This place is terrible the Asian lady screws up my sub because I used a coupon and didn't own up to it. Then treated me like I was stupid. Wouldn't speak to me like she dosent know English. She added so much salt and pepper you couldn't eat it.
You would think if they are charging $13 for a footlong sandwich, they could afford to get the meat across more than 8" of it. There wasn't even much meat on the bits were there was meat.
Don't order online at this location. Shameless rip off.
This subway really needs to lock thier trash beens! They have garage every week scattered all over there parking lot and behind the building scartting everywhere! I tell this this every week and the say it's not there job to maintain there outside are! I will post pictures in the photos. This is an one going issue.
I had a great experience at this Subway restaurant thanks to Lawrence, who was very attentive, patient and precise with my order. Also, the ingredients were fresh and the food was delicious. I definitely recommend this place.
I got a great Canadian club and a medium drink and it was $18 that is insane. Could go to Safeway across the street and get a huge sub for $8 and a can of pop for 90 cents.
There's an east Indian follow there that needs an attitude adjust men he was extremely rude to me and if i was a mystery shopper he would be getting fired i will probably never deal with subway again because of him good job buddy good job might want to work on customer service there guys
Pulled a massive piece of plastic packaging out of my sub. I had bitten into it and thankfully didn't choke or cut my mouth on the sharp edges, but was thoroughly disgusted. This was on top of the entire order being wrong.
I always get a spinach salad at Subway and I’ve had it twice at this location and both times it was nearly a two-bite salad. A few leafs of spinach in the bowl and when I asked for extra spinach she tossed in another 4 leaves. Total rip off for $10. Don’t get the salad.
This is by far my worst experience at Subway! Very rude reception by the lady and guy at the counter today. The lady was curt and demeaning. The guy was totally clueless about the way Subway works! Looks like they are both due for a customer service refresher course!
Worst subway ever! The people at the counter were super rude (one male and one female, Asian origin?) There was a confusion with the billing which I was trying to correct with the male, when the woman started yelling something in some language which I didn't understand. Management surely has to intervene. Inappropriate behaviour by this lady is happening to me for the third time, this time I chose not to ignore. I love Subway so choosing another location, and I'm never coming here again! Beware, people. Don't let such people get to your heads!
I didn't like so much the service, the boy there was rude not answering when my partner say hello and he not even put up his head to see us and he didn't put attention what I asked, then I just realized that he wasn't making the right subway I wanted, so I have to let him know.
I think old lady working there dont like if we use subway coupon.ordered vegetable sandwich and the way she making looks like she forcefully making it.randomly put Lettuce (doesn't look fresh!), put small 4 piece of tomato (as a subway standard if tomato big 5 piece and small 6 piece). Doesn't arrange vegetable nor push properly so that go inside.while cutting half sauce and veggie coming outside.visited on Saturday in around 6pm. Long time ago i visited this place and like it, so thought to revisited and got this experience.
Quite likely the best Subway in Edmonton I've been to for as long back as my memory serves. I usually get an upset stomache after eating Subway, but not from here.
They're all smiles when you walk into the door. But once you show them a coupon their attitude starts to change. The one lady who was ringing up my order slammed the sharpie down on the counter because I showed her the coupon after she was done ringing my order up. I told the other "sandwich artist" that I had the coupon from the start and she brushed it off. If you don't want people using coupons don't make them specially at these hard times. I've read other reviews & this is not the first time they showed attitude.because of a coupon. Never bringing my business here ever again will be telling others. "Awesome" customer service.
6/5 stars for customer service that goes above and beyond normal standards, every time I come here I'm impressed and I leave smiling. Super fast staff who are also very attentive to detail, they are listening and they will make it just the way you say. And FAST too. 6/5 stars for awesome staff and customer service. -1 star for no washroom. -1 star for nowhere to sit and eat. Still the best subway I've ever been to
Probably the worst subway in the city most things that they have out look old they didn't have coffee made up the pop taste extremely syrupy and Sandwich Artist seemed angry that they had to serve me. I will never go back to that Subway
I ordered a meatball sub and it was terrible. The meatballs were very dry and tasteless. They were giving me there old dried out meatballs. The quality control needs to be addressed immediately. I won't be back.
Told im making it difficult when I asked for the cookies for 6 dollars.she messed it up gave me 6 cookies then under her breath went "your making it difficult " your service need serious review. I use to come 4 times a week now im most definitely going to a different location.
I think old lady working there dont like if we use subway coupon.ordered vegetable sandwich and the way she making looks like she forcefully making it.randomly put Lettuce (doesn't look fresh!), put small 4 piece of tomato (as a subway standard if tomato big 5 piece and small 6 piece). Doesn't arrange vegetable nor push properly so that go inside.while cutting half sauce and veggie coming outside.visited on Saturday in around 6pm. Long time ago i visited this place and like it, so thought to revisited and got this experience.
Woman who works mis-gendered me at this location calling me sir when I am female. I was wearing a pink shirt and a pink mask and carrying my purse. Staff was just rude and the location is in no way LGBTQ2S+ friendly if I could give them less than 1 star I would. Staff is rude at this location. Avoid this location! Just horrible service here!
Been going here for years and the sandwiches are always consistent. I find some locations it depends on who's making it but everyone here makes things exactly the same which is exactly how I like it so it's nice having the consistency where there's not too much or too little of anything on random flukes.
This particular Subway was extremely clean with very friendly staff. Those weren't the best parts, however. THIS Subway is NOT selfish with their helpings, so when you ask for extra, they give you extra! Get your booties to this subway.:) They also deliver which is cool but you'll probabaly want to go in anyway.
This location really heard me and did what I asked! I did not even feel guilty asking for my fav sandwhich/wrap. I got hot sauce on the side as requested and I got more salt then pepper on thr side! Very kind staff and easy to feel relaxed in such a busy area!
So I locked my keys in my car while stepping out to go into subway. It was almost 1AM on a Saturday morning.the lady that was working was such a doll. My phone was dead, she let me use hers and call for locksmiths or tow trucks. She stood with me for like 20 minutes trying to help me. I really appreciated her time and kindness!
Not my favourite Subway location by a long shot. Pretty standard restaraunt, but a very small location, so I wouldn't recommend if you plan to eat-in. Staff here are very hit-or-miss, too. There's one woman who consistently gets my order right, and one guy who always gets it wrong. He's also pretty lax on cleanliness standards, going away from the assembly line with gloves on to search for a utensil in the back without removing or changing his gloves after. Kind of makes me uneasy and I'll sometimes just pass on Subway if he's working. Also, the veggies here often don't look as fresh as they should. The spinach is wilted and soggy if they have it available at all, and the tomatoes are mostly the mushy, old kind or the ends with the stem in them so they're unappetizing. I definitely wouldn't recommend the avocado/guac from here-it's not stored well and gets pretty brown and icky.