Shoppers Drug Mart

This is the second time. I've booked a vaccine shot over the phone, only to get there and the pharmacy staff to tell me they don't have a booking for me. My husband also booked an appointment for himself for the flu and covid vaccine and all they had him down for was the flu shot.

The staff then proceeded to tell us they don't take vaccine bookings over the phone.

Glad I moved my prescription from here years ago, and will NEVER book for another vaccine appointment with this location ever again. It's a shame because they are so close

Not too happy with the security guard working Friday Night on the 13th of October. I was in the middle terminal self checkout and after it even said "Thank you for your purchase" outloud and I was walking to the door, I was told my thing didn't go through. That was on the left terminal to which I didn't use. I mentioned to the security guard I was in the middle and he said "No, show me your receipt, " in a rude way. He clearly wasn't paying attention to the situation, or even listening as I had to show him my receipt. I told him twice I was in the middle as he kept arguing. Don't think I'll be shopping here ever again!

This is my favorite Shoppers location near me. Danny at the front has always been very helpful and accommodating to ensure I get excellent customer service with a smile on his face. The pharmacy is usually busy, but it seems like they changed ownership (Tay) and have been great so far!

I wish I got her name but I’ve been in that location twice now and the woman about 30 or so, brown hair, pulled back in a pony tail, wearing glasses…. Is wonderful! Friendly, personable, engaging and her service is awesome. She deserves a raise! I was just in and she asked me how I was paying, and ended up doing it for me…. Bravo Babes!

Cashiers refuse to assist you at the counter, and will out right demand you use the tills, why do you even have employees?

With management encapeable of enforcing it's employees and actually telling employees not to assist costumers at the till and only at self checkout it really puts a good meaning to why people should not be using lawblas companies,

This company does not enforce positive customer service nor does it do anything but help lazy management.

0/10 avoid this location.

I love how close it is to my place, but it doesn't have a beauty bar and the staff are very pushy and not friendly.

New female staff member is making me feel uncomfortable with her prying

I have b12 injections every month and Im changing pharmacy because of her.

She has administered it twice and twice is discouraging
Im not sure what her intentions are. Becarefull

Lady at post office is lovely. Lady who answers the phone in pharmacy, not so much. She was quite rude. You should be careful with how you answer enquiries because you might loose customers! I'm definitely not coming back after that treatment when there are other options for pharmacies.

Best place ever, the cashiers are one of the best people I have ever met in my entire life

Wednesday Feb 8,2023 came to rhe store yet at 11: 50pm they had already locked their doors. I've been coming here for the past 2 years right after my shift to pick up some essentials to last ne till the next day and for the first time couldn't. The staff could be seen making their own purchases yet the store should of been open for customers till midnight. They are paid to serve their customers till their closing hour now I'm left to pay double the price. Not impressed as I shop there 7 days a week!

ARROGANT reception in pharmacy- maybe named Horan - he was rude impatient and doesn’t know how to do direct billing for prescription drugs.

I went in for a Covid booster. The pharmacist that helped me, Ana, was amazing. Kind, friendly, calm, professional. Such great service I had to mention it! Thank You so much