informative, patient and actually listened to what I stated I wanted vehicle wise. I visited many different dealerships and the salesmen there would try to sell me something else other than what I asked for. If, and when I ever buy another vehicle I will definitely be coming back to Sherwood Park Nissan! I absolutely love my new Rogue! Thank you, Harpreet!:)

I couldn’t share enough positive feedback about this dealership. Every associate I spoke with made me feel valued as a customer and more importantly, as a female. Initially, in May, I went to test drive a Kicks and determined it wasn’t a vehicle suited to my needs. Following several rounds of exhaustive appointments at other dealerships and having been treated less than desired at each one, I went back to Sherwood Nissan where I eventually purchased my gorgeous blue 2020 in pristine condition Qashqai:). I had my first oil change recently and I couldn’t be happier. Start to finish, the service I have received has been second to none, friendly, courteous, professional and sincere. Shout outs to the Nissan team, particularly Bill, Cooper and Shawn for changing the game of vehicle purchasing and making me feel like I’m not in a shark tank. I look forward to continued business!

We have a Nissan vehicle for a few years and Sherwood Nissan has always been a great experience. We just purchased a 2020 Nissan Rogue from Harpreet Singh and our experience was great. Everyone at the dealer has always been great. We would recommend Sherwood Nissan to any asking about purchasing a vehicle. Jim and Gerri

I am from out of province and bought my truck new in 2015 from Sherwood Park Nissan in Alberta. Every two years I drive back to have it serviced by Sherwood Park Nissan (and visit family). I am treated like I just bought the vehicle. I always get it returned looking better than I dropped it off. Like all times the staff were polite and friendly. I kick myself for not remembering her name (never been good a remembering names), but the young lady/woman/person that checked me in and arranged additional services for me along with my first Uber ride was amazing. I am sorry I forgot your name. You provide exemplary service and it was a nice touch you remembered my first name hours later.

Received a notification ahead of time from Nissan. When reached the dealership service area was approached by the service person, she was courteous and set the expectation for the work that needed to be done with the the vehicle and expected lead time, she also checked if I had a ride.

Received a call from the dealership service department when the vehicle was ready.overall experience was excellent.

I had such a great experience buying my first car! Thomas was so friendly and personable, a great person to assist me in the process. His manager Bill helped me find the right vehicle that fit my needs and was in my budget. Lastly, I have never had so much fun learning about finance and warranty than I did with Andrew. He was thorough and was happy to explain every detail and answer any questions I had.

Let me tell you if you want honest go to this place! Mario is a stand up guy and his crew are awesome! Joe, Andrew L, Andrew Q, Harry, and Mario are awesome to deal with. When I was drinking the coffee and laughing it felt like a family environment. Did not even feel like the normal car shopping experience. No pressure no hassle, just an honest approach. When we got into Finance Andrew L really worked for us, not with us or against us but for us, he made sure he had all information going in, so he could get this rocking! Thank you Sherwood. Will See you for service but will see you in 3 years for another vehicle!

I’ve never been to a dealer for service recall before, and will never go to these guys again for anything. Despite the fact they did not have any loaner cars, they had an Uber service for customers to use. When I dropped off my vehicle, I had been informed that an Uber would be ready for my pick up time which was 3: 30. After calling 2 times, I finally got someone on the line only to find out that I was supposed to call when I was ready to pick up. Then, once I got my vehicle, there is a scratch in the rear passenger door on the right that you can feel with your finger. I only have my suspicions but I feel as though it was caused by the “cloth wash” machine that spins to clean your vehicle. Find somewhere else if possible.

Top notch costumer service 10/10, I got my very first vehicle here and I had a great experience, no pressure of buying, prompt follow up and accommodating, Bill and especially Nazmeen thank you! Not only they helped me to picked the right vehicle they also went above and beyond.

I visited the Nissan Sherwood Park service department yesterday for my first Express Oil Change at their dealership. After bad experiences at two other Nissan dealerships, I was pleasantly surprised by Sherwood Nissan’s speedy work and considerate service. Shannon was a great service advisor and made my experience smooth and convenient. I definitely will be returning!

Went in to look at a user car, sales person Thomas greeted me pleasantly. Instead of asking the usual million questions as sales people usually do, he asked which vehicle i wanted to look at then went out and grabbed it. From then on her was very helpful with everything I asked and needed. Definitely see Thomas if you are looking for a car at Sherwood Nissan.

(Posting on behalf of my parents, Margaret and John Bendickson)
“We just bought a 2021 Nissan Platinum Rogue - and had the best experience we have ever had buying a new car. Thomas Khalaf was the first person to greet us, discuss our needs, and offer a test drive. He became a friend rather than a salesperson - making us feel at ease with the process, and Sean, Bill, and Andrew kept up the goodwill with friendliness and clear procedures. Thomas followed up with a very welcome phone call.
Margaret and John Bendickson
P. S. Love the Rogue! ”

Honestly, worst service department I think I’ve ever witnessed. I called multiple times and left messages and no one called me back. They were very bad with their customer service. Made us wait 30mins to drive car into the bay when we tried to leave them our keys and they could of easily moved it. I had issues with my car they could of fixed but did not because it wasn’t the issue I had originally taken it in for and they were not super great at communicating. Do better Nissan Sherwood Park

Sherwood Nissan was awesome with dealing with their customers. I got my car within a week! Henry, who delivered the car, was so kind and friendly! He made the experience a lot more positive! Very satisfied with the service, thank you!

A great sales team. Thomas was very helpful and great at making you feel comfortable. He knows his cars and will be able to guide in making a great decision on buying from their great inventory of cars they have available!

I wanted to take a moment to recognize the outstanding service I received when I purchased my used vehicle here. Mark, Cooper and Greg did an incredible job of providing information, giving me the freedom to explore financial options - all with out being pushy or overbearing. Even after my purchase, there was an issue where a spare tire was missing. The team went out of there way to replace it for free - they could have charged me, or ignored my request but instead it was ordered and even delivered it to my home. For anyone shopping these days, you know there is an unending stream of contact that comes from different dealerships. One of the main reasons I chose to buy here was the ability of this team to be responsive not oppressive. I would recommend anyone looking for great service to come here first - you won’t regret it!

Great friendly people to deal with. Everyone was considerate and tried to make our experience very memorable. The gentleman who delivered our vehicle did it in a timely fashion with his tilting deck on his trailer that included protection from debris. We are considering buying again from this dealer and hopefully the same delivery person will be involved in the process. I would recommend all of them.

Nick is very accommodating, and gives updates on the car condition. Very respectful. Just wished that there was a loaner available because it took almost 2 weeks for the car to get repaired which is understandable. Thank you.

Gordon made buying a car fairly complex free. No pressure tactics, just
provided clarity on all aspects of the car. Explaining all the 'bells and whistles' was helpful and the transition from the old to the new car easy.

We walked in without an appointment to discuss a problem we were having with the clock on our 2020 Nissan Rogue. They took us in to look at it right away and within as hour had assessed the problem and ordered a new clock. The service I received at Sherwood Park Nissan was much better than the service I received at my local Nissan dealership.

Great service. Amazing staff. Was in for a recall and they set me up with a rental while my car was parked waiting for parts. Even got my partners vehicle detailed and we are very impressed with the quail it’s. Thank you so much for your hard work!

I recently booked an appointment for an oil change on my 2020 Rogue. The advisor I spoke with was attentive and listened to my concerns when I mentioned a noise coming from the front of the vehicle when making a turn at slow speeds. He noted this on the work sheet and when I picked it up later that day everything was repaired to my satisfaction. Well done.

This place is unbelievable. Greg and Cesar have re programmed my ECU with no hesitation where other dealers told me no they won't. They got in ASAP.

Thank you much nissan

So far so good! 14 Nissan Titan Pro4x. They did an oil change, 4x4 service and differentials fluid change. No issues so far, no leaks. Reasonable pricing. Will revert back if I have problems and update review if needed.

Just purchased a vehicle from Gary and his partner. Made it enjoyable and glad he took the time to help us out. Low pressure as well as helped in every step. I'd deal with them anytime

Great service! The service manager is easy to deal with and will go the extra mile to help you! Highly recommend them. Thanks for the great work!

Good service and they don't ask you to buy unnecessary products. I went for an oil change in express which wasn't express and waited for an hour. If you are in rush going there is not a good idea.

I contacted sherwood Nissan to trade in my 2020 Nissan kicks, sales person Peter has been emailing back to back and I was busy to go to and meet him, and finally my wife had the chance to meet and he took all our info for pre approval and said will contact us back the next day, for few days we didn't hear anything and my wife had to call back talked to the GM and he said they are still waiting for pre approval and will call us back the next day.and that was like two weeks ago but haven't heard anything from them yet. I believe since our loan is still new we couldn't do a trade in but my concern is they should contact us and let us know, specially Peter who was emailing back to back when he was trying to make the deal but when the deal got postponed or can't be done he is now silent and this is not professional behaviour. You guys should follow up on your customers anyway even if a deal will be done or no, or at least save the customer for the future, which you guys lost now because of this behaviour. We will change our vehicle in few months when we are able but not with you guys cause you really disappointed me!

The service centre told they would give me a call as soon as possible and never called and when I called they told details would be available only by 5 and that they don't know anything about the vehicle and when I go by 4 which was 10mins after I reach there it customer service lady just handed over the keys saying it was already checked

Piece of junk rogue. Paid $30,000 cash for suv and never had this many problems with a new vehicle don’t buy from here. Spend &3,000 more and buy a rav4 from Toyota

Went in with a pre approval after checking multiple dealerships and finding nothing I loved. Walked away with a nissan sentra and a great interest rate. The staff made the whole process incredibly easy, and were up front about every aspect of the contract.

Gordon did an outstanding job of assisting me make the right choice of vehicle for me and a payment structure that was within my comfort zone. He made himself available for test driving and with his extensive knowledge, was able to answer any questions I had, putting me completely at ease. It is rare indeed to find ANY sales person who puts making sure the purchase and the payments are right for you rather than their personal agenda of just making the sale. Gordon achieved that effortlessly. If you are looking for a vehicle at Nissan Sherwood Park, find Gordon to help you through the process. You won't regret it.

This Nissan dealer in Sherwood Park is Awsome, i recently purchased a vehicle from them and the service i received was Amazing, particularly i would like thank Scott and Rob for their Amazing service and experience, i will recommend to to see this guys.anyone

Poor quality parts with known issues on my Titan XD. Part failed, as many have. I was told it would be warrantied, had it towed to the shop, and after numerous calls with the shop and Nissan Canada it was decided they wouldn't warranty it. They did tow it home but in the mean time wasted a full week of my time.

Great dealership and great service from the sales and finance staff. Cooper Wilde is a great guy and salesmen with lots of knowledge. Would recommend this dealership

Great staff, from the salesman to the business manager, they are straight forward and don’t try and pump you full of BS
Very happy with our purchase of a used vehicle

Frazer is absolutely a delight to talk to! No pressure, knowledgeable, and upfront for the quality of vehicles you are purchasing or have on your narrowed down on your list!

Top shelf experience at Sherwood Nissan! From being welcomed by Peter when we first came through the door and his help in finding the right vehicle for us, to Freddy working some of his magic on the numbers, to Andrew in finance who got us a great rate I couldn't have imagined a better experience purchasing a vehicle elsewhere. No pressure, answered all the questions we had and made us feel comfortable throughout the entire sales process. Would purchase here again and not hesitate to recommend Sherwood Nissan to others!

Matt Kitchen was very patient and honest with me despite me being annoying and indecisive while car shopping, he wasent pushy and didnt give me some stupid reason not to go to other dealerships to test drive other cars after test driving their vehicles. Given the situation of narrow time I had, they still delivered earlier then I had expected. Granted Matt wasent in the automotive sales industry for a long time and I possibly fell asleep, he was more then helpful, honest and understanding for my needs not trying to upsell me and even showed me a vehicle that was cheaper to save me money. If you are going to buy here, Matt Kitchen is your guy! 10/10
-Daniel

Derrick was amazing. Goes the extra mile in making sure I was taken care of. Stayed late and even ran my truck through the car wash. This “human touch” doesn’t go unrecognized

From the moment we walked in, multiple
visits, to leaving the lot with our new vehicle -we were treated with respect and courtesy. All of our many questions were answered and I felt the staff from the front end to the mechanical were very courteous and patient. MATT K was very helpful, accomodating and knowledgeable. I can see why this dealership consistently wins awards.

When one Northern dealership didn't value our business or time I pulled out the good old Yellow pages and called Sherwood Nissan (at 7PM) and explained our complex situation and that we live nearly 6 hours away. They got to work right away. Everyone worked very hard to get us into our 2017 Murano. I felt our business was valued and went above and beyond customer satisfaction when they drove nearly 6 hours to bring us our new SUV! THANK YOU SOOOO MUCH ANGELA! I will most definitely recommend and refer people to Sherwood Nissan.
The ONLY issue I have is minor, when you are scheduled in for oil changes don't expect to be in and out in a hurry. It averages about an hour and a half each time I'm there. BUT the workmanship done right - the first time.

TJ was an absolute gem to work with in regards to our purchase of our brand new Nissan Qashqai. He was very understanding of our budget and ensured that himself and his team made every effort to work with us to achieve the monthly payment we were looking for.
Upon closing of the deal and receipt of the vehicle, TJ ensured that we knew exactly everything there was to know about setting up and maintaining the Qashqai before driving off the lot. Thank you TJ, you made our experience stress free and we look forward to working with you in the future! Great job pal!
Terry & Diana

After being a Toyota customer for the past 36 years, I decided to try out Nissan. The experience with Sherwood Nissan has been extremely positive. I picked up my brand new Qashqai from sales consultant TJ yesterday. TJ is the most professional sales consultant I have ever met, who really took the time to understand my needs and wants in a new vehicle. He also worked diligently with the sales manager in looking for the sweet spot where I can get the model that I want at the price that I am most comfortable with.

Sam, Bill, Cheryl and the entire staff at Sherwood Nissan were great for my 4th new vehicle purchase at this dealership. They went above and beyond to ensure that they met my tight delivery timeline and to ensure that I was 100% satisfied. Thanks again Sherwood Nissan. I will be back again.

Excellent service. You feel comfortable in this place, they have good prices and honest people. Peter was very friendly, informative, and patient. Freddy, the manager, is extremely kind he speaks Spanish, so, I highly recommend him for any Spanish speaking person.

I bought nissan altima 2009 2.5SL, after first service in my car noise comes from the front base, then i mention in second services they reply me back no nosie find road test ok this happen continue upto 4 5 services then i show the mechanic after he finished my car services then they change speaker,
but still noise comes i go there for service almost 6 to 7 times in 1 year they arenot able to fix it

really its bad experience for me & i really disspointed.in future i never recommend anybody to buy from this location worst service

Vince was great to work with. Incredibly patient and really listened to what I was looking for. At no point did I feel pressured or rushed to make any decisions. Thank you!

I just bought a 2018 Nissan from this dealership. Let me tell you - what a phenomenal experience. TJ approached me once I arrived in the dealership not really knowing which suv would be right for me. He entertained me while I sat in each and figured which one I would be most confortable in. He was easy to talk to, knowledgeable about the product and helpful throughout the entire process. When my husband and I sat in the one I ended up buying and noted how we really liked it he offered a test drive right away. He came along and made sure to show me some pretty cool features. Illya did the financing close on the evening I picked it up. Much like TJ, super easy to talk to, entertaining and made the process seamless. These two have both been with the dealership for a while - it shows! Everything was as expected at delivery. What a great experience. Thanks for the laughs, thoughtfullness and all around great experience TJ and Illya! I can’t say enough about them! If anyone is thinking about a Nissan - go see these guys - you won’t regret it and will likely walk out with a new car that you won’t be disappointed with! Thank you Sherwood Nissan, TJ and Illya - you guys rock! - Jen

I really liked the customer service, in particular Peter and Freddy were really friendly and helpful, this is my second car from this place and definitely not my last

Just bought an 18 Rogue from Daniel. Service was top notch. Daniel was very knowledgeable, upfront and friendly. Kind of service you should get anywhere but just doesn't seem to happen in Alberta. I would definitely recommend to any of my friends and family.

The actual service done is usually more than acceptable but it never that I have issues on pickup. This time not only were the doors left unlocked but one od the doors was left slightly ajar draining the battery requiring a boost just to leave the lot

Blew the engine in my truck had it towed to the dealership, was unable to go into the shop myself so my wife whent, they talked her into an entire engine replacement for about $10,000 she listened to the dealership and now I have a truck that runs worse than when the engine blew I don't feel safe driving it let alone putting anyone in my family in it. Not to mention I had to take it back to the dealership ones a week for 2 solid months until they said there was nothing they could find wrong with it and now I'm stuck with a $10,000 bill and a barley functional vehicle. I drive a Nissan Titan that now shakes rattles makes all sorts of weird noises.that they tell me is normal like the really loud clicking noises the heater makes that I have never herd in another vehicle in my entire life and I worked as a detailer for a collision company so I have seen a lot. Basically this place is shady as all hell and I would suggest going to anywhere else but this place that just screw you over.