St. Albert Dodge

I just purchased my second Jeep from this dealership.
I upgraded from a Jeep Cherokee to a Jeep Grand Cherokee. I dealt with TJ and Shane. Both were really great and made the purchase very easy for me! Everything was thoroughly explained.
The whole experience was super simple for me. I love my new Jeep and would definitely recommend anyone who is looking for a new or used vehicle to go here!

Jason did a great job on the sales end. Timely communication and delivered on all his promises. I also had a great experience with the service and parts side. Would definitely Recommend!

"I highly recommend Jayson to any customer looking to buy a car. He is the best salesperson I've ever known, and he works at St Albert Dodge. "

Been dealing with St Albert Dodge and specifically Jason Fredericks for well over 4-5 years now.

Always a quick and painless process.

I've dealt with many stores in the past and many sales individuals. Jason at st Albert dodge blows them out the water.

And when it comes to pricing, I'd have to battle with other dealerships for days to get the prices St Albert gives me in 20 minutes.

I no longer need shop around, I know I'm in good hands

11/10

Our experience with St. Albert dodge started out great. Chad was amazing he showed us a few grand cherokees we were interested in trying. He then showed us 4 wranglers. He was very accommodating to our needs and what we wanted. We told him that we were going to look at a few more vehicles at other locations. When we got to one location we were told that St. Albert dodge was very pushy on their sales we told that salesman that we have not experienced that with Chad. We left that dealer and went back to st Albert dodge. Chad was busy so in walks Clint this is when our experience changed. Clint was pushy and we felt like we were being pressured into this sale. We agreed to purchase the 2024 wrangler. We then were put in an office with Ciprian. He went through things we were approved for at an extra cost to us. We initially didn’t want any of the EXTRA COST STUFF as this vehicle was already at a very high cost to us. Ciprian looked at us like we were stupid for not wanting all this then say “ I am not doing this for me I am doing this for you” pretty sure he gets a commission on the stuff he sells to us. So you can say we were we were not impressed with him. We agreed on the extended warranty at an extra cost of over $3000 on top of the price of the wrangler. About 2 weeks later we had the Jeep booked in to get the things that were promised to us I noticed that floor mats were not included in this work but Clint said he would throw those in with the purchase. I called them and explained to the receptionist and she said a sales man would call me. I never did get that call so when we got the call our vehicle was ready we went to pick it up I again told the receptionist about the floor mats she told me that Clint was told about this so I said I would like to talk to him about this. Some one went to tell Clint we were here to talk to him Clint was busy at the time so my son and I waited. During this time Clint made eye contact with my son and I a few times. When Clint was finished with the customer he came out walked past us then came back and walked past us again made eye contact with me walked into his office sat down and started talking with co workers. My son and I waited and it became clear he didn’t want to talk to us. So we purchased the floor mats that Clint said he would throw in and left. I texted Chad who no longer works there and told him the situation and I wanted to wish him well at his new position at another dealership he offered to buy the floor mats for us with his own money and was very apologetic about our experience at st albert dodge. It’s a shame that it started out great with Chad my wife and I really liked him then went down hill after he was out on this deal. Chad is a prime example of how a salesman should be. My wife and I never once felt pressured with him. UPDATE! I talked to Jay who is a sales manager who was amazing to deal with, he apologized for the situation with the floor mats and we were able to get it all sorted out. I am very happy with how Jay approached the situation at hand.

I have been to St. Albert dodge many times over the years, for routine service, purchasing parts, repairs and recalls. Usually it is a pretty good experience with no issues. I brought my truck in for a recall, and when a part broke during the repair, I was provided a loaner truck free of charge for a week while the part was being shipped in, that was very convenient, and overall a very positive experience.

I did have one bad experience with them that left a very bad taste in my mouth. In summer 2022 my transmission went out of ratio after a different shop made a mistake doing a service on it. I brought it to this dealership, they confirmed the issue and the tech proceeded to tell me that I should ONLY use them for transmission and driveline issues as they are the ONLY ones who really know what they're doing with the ZF transmissions. Not a huge deal, I'm sure they are quite competent, and after trusting a different shop and having poor results, I could see the value in that. HOWEVER, when it came time to talk price I was absolutely shocked.
If I recall correctly they quoted me $8000 for the unit with the transmission core charge taken off, and all in $10,000-$12,000 for a transmission, fluid, re-learn and labor. This was a bit steep, so I started shopping around a bit. I got several quotes from various different transmission and driveline shops around the city and the prices varied. One shop quoted me $4000 for a custom rebuild, another shop quoted me $7000 for a new unit and install, and the shop I ended up going to charged me $6000 +/- for a brand new stock transmission with fluid and install.

Moving forward I will only be getting manufacturer recalls done by this dealership. Everyone has got to make money whether it is through parts markups, labor & supplies etc, but that markup on the part is a bit much in my opinion.

Great service from Chad. Anything that you need he is always there to help above and beyond. Thank you Chad:)

Trash company. They won’t lend you a service truck if your truck needs warranty repair and even attempt to charge you for a rental. They’ll make faulty promises when you come in to purchase, just to secure the deal. They will put you off for weeks when something goes wrong with your BRAND NEW vehicle and make it completely awkward to request your vehicle gets repaired. It’s ironic that they go by DODGE because that’s all they’ll do with you when you need help. We had a great salesman who took care of us on our initial purchase but he quit very shortly after our trade up because he felt like he was selling his soul. BUYER BEWARE. This is your heads up. Avoid the stealership. Live below your means and you won’t have to deal with these rude and ignorant people. Lessons learnt.

Sheldon Cardinal seen Chad Davis
He went about and beyond customer service. My daughter has always purchased her vehicle from him. Truly cares about your needs and concerns. Would totally recommend him for your vehicle needs

3rd tire to go on our truck. All with broken belts. First one went at 9000k, last one at 37k. Dealership said we had a punctures and wouldn't honor any warranty. We went else where for a second opion as it was obvious from the appearance the belts had broke. Fountain Tire showed us where the belts had broken on all 3 tires. For the price of a truck, it should have better quality tires than these low end Goodyear tires.

Thank you to Hubert and Sarah, we had the #1 team service our needs. Actually listened to our needs and wants and blew everything out of the water. Thank you to the dealership as well for taking the time to help us with our unique needs. Everyone so happy to help and listen. They didn't try to put us in anything over our heads and didn't push for the sale. We were able to make our decision and happily came out better then what we expected. Thanks to everyone at St Albert Dodge for the kind friendly happy faces that is to be expected.

What a wonderful experience.my car wouldn't have made it through the winter.but once I got in contact with Kas. T and Evan. N I was confident I would be getting into a new ride. Kas was very down to earth and easy to talk with about my needs and wants.and Evan gave me some advice moving forward in life.together they got me into a 2015 chrysler 200s and I couldn't be happier.thanks buddy I'm actually looking forward to driving this winter.
Love the color and the get up and go of this ride. Def an upgrade!

Just wanna say thanks to Sara for her hard work on getting me a fully loaded Nissan Murano. With what she had to do to get it. I will definitely come back after it's paid and I'll try and send people there to get something as well. It was a great day today and again Thanks Sara for the help

Oh My Gosh!
I don't even know where to start!

I had gone to 3 or 4 other dealerships before I went to st.albert dodge and the difference in experience was amazing! Mazin rocks! As soon as we got there he come forward to us and asked the basic questions! We told him what we (I) was looking for and in seconds he showed me a car I fell in love with! And we went to his office and joked and laughed and had a great conversation! No pressure to buy! They were even ok with me going to yet another dealership, well I didn't even make it to the other dealership because I was calling to tell them i made my mind up!

We came to a price that was agreeable! Then they went to work to get me the deal!

Fast forward to the next day! They called me to let me know what they figured out!
With in an hour they were at my house to get me (in westlock) and take me to the dealership to sign papers! Mazin was even able to get me a loaner tell mine is ready! 10/10 would recommend! If I could give more 5 stars I would!

My wife and I purchased a vehicle for the first time from another province as we live in BC.
St. Albert Dodge was an absolute pleasure to deal with and ended up finding us our exact vehicle we were looking for. Couldn’t be any happier. The finance office was very informative and transparent. Brad the GM is a great guy and bends over backwards to keep you happy and feeling good about your experience. Definitely recommend and will continue doing business withy them for years to come.

WORST DEALERSHIP. DO NOT got there! They make false promises, and don't properly do the paperwork to ensure that your vehicle is able to be driven legally. Can you imagine paying thousands of dollars, driving off the lot and realizing that the documentation was done incorrectly? When I went to get it changed, they had no urgency whatsoever, kept ignoring my calls, or telling me to call at another time!

All they care about is getting your money as quickly as possible. Do yourself a favor and GO ELSEWHERE!

Wonderful experience at St. Albert Dodge. Jay and his team made my purchase experience seamless. He found the exact model I was looking for and facilitated my trade in all without any hassle to me. Very competent dealership compared to others in the city and would highly recommend to anyone looking for a new vehicle.

I recently purchased a used Jeep from the showroom and Tommy was my Sales Consultant. He was very knowledge and fun to talk to. He answered all the queries that we had regarding the vehicle to our full satisfaction. I appreciate Tommy's concern to call me the next day of delivery to know my experience about the car. Also, would like to thank Kiatt for helping in getting a good deal.
Last but not the least a big thanks to Chad, the finance manager for a wonderful conversation:)

Legitimately the best car buying experience my wife and I have had in near ten new car purchases between us over the years. Completely transparent right from the get go, and Mazin was a fantastic salesperson to deal with. Knowledgeable, friendly, and gave us plenty of opportunity to experience and discuss our new vehicle in our own time before making the deal happen. Even the sales manager was friendly and easy going, never once making us feel pressured to buy. The first time ever I’ll say I’ll happily recommend Mazin and the dealer to anybody looking for a new vehicle, so happy to get out there with our new Jeep!

Just bought a 2017 Ram and I couldn’t be happier with my decision on buying the truck. Steve and Evan pulled through for me and were able to get me everything I wanted for a great price. Highly recommend dealing with Steve in sales and Evan in Finance.
I would definitely go back!

I recently purchased a high quality used Dodge from this dealership and the service was excellent. I live in BC, about 7 hours drive away, and did most of my business with the dealer via the internet. The service was excellent and the communication first rate. Steve, my salesman, was up front and I found very honest and helpful. We arrived to pick the RAM up on the day and were met with smile and friendly staff at every turn. The vehicle exceeded my expectations, as did the service - to the point I will consider driving back to St Albert for vehicle service and maintenance, bypassing several local dealer along the way. Great business, great staff and I am a 100% satisfied customer.

My truck was falling apart and I needed a new truck quickly. Spotted a nice used one on the website and called in. Mark ran to get my hold on the truck first and got me out the door same day with a newer, safer truck. Unreal experience.

Selection 10/10
Service 10/10
Cleanliness 10/10
Customer care 10/10

When I finally get around to actually buying a new truck, I will be coming back to st Albert dodge again!

I give this dealership a 10/10. I have bought 2 trucks from St. Albert and will keep buying trucks here. I recently bought a Ram 1500 and the experience went very well. Steve is a great salesman, I felt like I was buying a truck from a friend, he went above and beyond, assisted me in locating a truck to suit my needs and looked after any questions I had. Clint is in my opinion the best finance guy in the city, great guy and job well done. Jay was great as well, went over the details with me and explained the numbers. My buying experience at St. Albert Dodge was one of the best buying experiences I have ever had. Thank you St. Albert Dodge

Adding to this review. Glenn in the service department is great to deal with. This dealership is awesome

Jonathan Was amazing to deal with! Did everything from work until I came for a test drive! Was no hassle at all nor a headache! Will definitely be sending people his way! Traded a 2017 ram for a 2020 ram with way more options! Absolutely thrilled!

St. Albert Dodge is by far the best experience we have ever had. Everything was done within 3 hrs in house. The trade in, finance and out the door with our new truck. Shannon Stuht was professional, knowledgeable, has the drive to make the process smooth, customer as relaxed as possible. Shannon Stuht makes you feel like you home and part of the family. Thank you my friend

Looking for a new company truck for our fleet, Went into the dealership within minutes we meet Shannon who help us get the truck we needed. Shannon is focused and very professional with his approach to helping clients. We had the deal locked in within 30 min. Much better than other deals we have done! Shannon went above what was needed and made sure we were taken care of. Stack electric now has a go to dealer for our fleet here on out
Look forward to more deals in the future!

Crooks. They scammed me really bad when I walked into the dealership as a young woman, alone, from out of town.

Not only will they scam you, that’s a given, but Franchie will show you his Hell’s Angel tattoo and brag about it in a way that’s meant to scare you.

Thanks for the hardship, Not.

Also, was fined by the police multiple times because the dealership could not produce documentation. Had to go to court and explain why the car sales man put my old plates on my new vehicle. After being stopped enough times by the police, and getting multiple tickets due to their neglect, the police confiscated the plates and I could not drive the vehicle even though I was paying 3x as much as it cost per month for it. It took quite some time before I could actually drive - because this dealership could not produce the new vehicle documentation.

I recently purchased 2022 jeep wellys sports my sales man is Mr. Simons his a amazing nice and kind person i did not expect that i get approved so quick and pressure on getting and add on product. I definitely recommend mr. Simons if you guys looking for a jeep look for mr Simons he will not let you down.

We were looking for a used, not too old, not too many kilometres SUV as a second vehicle to commute to work and the fine people at St. Albert Dodge did a wonderful job in finding exactly what we were looking for. Hubert went above and beyond in being our eyes and ears as we are not from St. Albert. He not only found us our ‘new to us’ car, but he made sure everything was in perfect working order and the condition of the car was just like new. He even had the car delivered to us. The finance department also made it really easy to complete this deal. I will definitely be recommending this dealership to my family and friends

I've been dealing with Shannon and Jay for a few years now and absolutely love the service and the relation that gets built and st.albert dodge! Any inquirie over anything I have asked about, they have always gone above and beyond to make sure our questions are answered and that we leave with smiles on our faces! 5 stars and highly recommend to anybody and everybody

This is the second vehicle I’ve gotten through Simon. He is awesome and got everything done quickly and was accommodating to everything I needed

Just bought a 2021 dodge ram. Shannon was very patient and listened to everything i wanted. No pressure at anytime i would Definately recommend going to shannon.

Initial dealing was okay.
As soon as the deal was done though follow up was lacking.
No return phone call about floormat package that was in the deal. Did get it done myself with parts person, but it was not for the help of the salesperson (s).

It was a very good experience with the dodge dealership especially to my sales consultant Jonathan Doucette. His very calm and friendly. Approachable and help with everything. Power to you all. Stay safe and more sales to come. Definitely come back for my next vehicle.

I have nothing but good things to say! Today I got stuck in the snow on the road outside of their dealership. I went in to ask if they could help dig me out and they went above and beyond! A group of the guys that were working came out and helped dig my car out of the snow. They were extremely kind and determined to help me. Didn't even hesitate to help me even though I was not a customer. I am so grateful for their help! Cannot recommend this dealership enough.

Amazing service from Chad Davis! My dude helped me get out of my old lemon vehicle and completed my switch over with ease! Thank you again!

Everyone I met was so helpful, kind and supportive! They all made this experience a positive one. I won’t be going to any other dealership from now on.

Excellent customer service from Chad Dodge
He just sold me my 2021 Jeep Compass and it was quick, efficient and a great sales guy to deal with! Keep up the fantastic work. Everyone was #1. Thank you

Iv been coming to shannon and jay for 5 years now and they never dissapoint! Iv purchased 4 vehicles from them and they always go above and beyond to make sure we get everything we are looking for in a vehicle! Ill always recommend them to anyone searching for a vehicle!

Great experience at St. Albert Dodge. Terry & Shannon took great care of us when purchasing our vehicle. Super helpful, great to deal with. Overall great experience! Thank you:)

St. Albert Dodge and Ralph Joseph completely changed my opinion of vehicle dealerships. My prior experience at a dealership was very negative and I was hesitant to deal with one again. After my daughter and son-in-law shared their experience with St. Albert Dodge and Ralph, my husband and I decided to give them a try. WOW! Are we ever thankful that we did! Ralph and everyone treated us and our grandchildren who were with us with the utmost respect and explained everything clearly. Ralph got us into our PREFERRED vehicle instead of having to settle for a vehicle that wasn't meeting our needs! We are extremely grateful and thankful for Ralph and look forward to working with him and St. Albert Dodge in the future.

Hubert was so helpful! We had a bit of a complicated situation and he was able to get us what we needed and in a timely manner. The management team and finance department were also above and beyond helpful and so compassionate towards our situation with no pressure to purchase something we did not need or want. Currently during these hard times St Albert doge is also offing cash incentives that truly help and with incredibly low interest rates! If you want a dealership with no hassles and treats every client like family, then st Albert doge is the place to go! Ask for Hubert! He won't let you down

Was a great experience as was not pushed like people normally are. Steve Lam answered all questions I had and didn’t waste my time with things I didn’t care about. Steve has been in contact with me several times now after my purchase to answer and assist with feature set ups. I’ve bought several vehicles from several dealerships in the past, but this one I will return too. Thanks Steve for the great service!

Came in for a routine oil change with no prior issues. Left with a cracked oil filter housing and a $600 bill. Definitely would not recommend.

Went in to look at some used cars for a reasonable daily commuter car and my husband really wanted me to trade in my Wrangler for “something more practical” ‍️. Not only did Aaron find us the 2 cars we wanted and needed he went above and beyond to make sure our trade in value was reasonable, that we had a few extras, but most of all he went above and beyond to make our little guy feel like he was a part of the decision and an important part of the process.

The staff gave him lots to drink and more halloween candy than he could handle (with our permission of course).

Such an amazing change in atmosphere and treatment under this new management! We used to shop and get our maintenance done in sherwood at the owner’s other store in the past. But now, St Albert Dodge is our first choice!

Aaron was an amazing salesman to deal with, solidified our desire to bring our business to this dealership, and Aaron will be our go to the next go around for a jeep!

Gave me highest trade in value, compared with other dealerships that were competing for my business. Also, had a good selection of vehicles, and had a manual transmission model that I bought from them. Sales, delivery and finance staff are exceptional, and very helpful. After previous 2 dealership purchases elsewhere, I was skeptical about ever buying a pre owned vehicle from a dealership again. Luckily I took a chance! It was worth it.

Would highly recommend going here and talking to Adam or Shannon they went above and beyond for me on deciding on a vehicle and after multiple test drives they got me into the one I wanted right away very good people to deal with

Chad is a sweet baby Angel. He seriously helped my financial situation and got me in to a sick ride. Thanks for going above and beyond!

Although things didn't work out on my end, Shannon was an absolute professional and I would recommend you see him for your next ride.

I contacted Chad online in regards to a JEEP that I saw on the dealer website, he was responsive to all my questions, very efficient in setting up the transaction, seamless purchase and trade in, would recommend.

Just purchased a brand new 2022 Ram with Shannon. He was the best to deal with. Very responsive, explained everything clearly and got a great price on our trade in. We can't wait for our new truck to arrive!

This has been by far the best buying experience I have ever had. Shannon Stuht made buying the sickest truck on the market so easy and actually fun! The whole experience right thru sales and into the finance department was so streamlined. Shannon Stuht was very knowledgeable of the TRX and the rest of the Dodge lineup as well.
Thank you so much Shannon and the whole team at St. Albert Dodge for an amazing buying experience.

The dealership is very professional - clean, orderly and well staffed. They give clients an abundance of freedom to see their facilities and inventory with very little pressure to finish the relationship building by rushing to make a deal. I would particularly like to give Chad in sales a top commendation for striving to find the correct vehicle for my family’s driving needs. In my case, the relationship building to deal closing process has taken about six months, and Chad has been a very considerate and accommodating person to have working with us. We are totally satisfied with the outcome of our experiences at St. Albert Dodge Chrysler Ram Jeep and we look forward to being in their family of happy customers.

My first words regarding St Albert Dodge are simply “Outstanding professional and courteous service”
Seeking to purchase a new vehicle my first point of contact was Mark Maguire.
Communication was immediately, friendly, professional, accurate and above all honest. Absolutely no hard sell tactics.
Mark is an absolute gentleman, very knowledgeable and goes out of his way to make anything happen. Not just to make the deal but to ensure you are happy and fully understand the process.

Mark and the entire St Albert Dodge team around him make visiting a dealership a welcoming and zero stress environment.
I’ve done deals with many dealerships over the years and St Albert Dodge is leading the way in an almost new culture of how a dealership should operate.

If anyone out there wants to be treated with dignity, respect in a zero pressure positive environment. Go visit Mark and the team. You will be just as impressed as I was.

Well done indeed. I will be back to buy my next truck for sure.
Bryan Gunn

This was my second time going to St Albert Dodge and Chad was a super helpful and honest sales guy as usual! He is great, found me EXACTLY what I was looking for and I love it. He's definitely the best, I will be returning here to buy vehicles in the future

Thanks to Chad (Davis) for making buying my van a great experience. Very helpful and informative. I know who to see for my next van

Well I must say this Dealership has their act together. I have never had a more enjoyable experience than at this establishment. They are kind fair and enjoyable to deal with. Was greeted at the door with respect. No pressure sales as I knew what I wanted. My salesman Simon was wonderful and texted me when I had questions! Wonderful person to deal with! Funny to! I’m going to give this dealership a 20 out of 10 and I think other competitors need to take note at this place. Staff were all wonderful to deal with. And best part I walked out with a 2021 TRX, mind blowing vehicle.

I can honestly say that dealing with Sales Consultant, Shane Hughes and Business Manager, Mathieu Dufour, was the the most effortless and enjoyable experience in 35 years of buying vehicles. They made it so easy for my wife and me. I never once felt pressured by them as one often does when they enter a dealership; quite the opposite from the day previously when at another Edmonton area dealership we encountered the most arrogant and rude sales manager I believe I’ve witnessed.
A big Thank You to Shane and Matt for being so personable and accommodating!
I will definitely enjoy my new Ram, and for anyone considering a purchase be sure to visit St. Albert Dodge and ask for Shane!

Had a seamless experience, super smooth transition from my old vehicle to my new one, Shane Hughes our sales rep is a a very friendly, very professional individual of which I would definitely do business with again in the future.

I recently bought a vehicle from Terry Vaters and I couldn't be happier with my purchase. Terry was very knowledgeable and really bent over backwards to make sure I was happy with my purchase. I will continue to recommend him to family and friends. Thanks Terry!

Really great experienced on st albert dodge especially to Simon and Matt who help me a lot and experienced to drive my dream car. This is the best and genuinely car dealership ever especially the people working there. Good job guys.

Not related or did not previously know any of the staff at St Albert dodge, salesperson Chad was very courteous and professional in finding me and my wife exactly what we wanted at a great price without no pressure to buy, also management gave me a great trade in value on 2 units, thank you much, also Matt in finance completed everything in very timely and professional manner, thank you much, parts guys are cool, beautiful dealership and I would highly recommend this place to anyone whether you know vehicles or not, don’t know how service is yet, thanks again.
Bought a 2021 Dodge Ram and a 2021 Jeep Cherokee, 2 beautiful units

Great experience with St. Albert Dodge.
Special thanks to Sales Guy Chad D.for the passions he had with me. Anytime again.

Not many Dealerships will get a 5 *
Not in my Books. Need to go Back to family run values as the old smaller Dealerships like when phill Bolland owned it!

Fantastic service! Steve, my sales consultant, went above and beyond to find me a great deal on a used, yet pristine, vehicle (a 2015 Ford Fusion). Staff were incredibly knowledgeable and helpful. I am proud to say that they were integral in my next big step towards getting my first vehicle!

Me and my fiancé have been dealing with St. Albert Dodge for a while now and I have to say their customer service is great! My fiancé recently bought a challenger from Paul who was super helpful and got him a great deal on the vehicle. I recently was dealing with Shane Osepchuk, we came in for an oil change and I left with my dream Jeep. I have been looking for a while but could not find the right deal but Shane did his absolute best and got to where I wanted too be! I cannot thank them enough.

False advertising on the radio! I’m looking to get a new 2020 power wagon gonna trade in my 2017 diesel. Got an offer from another dealer on my diesel they came back lower then what the other dealer said. How’s that paying most for vechiles when they couldn’t even beat the other dealership manager said nothing he can do sticking firm on quote they gave. I guess they just lost a 75 000 dollar sell.to the other dealership here I come

Wow! What a difference from the “old” dealership 5+ years ago. I used to dread taking my vehicle to their (anti) service department. Now they have people like Glenn in Service (absolutely outstanding) and Andrew in Parts (the partsmeister) who actually care. Good guys. I’m a believer.

Great customer service. I know many people who have purchased a vehicle from here. Steve went above and beyond to make sure i was happy with my purchase!

Chad and Jay were great to deal with. Helped me find the perfect truck for my budget in a very timely fashion. I was in and out in no time.

St. Albert Dodge has been great to my wife and I over the last few years. We are customers for life!

100% recommend you go in and see Chad for your next vehicle. Great sales guy!

I had the same vehicle since 2008 and when I finally decided it was time to upgrade in early 2018 I was very nervous and indecisive at the beginning of this journey. Chad was my salesman and he made the experience instantly fun and exciting rather than stressful and scary.
There was no pressure and every one of my questions and concerns were addressed in detail and with honesty and transparency. I was very happy with the whole experience.
When I was in an unfortunate car accident 6 months after my purchase St. Albert dodge and Chad were my first choice when searching for a new vehicle. I had loved my original purchase so while I was sad to have to be vehicle shopping again so soon, Chad made it a fun experience yet again by helping me find the right vehicle for me, putting a funny and positive spin on the situation and checking in with me periodically after the fact to ensure I was still satisfied with my purchase.
I would highly recommend St. Albert dodge, Chad and the rest of the staff.

I'm sure the dealership as a whole is just as good as any other.however, apparently their parts manager doesn't care about the safety of people on our streets. I observed a gentleman in the St Albert Dodge company parts truck on the Anthony Henday last Friday, gently coasting back and forth between the lines, doing 85km/h in the fast lane with no one in front of him.looking through the back window it appears he was on his cell phone, as I would suspect based on seeing the silhouette.frustrated I changed lanes to pass, only to see him texting on his phone.when I called the St Albert Dodge part department to speak to a manager, I was advised that he had gone home for the day. 20 minutes or so late I received a call from said manager, who asked about the incident, which I in detail described just as above.at first he didn't seem to care all to much, that was until I mentioned I have dash cam footage that can corroborate my story, even the part where I was driving past and saw him texting.at which point his tone went from not caring to a tone you would hear from a child who got caught in a lie.he made excused that his wife had phones, and thus he was just picking up his phone.to which my rebuttal was about his texting. He said he was doing that speed due to traffic in front of him, to which again I was able to counter, I have been unable to get a hold of further management to discuss this matter.so I take it to here.enjoy your day!

If you're looking to purchases a vehicle, I highly recommend St. Albert Dodge they treat you like family, outstanding service would recommend to anyone!

What an experience! Our salesman was Chad Davis. He's a knowledgeable, well-spoken man with a great sense of humour. From our first phone conversation, I knew he was the one for us. We were straight up with one another, which led to a quick, respectful, no hassle deal. No bs, no pressure, no promises of price that suddenly changes. Just get 'er done. Matt MacLean (manager) and Chad took our truck out and got the inspection done in a matter of minutes. While we were waiting, we spoke with Steve Riley (sales - it was his first day). Adam Fayad (sales) was making the rounds, joking with staff and customers alike. When it came down to financing, we met with Clint Plante, who handled our file quickly and efficiently while chatting about family and activities. Absolutely everyone there is incredible. It's obviously a good place to work, given the relaxed, yet still professional, environment. We have bought many vehicles over the years and have never had an experience that was so positive and easy. We recommend St. Albert Dodge, and Chad Davis specifically, to all who are looking for a new or used vehicle. We'll definitely be back and will recommend them to everyone. Thanks again everyone! Darrin is so excited to pick up his 50th birthday present this afternoon!

I went here to purchase a vehicle and was greeted with a very friendly staff and were quick to help. After back and forth over the phone and getting an approval, I found out the were selling me a truck I didnt even look at. Not to mention, when they told me the monthly payments, cost of the truck, interest rate, and length of the term, the math didnt add up. The payments would have put me at 95% over top the cost of the truck itself with a down payment. My interest rate was most definitely not 95%. Long story short, the finance rep refused to tell me over the phone why there was $14,000 in the price, after the finance rate, that was unexplained and made no sense. They wanted me to pay $39,000 total on a truck listed at just under $20,000. Nobody is that stupid.very unprofessional and very disappointed in this dealership that was recommended by someone who is very respected in the industry. I will never purchase from here and for those who do, make sure you go in with more knowledge than faith in good people.

Made appointment and showed up for them to tell me no appointment was registered
Frustrated as I took a 1/2 day off to get recalls done
Never going back there again!

The service here is relatively quick and the staff very accommodating. We enjoy the knowledgeable sales staff here as well:) be sure to say hi to Matt!