12 November 2023 10:13
Excellent customer service Ann is the best customer service representative I have dealt with in a long time a great experience and a great asset to your company, setting up new account with Sponsor energy.
The best rate for power I have found alberta owned, a company that cares about there neighbour's and building a positive future for all I anticipate a mutually beneficial and budget friendly relationship with Sponsor Energy going forward together as we should supporting each other and building a better future together for all. We need to take back the power and control of our provinces why support the big corporations who do not care about our future or the reality of keeping our provinces and resources affordable for all
Warm Regards
07 November 2023 23:15
Don't send monthly bills, will not let anyone, have access to my account for preauthorized withdrawels
15 October 2023 18:20
New resident of Alberta from BC and setting up electricity supply was painfully and totally diffetent.
Fortunstely, I spoke to Moy and she made it easy for me as she explained to me my term options and alked me through the process.

Thanks, Moy!
06 August 2023 3:03
Great company, fantastic communication and get to the bottom of any problems you may have. They worked diligently after hours and kept open communication to help with a matter. Highly recommend anyone to this company.
18 July 2023 6:39
Found the staff to very helpful and polite. MAde the transition from our previous carrier to them seamless.
18 June 2023 6:32
I don't know how they keep their prices so low and I am able to keep my utilities on. I pay a small small rate on a weekly basis and it's amazing. It's actually an amount I am able to come up with on a weekly basis! Rather then a ridiculous amount monthly this weekly rate adds up to a lower then any monthly rate I have ever had. As a single mom, If it wasn't for Sponsor Energy I honestly don't know how I would have afforded my energy and gas bill in todays economy. Thank you so much Sponsor energy for helping me and my girls keep our electricity and gas on.
12 June 2023 23:51
Nice to have a choice for my electric needs, prices are good and very easy to set up service
04 June 2023 19:45
We had our previous company move out of Canada, looking at all the options we found sponsor to be the best. Everything was seemless to move over, wish I did it sooner.
31 May 2023 9:06
WARNING! DO NOT USE THIS COMPANY! They will overcharge you on both your utility rates and on the quantity consumed.
02 May 2023 2:15
Very affordable prices within the market, they are very helpful in terms of information and Customer service.
25 April 2023 10:44
"I recently had the pleasure of interacting with Sponsor Energy's customer service team and was thoroughly impressed with the level of service I received. From the very beginning, the representatives were friendly, knowledgeable, and attentive to my needs. They went above and beyond to help me resolve my issue and ensured that I was satisfied with the outcome.

What stood out to me the most was how patient and understanding the representatives were throughout the process. They took the time to listen to my concerns, asked thoughtful questions, and provided clear explanations of the options available to me. Even when there were some technical difficulties, the team worked tirelessly to find a solution and kept me informed every step of the way.

Overall, I was extremely impressed with Sponsor Energy's customer service and would highly recommend this company to anyone looking for a reliable and responsive energy provider. Thank you, Sponsor Energy, for your exceptional service! "
12 April 2023 20:50
I needed power for my new business and Sponsor Energy came through for me! Thank you so much Dan, Carolyn and Amy for all your assistance! Every time I would contact them with questions, I would get quick responses. I'm extremely happy with my rate and all your expertise and kindness. I look forward to continue using your services for many more years to come. Keep up the great work!
12 April 2023 17:33
"I switched to Sponsor Energy recently and I have been incredibly satisfied with their competitive prices for electricity. Compared to other providers I have used in the past, their rates are much lower and more affordable, which has made a noticeable difference in my monthly bills.

What I appreciate about Sponsor Energy is that their pricing is transparent and easy to understand. I was able to easily compare their rates with other providers in my area and found that they offered the best value for my needs. Plus, they offer a range of flexible plans that can be customized to fit my lifestyle, which gives me even more control over my energy costs.

Overall, I am very impressed with Sponsor Energy's competitive pricing and would definitely recommend them to anyone looking for an affordable and reliable electricity provider. Their rates are among the best in the market and their commitment to customer satisfaction is evident in every interaction I've had with them. Thank you, Sponsor Energy, for providing such great value! "
01 April 2023 3:15
From my very first interaction with your customer service team, I have been met with nothing but professionalism and a willingness to help. Whether I had a question about my bill or needed assistance with setting up my account, your representatives have always been knowledgeable, friendly, and efficient.

In addition to your outstanding customer service, I have been thrilled with the affordability of your energy services. It is refreshing to find a company that prioritizes providing cost-effective solutions without sacrificing quality or reliability.

Overall, I am incredibly grateful for the excellent service that your company provides.
13 January 2023 16:11
Love dealing with this friendly, competitive group! They have friendly service and competitive pricing, and the fact they support local charities like Calgary Search and Rescue Association and the Calgary Food Bank goes a long way to making me feel comfortable on where I am putting my money. If you are on the fence for a service provider I would strongly recommend Sponsor!
06 June 2020 3:28
It was literally one form and I started saving. It feels good to be supporting the Alberta Childrens' Hospital at the same time I'm using my electric space heater.
12 July 2019 12:38
Signed up for power, no communication, no response to Facebook messages I sent. No clue what is going on.
10 July 2019 17:22
Terrible customer service. I have been calling for weeks with no response and I even leave a message. My bills are twice that of the previous year and want an explanation. Very, very frustrated.
22 June 2019 15:20
Terrible experience. They are impossible to get in touch with when you have an issue. Their phone line goes to voicemail during all hours, business or not, and it takes 3+ days to ever hear back from anyone. Email is exactly the same.

Would not recommend to anyone despite their charitable contribution component. Donate to a charity of your choice separately and choose and experienced energy retailer that actually provides customer service and more energy options.
18 June 2019 23:45
Worst experience ever. Impossible to get ahold of, never answer calls or emails and have a toll free number that is out of service. No explanation of odd billing, poor excuse of a company. I would never recommend anyone to use them.

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