We went to almost every dealership in town, and Subaru and Brad White were the most upfront, honest, and easiest to work with. My beautiful WRX came right before Christmas, as estimated. While we certainly looked around, once you go Subaru it’s tough to go anywhere else. No pressure, no games.
Had the pleasure of buying my 2024 Crosstrek through Brad White with Subaru of Lethbridge and couldn’t be happier with the service received from not only Brad but the entire dealership. After going through some delays and recalls Brad, Conner in finance and their GM Luke did everything they could to make sure I was well taken care of and informed. If you’re looking to purchase a Subaru product this is the place to go!
Absolutely fantastic experience buying my new Subaru from Brad White at Subaru of Lethbridge. From the moment I walked through the door to driving my new car off the lot I felt like I was being taken care of. Never felt pushed or pressure through the entire experience. They listen to my needs and found the perfect car for me. The mechanics helped me out with technical questions and to ensure my aftermarket wheels would fit. They took care of every detail making the experience relaxing and enjoyable. If you're in the market for a vehicle check these guys out and ask for Brad White. The guy knows his stuff!
I highly recommend Subaru of lethbridge for the best possible customer experience. Kirk and Conner were amazing. Today, we picked up our 2023 Subaru crosstrek. They had the vehicle in the showroom for us. In addition to the vehicle, we purchased an extended warranty from Conner and cross rails from the parts department. Everyone at this dealership was friendly and pleasant.
My car was serviced at Subaru of Lethbridge on August 2022, found out that 4 wheel studs/nuts were cross-threaded when I tried to rotate the tires this February, had to replace them all, I guess this is so called "high quality" service
Great service and a very helpful team, no pressure environment and very accommodating.
I was shopping from out of town and received much better service here than any of the local dealerships, well worth the 2-hour drive to pick up the vehicle.
If you're in the market to buy, go see Brad White. I've been in management in the automotive business and Brad was a pleasure to work with. Never felt for a second like he was trying to sell anything that wasn't necessary. Very pragmatic and focused on finding the right vehicle for your needs.
Brad White is personable, professional and always upbeat. If you want someone who will work hard for you to make sure you get exactly the car you want, visit him at Subaru Lethbridge.
I have bought multiple cars from this location & called recently to see what might be possible in terms of a new vehicle and received below avg service and then also was hung up on.
Sad to see that this place no longer extends the quality service that used to be offered and certainly won’t be recommending until there are clear steps taken to improve communication with their clients.