25 October 2023 23:38
Won't even come back to address nail pops of a new build.
I have been privy to multiple newly built homes and the builder follows the Construction Performance Guide for New Home Warranty in Alberta and always comes back to address nail pops.
This builder? I've been waiting at least a year to get the nail pops fixed. I can't even get a reply to an email.
I could also go on with a laundry list of other deficient warranty items, but I don't think reviews will afford me enough room.
[November 4,2023 edit.
Now that Sunset has replied, here's some facts to show that they do not do what they say.
My move in date was August 9,2021 and nail pops were reported before August 9,2022 (I'd confirm with their online software the specific date, but I don't have access anymore even though they said I would always have access in order to view 360 degree photos).
The Construction Performance Guide for New Home Warranty in Alberta states "Interior finished drywall (excluding garages and unfinished areas), shall be free from nail/screw pops that have broken the surface or are in a readily noticeable location. "
To this day, my nail pops have not been rectified. In fact, here's a picture of two from today.
So I ask you, who is "strictly" adhering to the Construction Performance Guide for New Home Warranty in Alberta again? ]
I have been privy to multiple newly built homes and the builder follows the Construction Performance Guide for New Home Warranty in Alberta and always comes back to address nail pops.
This builder? I've been waiting at least a year to get the nail pops fixed. I can't even get a reply to an email.
I could also go on with a laundry list of other deficient warranty items, but I don't think reviews will afford me enough room.
[November 4,2023 edit.
Now that Sunset has replied, here's some facts to show that they do not do what they say.
My move in date was August 9,2021 and nail pops were reported before August 9,2022 (I'd confirm with their online software the specific date, but I don't have access anymore even though they said I would always have access in order to view 360 degree photos).
The Construction Performance Guide for New Home Warranty in Alberta states "Interior finished drywall (excluding garages and unfinished areas), shall be free from nail/screw pops that have broken the surface or are in a readily noticeable location. "
To this day, my nail pops have not been rectified. In fact, here's a picture of two from today.
So I ask you, who is "strictly" adhering to the Construction Performance Guide for New Home Warranty in Alberta again? ]
12 October 2023 11:44
We built a home via Sunset homes and have lived in the house now for about 1.5 years. It was a pleasure going through the build process with them. They are well organized and have great relationships with their vendors - this means that the project will get done on schedule.
After a year and a half living in the house, I can say that the build quality is solid and to spec. Any issues we have had have been resolved for the most part in a timely manner. Thank you Sunset homes for the great experience and home that you have given us.
After a year and a half living in the house, I can say that the build quality is solid and to spec. Any issues we have had have been resolved for the most part in a timely manner. Thank you Sunset homes for the great experience and home that you have given us.
07 July 2023 0:27
Denca Cabinets is Western Canada’s largest full custom cabinet manufacturer based in Calgary. We have been working with Sunset Homes for over 5 years providing quality cabinetry for each of their homes. We have grown with Sunset over the years in their vision to provide the best quality cabinets and construction. We are contently expanding custom features and new products to meet the need of their current and future clients. The team behind Sunset has been amazing to work with. We look forward to growing with Sunset into the future as they grow and expand.
27 June 2023 18:08
As a Design Firm, we are always searching for quality Builder/renovators to recommend to our customers. The Sunset Team, are all very professional and knowledgeable with a talent for detail. In our dealings with Sunset Homes they are organized and have completed New Homes and renovations that are done in a timely manner and within the budget discussed. I would highly recommend Sunset Homes.
19 March 2023 16:34
We are currently building with Sunset Homes and are having such a great experience. They really think of everything and are very organized and informed on all aspects of the project. Every time I visit site, I run into one of the friendly site superintendents so they really do put a lot of attention into your home and work hard to get it completed in a timely manner. We are very impressed so far with how easy the whole process has been and would recommend Pedro and Sunset Homes to anyone looking for a low stress, cost effective, knowledgeable builder.
13 March 2023 21:44
Pedro and his team have been fantastic to work with! Home blueprints and designs are customized to exactly what the client envisions and completely surpass expectations! He'll guide you in the right direction regarding cost management and provides fantastic insight on where to allocate the budget in order to get the most value in your new home. Finishings are very modern, clean and the options for upgrades are quite impressive. Pedro and his team are very responsive and questions never go unanswered (no matter how many of them you have!). Thank you to the team who makes a vision into a house and then a home!
11 March 2023 2:56
Pedro has been wonderful to communicate with as he has been open, honest and listened to our thoughts and concerns. He always shares the straight facts and we never felt pressured in our decisions.
There are a lot of home builders out there but if you are looking for a professional custom built home, I would recommend Sunset Homes.
There are a lot of home builders out there but if you are looking for a professional custom built home, I would recommend Sunset Homes.