Went to the showroom, chose some quartz & set an appointment to have measurements completed, for a final estimate. Scheduled work around this appointment only to have no one ever show up, despite several calls during the day, & promises of various times the installer would come. When he still failed to show the girl from the show room finally admitted she had apparently not been there the day before, so I had not been put on the schedule, despite my appointment having been made 1 week prior. Perhaps I dodged a bullet as I see other reviews on here of having to follow up to get the work done. Thankfully, plenty of other places in the City to choose from! Definitely do NOT recommend.
Very happy with my new countertops and backsplash guys did an amazing job. High quality and great price. Will use them for other project and highly reccomend. Just call and ask for Ali.
Great service when we walked into the store to pick out some quartz for a bathroom vanity. Communication and service after this initial visit were poor. We had to call them to find out when they were coming to template and install. They rushed the installation and did a very poor job. We contacted them and explained the issues. There was excess glue around the edge of the sink and no silicone at all on the edge of the sink. We didn't hear back from them. A few hours later, we contacted them again. They responded and sent someone out to fix it the next day. The silicone job along the top of the backsplash piece was poorly done. We are not overly pleased with the end result.
Owner (Ali) was very professional to deal with. Communication was clear and transparent. His crew didn't rush the job. Took there time to professionally install Quartz - kitchen countertop. Measurements were precise. He assisted with the colour and stone option. I highly recommend dealing with Ali for your countertops project. Sink sold with the countertop was good quality. I didn't have to hire various trades for the related project. He was able to arrange trades for the tasks. Keep up the great work.
I have worked with Ali and the Smartstone team since 2018 on both personal and professional projects. Excellent customer service, quality product & installation service. Highly recommend
Great family owned business Great to deal with quality workmanship, fast and friendly We went to the show room picked our tile, ordered on Wednesday and there where installed Saturday morning. Anywhere else was four to six weeks to install
Great staff who are very knowledgeable and helpful! It's hard to find companies who are honest but these guys are it! We're very honest with what I need and were looking to save me money! Highly recommend!
Just had my countertops installed, as a contractor I have bought from smart stone a few times but I guess when you do your own place it just has that extra special value to the work and craftsmanship. My wife loves it and we will definitely keep our business relationship for years to come.
We absolutely love our new countertops! Between measuring the area and installing the new countertops Ali's crew took only a bit over a week and the quality of the final product is outstanding. The stone we selected has lots of veining and we were concerned about continuity, but Ali's crew cut and installed everything with perfect alignment of the veining giving you that great sense of continuity. They are 100% recommended.
Very well committed, honest and experienced team that always try to provide excellent services by using always good quality material at a very reasonable price. I am fully satisfied by their service and highly recommend their professional services to whom who are looking for excellent services with good quality material at a very reasonable price in the market.
Carol and i had our counters replaced with quartz and under the counter sinks last weekend, look fantastic! From the start of picking the product to installation they all were all very courteous and professional. 100% satisfaction, thanks again guys!
Ali and his team at Smartstone Granite, Marble & Quartz installed Quartz counter tops in our kitchen and bathrooms. Ali gave great suggestions from the start and guided us to choosing the right product and style. From start to finish the communication was excellent and response back time was prompt. The final install work was professionally done and looked amazing. Every member of the team was professional and respectful in person and on the phone. We are extremely happy with the results. Highly recommend Smartstone and team for anyone needing coutertop work.
Amazing family business with high quality service and work. Beyond happy with my experience from start to finish with Hamza and Ali at Smartstone. I loved their selection of stone. Plenty of options to fit any budget. They were able to meet my deadline and have a seamless install. I'm obsessed with my new countertops and would highly recommend!
Smartstone Granite Marble & Quartz are very professional, trustworthy and easy to deal with. They exceeded my expectation and I am very pleased with their work and service and the quality of the work performed. Very clean and careful. They treated my home as their own home. I am definitely recommend them and I will use them again when needed. Thank you Ali and your team and wish you all further success and continue the excellent work.
Excellent service, great price. Ali and his team - from the measurement tech to the installers, were super easy to work with and did a great job. My kitchen looks awesome! Thanks SmartStone.
Had a really good experience with Smart Stone. Jay helped us find the right stone and guided us through the process as this was our first home renovation. Ali and his crew did a great job with the installation. We love our new kitchen!
My husband and I measure a company's worth by the level of "after care". How may of us have experienced the "Ghost Contractor" after the bill has been paid? I read all the other reviews and agree 100%. Superior service. The lads came back back twice to make a small adjustment that was a big deal to us. That's a very important and rare thing these days. Thanks to Ali and the whole team. Office Manager & Installer. I didn't meet everyone, unfortunately. The final result is a beautiful quartz kitchen created by outstanding business men. Reg & Kim
Absolutely enjoyed my experience with Smartstone and its members. Going into this I was completely lost in what I wanted and how I wanted my kitchen to look. The friendly staff kindly and professionally guided me in the right direction while staying in a budget I was comfortable with. Me and my family are truly amazed in how our kitchen turned out! Totally gave it a rich yet modern look. Just wanted to thank all of the staff at Smartstone and specially Ali for the help! I would highly recommend Smartstone to anyone.
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