Broke down 5 hours from home on a Friday, S&M recommended by a guy i knew locally and endorsed by tow truck driver to boot. Got my truck back a few days later, no surprises, work scope wise and invoice wise. No extras, no grief, Just plain impressed.
Absolutely hands down the best service we have had! The staff were friendly, extremely accommodating, and knowledgeable! Would Highly recommend S&M Diesel!
Great service and friendly staff. Work on my truck was done on time and on budget! Very professional and skilled staff, I will be using them for all my service work from now on.
Excellent service as always. Was beyond pleased when they rebuilt my transmission for me. Went in to have exhaust work done and the tech found front end issues and was able to get it fixed the same day. They went above and beyond to get me back in the road the same day. Thanks again!
These gentlemen made the right choice by choosing not to drive home intoxicated. The driver service they used parked their truck in a charging spot, due to it being an inexperienced driver of large vehicles. The responsibility these guys showed is something that too many people do not respect, but as someone who has lost loved ones to drunk drivers, and been hit by a drunk driver myself, I fully stand by there choice. I will be sending business their way to support them and assist in paying any ticket they may have received. As for all who have given them bad reviews over a parking spot. How can you be conceited to the point of being so petty? I hope you think about just how much more important you charging your car is compared to an individuals life before you are so quick to judge.
Anyone rating this shop one star for parking out of the way and not driving drunk is inconsiderate of them as well as anyone else on the road. They made a smart choice of not putting anyone at risk of an accident. Also, they did not even park the truck. It was the company they used who parked it.
I can personally share multiple experiences at S&M diesel and would highly recommend them during after every one of my encounters, they do great work and take pride in what they do. Hands down one of the best shops in Red Deer, Alberta for diesel work, modification, etc.
Shalina goes above and beyond for her customers. 10/10. Always a satisfied customer leaving their shop.
If you look all the bad reviews are from the same day that someone flamed them on the internet, for a valet to park it there because it's to big dont let that stop you from getting your truck worked on here.
Shalina &Henrik were customers of mine. They are simply amazing at what they do. Beyond knowledgeable, friendly and easy to work with. If you want the work done correctly the first time.then I would def recommend going down to their new shop is gas alley. Top notch
Shalina and Hendrick run a good shop have had two truck done threw them and never a problem and always honest with what needs to be done. They go the extra distance to make sure you are happy with your vehicle when you leave.
Ok. I changed my review status. After reading the back story, the truck was parked by a ride share service after the owner had too many to drive home. Props for not driving drunk, but whomever chose that spot to park, might wanna reconsider next time. Bad optics.
These guys are great, knowledgeable, and work hard for us customers. Always polite and friendly and even offered me a burger from their world famous Berta beef cook off. It was delicious. I also reported every single one of the 1 star idiot reviews. Have a nice day
Doing this to counter the 1 star reviews of from snowflakes lol. The company employees got drunk and hired someone to drive them and there truck back. That driver did not feel comfortable parking around a bunch of other cars so he/she parked it in front of charging stations. Better them parking there than driving drunk and parking themselves. Think about what is more important! Charging stations or them driving drunk and possibly wrecking and killing someone. I say they made the right choice.
I've sent plenty of my customers to S&M for diesel work and parts. They have always been knowledgeable and happy to help. Always been great to deal with. I always recommend them and will continue to do so in the future