Sunridge Nissan

Always get 5 star attention from Pryce in service and the Sunridge Nissan service team. Wouldn't go anywhere else for anything. Certain level of trust needed with my vehicles for reliability and dependability.

Thank you for serving. Especially Waye and David. I bought my nice car, whole family like it.

If you plan to purchase your vehicle at Nissan, I highly recommend you to look for Wayne. He provides professional advice and excellent service not only "Before" purchase but also "After". Wayne always give me speedy response and find solutions in every angles for my consideration. Not to mention, he is a very patience person to listen your questions everytime and I am still keeping contact with him when I have questions with my vehicle. Thank you and keep up Wayne

Purchased a Nissan Rogue 2023 and it was a pleasant experience.
I highly recommend Moe as the sales adviser and David as the manager who were very helpful and reasonable during negotiations.
Moe was very patient and respectful and motivated me to do business there.
Thank you!

Just purchased a beautiful 2023 Nissan Rogue midnight edition. As I live about 90 minutes away from the dealership, Mo (Mohamad Chamma) put together a video for me of the exact vehicle I was wanting and David the sales manager worked with me on the pricing to come to a win-win situation for the both of us. Due to the strike at the Vancouver Harbour, there were delays in delivery, but David was very kind in offering a Murano as a loaner vehicle as I had sold my car. Mo was very thorough in going through the vehicle with me, explaining all the amazing features and Rebecca did a wonderful job with the financial end of things, advising / educating me on the warranties and other options, and getting me organized with new snow tires. Both Mo and Rebecca added some extra effort in ensuring the vehicle was pristine and ready for me to drive away. Overall an excellent experience - everyone I encountered was extremely friendly and knowledgeable - you really felt that they wanted your experience to be an excellent one - they take good care of you at this dealership and even though it is a bit of a drive to get to Calgary, I will be doing most of my servicing at this site going forward. Thanks everyone - I absolutely love my new wheels

Had a great experience here. Got my first car 2023 Nissan Rogue SL AWD. Chris Nechi was awesome and he along with his team gave us a good deal. He gave us a detailed explanation on the features of the car on the delivery day. Much appreciated and highly recommended. Rebecca Muller did our paperwork and she was flexible with us to provide us a great finance option. Thank you guys.

I would like to say a big thank you to Ray Li for helping me with my vehicle today.
He was so professional and friendly. I am always happy with the customer service as Sunridge nissan!

Nick was such a kind and friendly person. He was knowledgeable, patient, and answered all my question without making me feel stupid:)

I went in to Sunridge Nissan looking for a used car, Nic was a very big help and would highly recommend him to others. Very respectful staff and managers.

I had a very excellent experience about Jacob hernandez sales person from sunridge Nissan which he did a wonderful job and I would say the best I ever seen

Nikita was beyond helpful during my purchase. He explained everything in a detailed manner and at no point pressured me into buying a different vehicle. He understood my needs and provided expert recommendations based on that. I would definitely recommend this dealership!

Just joined the Nissan club with a Murano! Awesome experience working with Andrei, he explained to me different options thoroughly and helped me make an informed quality decision. He's been available after sale for questions and advice as well. He will definitely set you up from start to finish and some. Also shoutout to Will for setting me up with the financing. Thanks for the service!

First week of November 2021, I went to Sunridge Nissan to ask some specific questions about my car engine. The "Service Advisor" Pryce Gulka really went outside the box and provided what you call: "Above and Beyond Service". He took the time to grab a Battery Tester and an OBD Diagnostic Computer to go outside and made some tests on my car. He listens to the customer without interruption "Great Listener! ". I really felt served and helped as a human being not only as a customer. So I decided from now to switch all my business with Sunridge Nissan.
I do recommend Pryce Gulka as a "Service Advisor"!

Very outstanding customer service from Andrei! He sat down with me a few times patiently to give me what would be best for me! I got a brand new Frontier! Lovely experience!

I had been getting my X-Trail serviced at Sunridge Nissan for 10 years when it was finally time to look at a new vehicle. Brent E.was great to deal with when buying our new Rogue. In fact everyone we dealt with, Jacob W.and David T, made it a really comfortable experience.

I recently purchased a 2021 Nissan Kicks from Sunridge Nissan, my experience was very good, they went above and beyond to help make my purchase very easy.chris was my sales person and he was very knowledgeable and answered my questions. I will recommend him to everybody looking for a car

Had an inquiry about an upcoming Nissan model and Becca provided prompt, courteous and knowledgeable service. Would definitely recommend working with her for your car purchase

Really frustrated experience.

I had to drop my vehicle to this place as other shops were busy. It turn out be the most horrible experience.they suggest me 1）repace ECM, quote for 3 hours, other dealership charge me 2 hours. Got done anyway, as I need the vehicle 2) fuel system cleaning, quote me 3 hours, Canadian Tire used to quote me 1.5 hours 3) replace catalytic converter, quote 9,000 for that. Besides that, I had been told the truck was ready to go 3 times.every time, I had issues within 2 hours driving back. The tech Ghalib Ahmad tried to get rid of the liability by saying " not sure, I do not know", which makes no sense. Whenever you asked to speak to his manager, he told tell you his boss would be in meeting for the whole day. LOL. For my 4 times visiting, no shuttle bus, not car wash. All is all, this is the most terrible service you can get in Canada.

I came in to drop my Murano for servicing but was met by Andrei Montandon. He was very pleasant. While waiting for service to service my car, I went to sit with him where he took his time to explain why I needed to get the new 2021 Rogue.

The most important points for me was savings on gas because of my long drive to work, savings on insurance, new technology/improved safety and reduced payments.

I was able to have all my important points except lower payments. My payment stays relatively the same while I achieved all other important items.
I want to commend Andrei on his service to me as well as other people like Frank M and Jake.
Thank you Andrei and others for your excellent service.

I just called to book a service appointment and the girl I spoke with asked me what the mileage was on my car, I told her I was not able to give her that info as I was not where my car was. She said she needed it to update the mileage information in an unpleasant tone and made it seem like she did not want to book the appointment without that info. She came across like she was not happy at her job! So unpleasant!

Recently purchased a new vehicle from Sunridge Nissan! I was helped by Chris, and Wasfi! The experience was amazing, quick, and convenient. Would recommend anyone to purchase from this dealership!

Bought my car at Sunridge Nissan from Chris Nechi. He helped me out in making sure everything went well. I like my vehicle and back to the store working on reducing my interest rate. I will recommend my friends and family members to Sunridge Nissan and deal with Chris.

So me and my husband walk in to nissan sunridge to look for a car and we met Chris Nechi with a big smile and with a helpint hand. He gave us good advice in regards of choosing the right car for us. He answered our questions and is so patience with us. We are so happy with NIssan specially with Chris with all the help and we got our new car. Thank you so much Chris, i will definitely recommend you and nissan to my friends.

Went looking for a new vehicle for my wife. Met with Brent Eberle of Sunridge Nissan who was very helpful. He took the time to walk me through the Nissan product and what would possibly work best for my wife. While we are just at the beginning stages of looking I have to say it was great to see a salesperson who was not only outgoing and enthusiastic but to speak with one that was not just about the sale. The time he took to explain things means a lot. I would definitely recommend anyone to reach out to him as he was fantastic to talk to.

My boyfriend & I recently traded in our Nissan kicks for the Nissan Rogue. Rebecca has helped us for both vehicles, & is amazing at what she does!
She does everything she can to assist her clients in receiving the best deals. This location & the staff are fantastic!

Thank you Nick and David for an awesome assistance last time I was there. I am enjoying my new vehicle.

I changed the rating to poor because there was issues with a repair and then the replacement of a windscreen. Very unprofessional service.

Had a great experience at sunridge nissan. Found the exact car I wanted. Ask for Andrei, he is the best! He is amazing and very helpful. He goes above and beyond for his customers and tries to help as much as possible. Very knowledgeable and polite. I would highly recommend this dealership.

Recently my girlfriend and I bought a car. I just want to take a minute to rate my experience at Sunridge Nissan. This was a very smooth process from beginning to end. I would like to give high praise to my salesman, Nick. Not only was my experience genuine it was also truly professional. He found a way to make this amazing and easy. Thanks again!

Excellent service.fast and helpful, many thanks to Rebecca and Frank for all there work in helping me get a new Nissan rouge. They went above and beyond for me. Couldnt be happier with their service.

From the time we arrived at the dealership, Joey Mailloux greeted us like old friends, found us the vehicle we were looking for, and even came in on his day off to demo the features, set up our phones. He made us very comfortable during the process and has followed through on every promise made. Joey, it has been a pleasure dealing with you.
Also Steve and his coworker in Finance went above and beyond to secure interim financing for us.
The above all contribute to the reason I have purchased four Muranos in the past. Thanks very much.

It has been a pleasure to deal with Andrei. He found the right car that we were needed. He went beyond expectation when he wasn't able to fix something we’ve asked to offer us an alternative that was greatly appreciated!

Im changing my 4 Star rating down to 1.we have been having many issues with the Qashqai 2018, taking it in to get it looked at to only be told that its perfectly fine.then getting charged 190$ just for someone to tell us its Working and nothing is wrong with it.to it to fail a day later.and on top of this cant get a rental car and when they have given us one its not even clean. Managers dont call you back when asked to speak to someone higher.

For those of you who are reading this review! Sunridge Nissan has some amazing professionals. My salesperson (Andrie) was very kind and dealt patiently throughout the process. Since I did not have a car to reach the dealership, he picked up multiple times and dropped back. Apart from this, he explained thoroughly the mechanical and other features of the cars we were looking for. He has robust knowledge about cars. Also, the finance manager and the sales department manager were helpful and honest. Overall, fantastic experience and a BIG THANK YOU to the entire team.

I strongly recommend Sunridge Nissan!

The guys at Nissan are awesome!
the team of David, Peter and Brent were all very helpful
David added a lot of perks and freebies
Brent was ever present until the time the vehicle was delivered
great team work!

Bought a 2021 Murano SL midnight edition from Sunridge Nissan 3 months ago. It was very simple and hassle free with my sales rep Chris and finance manager David. I would recommend everyone I know to go to Sunridge Nissan for their vehicle purchase.

We had a great experience with Rebecca. She helped my mom and I both walk away with exactly what we wanted and for a price we couldn’t be happier with. We will be recommending to friends and family in the future! 5 stars!

Thank you so much Burhan, such a wonderful and friendly person.have the knowledge and experience to find the right car for our family.very patient though out the process and made everything so easy and fun for our purchase.recommend to everyone who look to have a safe and comfortable vehcile. Thank you Burhan.

Recently Purchased a car from Sunridge Nissan, they were very helpfull. Thank you Burhan for helping me to find the right vehicle and also Jay for giving as a good deal. Recommending Burhan for everyone who look to purchase a vehicle not matter if it's used or new.

I was planning on surprising my wife with a new car while she was away. I dealt with Brent and Jacob and was offered a fair price on the trade and purchase on a new Altima. Although she decided to keep her car and I didn't buy a new one, I'll certainly be back there when the time comes. Both Brent and Jacob were great to deal with!

From start to finish it was the best car buying experience I have ever had. Engaged and transparent. Nick was excellent, he helped me purchase the 2021 Nissan Sentra. Customer service to the buying process was outstanding. "Hope you enjoy the chutney Nick. "

Very happy with my brand new Nissan Qashqai. Amazing car and Staff. They worked very hard to attend to all my expectations for a new car. I would like to highlight the amazing attention that ANDREI and DAVID gave to us. I totally recommend the place and this seller as well.

The dial to change where the air flows in my vehicle i.e.: defrost, feet, etc was not working properly. Nissan refused to even touch the dial without me paying a $200 diagnostic fee. They did say that some repairs could potentially be included in that $200, but if it was something that I could not afford to repair I would be down $200. A&J Auto Repair fixed it in 40 min and didn't even want to charge me.

Purchased my 2021 Rogue last week from Jeff. He knew exactly what I wanted and was able to get me into my new vehicle quickly. He is very knowledgable and got my family into a more suitable vehicle! Wasfi and David were also very helpful in the purchase of our new vehicle. Cannot recommend Jeff and Sunridge Nissan enough!

I had a really bad experience with this business the Pre-owned Sunridge Nissan because when I am asking just after a day for a refund of my $500.00 deposit because I got a better car their Sales Manager told me it is not refundable. But I told them when I am talking to their salesman assisting me he told me before I made the deposit that I can get my deposit of $500.00 if I am not satisfied with the car. To make things worse they are selling the car without being inspected totally and blaming me that they spend money for fixing the car which in the first place it is their responsibility to fix the car before selling or offering it to their customers.

Huge shout out to Jeff Ankerman who is a salesmen at Sunridge Nissan used department for helping me with my first time buying a car from a dealership. He really walked me through the process and actually made buying a car simple, highly recommend!

I stopped in to look at a Murano and was assisted by Brent. He was very knowledgeable and personable. He had a great attitude and seemed like he knew his stuff. He answered my questions promptly and succinctly. If I decide to buy the vehicle, Brent's my man.

Sunridge Nissan will truly beat all the other Nissan dealers in town. Rebecca was able to get me the best deal without any of the back and forth that you experience at most dealerships. I bought my Titan from her a while back, and I brought my spouse and daughter in and she helped them both.

The salesman Andrei was very helpful and promptly clarified my doubts. He showed me options and offered a good deal according to my needs and exceeded my expectations. Definitely recommend him and Sunridge.

I have a great experience with this guys Nick Espanol and David Torres. Truely they're knowledgeable, approachable, friendly, informative, and most they extremely treated me with respect and care. I didn't expect they will do everythin for me from insurance to registration, it really saves my time. One thing more I was amazed was. I got my car just in 2 days? Highly recommend this Sunridge Nissan dealership to my friends and to everyone.

Please take the time to read this review - spare yourself a waste of a trip and being in a horrendous environment. 5 minute read - hours saved.

TLDR; Jay/Jason Merhi was unprofessional, angry, rude, pushy, and disrespectful. Do not purchase and waste your time at Sunridge Nissan - it is an extremely predatory environment. Read other reviews - they claim the same as I.

Update #1: Christian Nechi called for the 2nd time today (Monday, June 21st) and again it was unsolicited and unwanted. He called again, a 3rd time tonight (Monday, June 28). Get the hint Sunridge Nissan.

I went to Sunridge Nissan on Saturday, June 19th to test drive a 2020 Nissan Kicks SV (SN391604A) listed for $20,953.

Right out the gate, poor customer service skills. Christian Nechi didn't even ask for our names (I went with my sister). Chris proceeds to show us the car, which to my surprise already had a "Sold" sign on it (but the listing still available online). Despite this, he let me test drive it - he also came with us on the test drive while limiting our drive to, and I quote, "5 minutes". When my fiance and I test drove his car, the salesman at the dealership said that because of COVID, he could not come along during the ride. Chris came with us.

After, we dealt with Jay/Jason Merhi which is an experience I would not wish on anyone. Charming at first, but turned on a dime when my sister and I did not give into his demands. (To make this crystal clear - Jason Merhi at Sunridge Nissan was writing up a deal for a car that was already sold). To incentivize the offer, Jason listed a "$250 Best Buy gift card". I asked why a gift card to Best Buy instead of taking it off the price - to which he said, "It doesn't have to be Best Buy - it can be Sephora or Mac. " The condescension and assumption that because we are women we want a gift card to a makeup store was unprofessional, and this prejudice is unacceptable.

To make matters worse, when I told Jason I needed 24 hours to review and think about the offer as I had another car to see, he got angry. Make no mistake - not upset, but angry. He demanded why I had to see other cars (being in the car business Jason should know that many people shop around for cars, instead of purchasing the first one they see), and then accused us of wasting his time, and his coworkers time. Waste of time? I was only allowed a 5 minute test drive.

You want to talk about a waste of time? Going to Sunridge Nissan only to be degraded, talked down to, and disrespected is a colossal waste of time, especially when I was a motivated buyer looking to spend almost $21,000 on a vehicle.

Next, (this horrible experience does not end yet) Jason tried to guilt us into a sale - another technique which is inappropriate and unprofessional - by saying that they [Sunridge Nissan employees] do not work per hour and that this [selling cars] is how they make their living. My sister and I are both working professionals - we understand the concept of how individuals earn a wage - the bullying and guilt trip are unacceptable.

Finally, we left Sunridge Nissan with a bad taste, but the comfort knowing this experience was behind us. We were wrong. A few hours later, Christian Nechi called my cell and I let it go to voicemail as I had no interest in dealing with Sunridge Nissan. I did not request for a follow up in any way, shape, or form. Today, Monday June 21st, I was contacted without my consent yet again by Sunridge Nissan. This time, by the Sales Manager Wasfi Haroun who sent me a text containing the line, "Is there anything I can do better? ". Wasfi - stop the unwanted, unsolicited contacting from your Sunridge Nissan.

Sunridge Nissan - Do not even bother responding to my review with empty apologies or inquiries about how to resolve this issue. Do better by fixing the internal issues with your staff by taking proper corrective measures. Until your staffing issues are resolved, expected continued poor reviews from others who suffer similar experiences.

(Reposted because my first review did not publish for some reason).

What you know about Nissans? You don't. But Sunridge Nissan Does! I recently took my Nissan there to have it serviced, the gentleman at the service counter, Pryce, was an amazing man to deal with. He also has an amazing beard. At time of drop off was easy, kept me updated throughout my busy day, and made sure he sent a uber to come pick me up when the vehicle was ready. The crazy part is? The price of the services are actually better compared to most of the other aftermarket shops. So what more do you want to know? You don't, just go see Pryce, he's the man, and he'll take good care of you.

Best dealership with the best pricing and customer service, shopped all Nissan stores in the city and Sunridge did beat the price like they promised. Loved dealing with their big handsome sales manager and his black bandana.

Came in to get my vehicle inspected and serviced. Without hesitation, the best customer care I've received in a long time. Highly recommend the service department at Sunridge Nissan to take care of you and your vehicle.

Thanks again.

Purchased a 2021 Rogue from Wayne. Really happy with my purchase and the experience. Had been to alot of other dealerships in the city with disappointing results. Wayne was very clear and knowledgeable in helping me make my choice. Thank you Sunridge Nissan!

I went to Sunridge Nissian. I got helped from Wayne. He is very funny guy, and i got an exceptional service from him. He was very friendly and detailed explain the Rogue for me. I know nothing about cars, but he was very patient to explain what features of this car. Thank you Wayne.

Dealt with the sales team the other week when buying my first Nissan Rogue and I have never had such a positive experience at a dealership before. The sales managers were extremely professional and my sales representative was full of knowledge.
My experience with the Finance department was smooth even with my mediocre credit. 10/10 would recommend to anyone in the market for a vehicle.

This is a continuation of my initial review, which for some reason will not let me update.

TLDR; Christian Nechi has excessively contacted me four times following my one and only visit to Sunridge Nissan. Sunridge Nissan employees are pushy and unprofessional, specifically Jay/Jason Merhi who was angry, rude, and disrespectful. Do not purchase and waste your time at Sunridge Nissan - it is an extremely predatory and disrespectful environment. Read other reviews - they claim the same as I.

Update #2: Christian Nechi called for a 4th time (hopefully this is the final time) Tuesday, July 6th at 8: 39pm. He stated that Sunridge Nissan saw my review, and was calling to apologize on behalf on the manager. Seems to me that management at Sunridge Nissan do not care enough about their reputation or customer service to attempt resolving anything themselves, rather they delegate someone else to do this task.

Lastly, Christian acknowledged the complaints illustrated in my review (suggesting that Sunridge Nissan is well aware of this unacceptable behavior, yet chooses to be negligent), and dictated that I should simply let go and get over this experience. Thank you for the overwhelming professional words of wisdom - I will continue to share my story and deter others from Sunridge Nissan.

Sunridge Nissan - Let me be explicitly clear: stop the unsolicited, unwanted contact. Fix the blatant internal issues by taking the necessary corrective measures. Once again, until your staffing issues are resolved, expected continued poor reviews from others who suffer similar experiences.

I personally don't know anything about cars which include the steps on how to purchase one, as it is going to be my first car. Thankfully, Nick and David, which were very professional, helped me get everything done in a smooth sailing way. Every time I have questions, they respond very quickly.

Everyone in their service department decided to leave and call it a day early at 4: 30 PM. Their phoneline says they close at 6. Their sales department then told me service closes at 5. I'm not sure if this was just poor scheduling by management or whether the service advisors (specifically Ghalib Ahmad) on shift that day were just extremely lazy. More likely the 2nd one as this had never happened previously.

Purchased my Pathfinder a few years ago and the sales experience was excellent from start to finish. I have been coming back from service and have not gone to any other Nissan dealership and the service staff takes great care of me every single visit! I highly recommend Sunridge Nissan for my friends and family.

Jeff Wanamaker was an absolute pleasure to work with. He helped me get into a vehicle I truly wanted at a fair price. I never felt pressured or undermined in any way. I would absolutely recommend dealing with Jeff if you are looking for a vehicle. Thanks again for your hard work and for making my car buying experience awesome!

Every time we go there for service there is always something wrong when we pick up the car. Last time we dropped our pathfinder off for a leak Inspection and we picked up what feels a completely different car. Has no power and the steering wheel is shaking. Not the first time we were extremely disappointed with the place. Our complains go unheard each time we try to make it right. People who take our vehicle in seem to not listen to a word you say, typing in the wrong thing in the invoice. Never coming back here.

You’ll get a quote for car repair then surprises will come to you of costs you didn’t plan or think of. I also reached out after receiving a reply from the person below and left a voice message. No one bothered to call back. Basically, you're lured into the transaction but no one really cares about you or your business, it just seems that way.

TLDR: I would not recommend this dealership or Nissan. Years of distress and anxiety (as someone who doesn’t know enough about cars to dispute their charges).

They’re a dealership and a business so it makes sense for them to maximize their sales and profits. Regardless, the sales people upsell you on everything (warranty, premiums, insurance) and customers who don’t know much about cars are essentially scammed. The repair shop is the same. Even with all those coverages, it will be like pulling teeth to get Nissan and co to honor the contract. And most likely, they will not honor anything no matter if you got an extended warranty and ultimate wrap coverage. This is my fault but worth mentioning: when I went to look at my car a few years ago, it was at 36k km and when I went to buy it just a few days later, I drove out with 46k km. The sales contract also stated 36k km. I should have called it out but I didn’t. I understand its a business but people come to dealerships for help with a car. With this place, if you don’t know anything about cars, you will end up over paying bc the sales people are very convincing and take advantage of those who just want to buy a car with minimal issues. It’s honestly distressing each time I have to go in bc of the cost of the services, diagnoses, and whatever else they say. Furthermore, it’s like the repair place and he dealership are two separate entities. The workers at the shop don’t know about any warranties or anything else you may have paid for - how does that make sense? Why are the workers not provided with an adequate system that shows vehicle and purchase history? As a result, the shop will charge you for things that you paid for when you initially purchased the car. My car is a 2016, bought in 2018, and I am now having transmission issues in 2021. The car only has ~110k km and I still have thousands till it is paid off, and Nissan will not cover anything. I will not be dealing with this dealership nor Nissan ever again (my current is my second and last Nissan car).

Edit: went to another shop and got it foxed up for $90. @ nissan