Shoppers Drug Mart

Awful lady clerk working at the Canada post kiosk on Nov 28th before close.the individual customer before me tryed to ship a package and she kept comming up with barriers for example: ” thats going to cost you allot to ship” ($26.00?) & its “going to take awhile. ” (yeah it was going to ontario) Bad service.then it got to me and she said she couldn’t varify my identity. The customer behind me even stepped in stating what she was asking for wouldn’t work either gezz- I hope you get treated the same way you treat your customers.

Post office lady, doesn't know how to be respectful. Uses a really poor tone for dealing with customers.

Shout out to ABIN in the pharmacy, very helpful and polite.
The rest of the team could maybe work on their customer service. Maybe it was a long day, not sure, but a smile, some eye contact and addressing the people waiting goes a long way. Pharmacist with red hair and beard checking orders, maybe time for a switch up if you're not enjoying it.
Just because someone encounters a bad day for whatever reason, it does not permit you to take it moving forward on the next customer.

I was a long term customer until today. This pharmacy has gotten progressively worse to the point that I decided to change pharmacies. Save yourself the frustration and shop elsewhere (especially for prescriptions).

Pharmacy staff are not very good. Security always racially profiles me and follows me around. New hours are horrible. We need more things open later not another business closing early.

Worst pharmacy ever, went to pick my 4yr old sons medicine after 24 hrs, they didnt even scanned the requisition which was manually sealed in the day before, and they came up with we dont have syrup can he have powder! The lady works there has no idea asked about why did they sealed the requisition if you dont have the medicine, came with the response "we have lots of medicine so its hard to say right away" is she a pharmacist or running grocery store! No kindness in their voice, seems like they r busy so lost their compassion, please avoid this pharmacy

Excellent Customer Service.
Employees are knowledgeable
Friendly.
Always watching
As I personally mail off my Customers there Scentsy.

Zero stars. You don't deserve an explanation. I will never see you again. Useless pharmacy.

The pharmacy staff are RUDE, SLOW and can’t follow simple instructions! I’d move to a new pharmacy if I could!

It’s been amazing shopping journey with the help of Nafees and I would consider this to be one of my favourite place to shop at.

Called the pharmacy quite late tonight and the pharmacist was very pleasant. He answered all of my questions and explained everything to me with patience and great knowledge. Thank you for the great care you give!

What a good experience I had with associate Nafees, She has been wonderful throughout my shopping experience. Would love to shop in their again.

I’ve gotten so much help by your associate Nafees in her work ethic when I had recently visited this location. I was lost in the makeup section and was unsure where to find a particular beauty item but she has been very helpful in assisting me and making sure I found what I was looking for. She was very kind and willing to go above and beyond for a customer which I really admire. Definitely will come back again:)

I would like to commend Baljeet for the excellent customer service.
She went above and beyond to ensure I get the best fragrance which I wanted to gift a friend. She provided me with different options for my budget. Thank you Baljeet. I will definitely come back.

Just want to give a shout out to Jill for helping my son today. It is indeed above and beyond customer service. Thank you again Jill.

My name is Allison and I am so happy I met Baljeet. She is phenomenol as a woman and an employee. She is so comfortable to speak with and always greets me when I enter the store. Her knowledge in the beauty department is unmatched. She was the only person to inquire about my PC Optimum points balance as I was trying to purchase a perfume and was trying to save on cost. She thoroughly went through multiple scents and we tried to get the sweetest one on the shelves. I originally wanted a sale perfume but she told me I should treat myself and I deserved something longterm because I have the points. I am obsessed with the Sarah Jessica Parker (NYC) so i wanted to get as close to that scent as possible. We went through several and then we agreed on the Opium by Yves Saint Laurent. CONSIDERING I DIDNT REALIZE I HAD OVER $300 IN CASH REDEMPTION SHE OPENED MY EYES TO USING MY POINTS AND GETTING SOMTHING OF QUALITY. I love her attitude and this upsell was amazing and she dedicated the time. No other beauty advisor has ever done that with me. She needs to be recognized for her customer service and client care. I wanted to make sure you reassure her she's one of the best and truly made my day. She's such an asset in the beauty department. Don't lose her she's great! She really knows her fragrances and educated me as well.

Friendly staff, excellent service, and they remember regular customers, considering how many people they see a day, only pharmacy and store I have been treated respectfully every single visit, I am a daily customer, for 4 months now and I have zero complaints, the fragrance counter could be a little more sharing with the free samples or tester bottles, how can you be expected to purchase colonge or perfume for over100 dollars without smelling it first

Went to post office in this location for a bubble mailer and pack of stamps the lady said she can't sell me stamps only the bubbler. I find it extremely strange that a post office would refuse to sell stamps

Make sure you get the correct change back from the cashier. I realized after I left the store that I was short $15 exactly after paying for my item. When I returned within half hour the cashier said he gave me my correct change. Problem is he brought it up as soon as he saw me approaching the till. Untrustworthy