Very satisfied with the product and service received from Sofaland-Trinity Hills. Gordon was very patient and helpful in the sales process. The delivery was on time and I received ample notification of arrival time. Jeff explained the cleaning kit and how to use it as well as any potential service requests needed in the future. The store has a great selection of product and custom designs. Overall a great experience.
Joseph was extremely helpful. Was able to help us with exactly what we needed. Prices were very competitive. Highly recommend going to see Joseph if you need some new furniture.
I was greeted by a young lady, named Winni, she was amazing. I am not the easiest to deal with, indecisive in a little bit picky. But her professionalism and how she approach dealing with me was amazing. Constantly making sure that the product was in stock in the colour I wanted and she literally did this for about 2 1/2 hours. I ended up landing on two couches and spending over $6000. So if you’re looking for a couch, sofa chair, whatever you need, go see Winnie.
Lovely experience! Anastasia was so great to work with - she is VERY patient and knowledgable - I purchased a large rug as well as a very large custom sectional. I would highly recommend a visit to the Na'a common sw location - extremely professional and high quality, well priced items. And as mentioned, Anastasia is fantastic.
We didn't know what to expect when we walked into Sofa Land, but we are sure glad we did! The name doesn't do justice to the elegance and quality of their products. The showroom is huge, and full of beautiful furniture and decor. We ordered a custom built sectional from Burnaby, BC. We were told it would take 10-12 weeks, it was delivered in 8. Gordon was our salesperson. He was friendly, jovial, so very helpful and not at all pushy or hovering like at most furniture stores. Everyone that works there was pleasant, professional and extremely helpful - including the warehouse coordinator and the delivery crew. We are in love with our custom sectional, and the decor we purchased there as well. We'll be back, and have recommended this store to everyone we know looking for a beautiful piece to complete their home. Thank you, guys!
Went to the SW location on the recommendation of a friend and was not disappointed. I already knew the sofa model I wanted from looking online, but they have a huge selection of beautiful sofas, coffee tables and other decor, plus many fabric choices for custom orders. Was helped by Anastasiia who was fabulous! She was extremely welcoming and helpful, and she knows their products. An all around great experience, and I would without hesitation recommend both Anastasiia and Sofa Land.
Great new showroom with plenty of stock to choose from. This store had way more furniture that appealed to us and looked solidly built. Gordon was a pleasure to work with.
Great Selection and great looking products. Somedays you need a specialty store to get what you want. Gordon, helped us out will all our questions and was able to get us what we wanted.
Staff are welcoming and very friendly, as well very helpful when picking out our couch! My husband and I were able to find a great sectional for our basement. Good selection to choose from as well. Many naps will be taken on this new sectional!
We had wonderful service from Gordon who helped us find what we were looking for. We are looking forward to the delivery in 2022. The store is new and airy and no pressure here.
My wife and I would like to thank Gordon for exceptional customer service. He helped us to choose our second sectional from Sofa Land (first at their new location). No pressure, highly educated and personable rep to deal with. Thanks Gordon and Sofa Land Trinity Hills!
Came in and no one helped me walked around for 20 mins. They said its their grand opening but already have reviews before today.unhappy due to no service will be going some where else.
I moved from Ontario to Alberta and needed furniture for my new home. I went to Sofaland in Trinity Hills on a friend's suggestion and boy was it the right decision! Ann greeted me warmly and made me feel at home immediately. She listened to what I wanted and then showed me around the store, pointing out items that matched what I described. I was so happy with what I found, I cancelled an order from another major furniture retailer so I could give my business to Ann and Sofaland! If you're looking for beautiful furniture and attentive service, I highly recommend you go to Sofaland in Trinity Hills and ask for Ann. You won't regret it!
Winnie and the rest of the sofa land team were friendly and dedicated to helping me find the right furniture that suited my needs. I would recommend sofa land to anyone looking for quality well priced furniture with exceptional service.
We have been looking for new living room furniture for some time and dropped in to the new Sofa Land store in Trinity Hills last week. The furniture is excellent quality and with Hilary's attentive assistance we were able to find exactly what we have been looking for.
We had great service from Gordon who helped us find exactly what we were looking for. We are excitedly anticipating delivery. The store is beautiful and the staff were excellent.