16 November 2023 2:59
Surplus Furniture is a hidden gem! Prices are budget-friendly and the staff is super friendly and helpful. They have got great selection and the deals are unbeatable. I would recommend for affordable and stylish furniture.
30 October 2023 6:55
I would never have found this place if it wasn't for maps. Very simple setup. A big room with lots of furniture. The gentleman that helped us was aggressive but in that "trustful knowledgeable uncle" sort of way. He made sure I understood everything I needed to know about the sofa we bought including a visual demonstration on how to disassemble it. Heck everyone was friendly to us including the warehouse muscle man when I picked up!
23 October 2023 18:19
I had a very good experience with the staff at the Lethbridge Surplus Furniture & Mattress Warehouse. When I walked into the store, it was to help my daughter looking for furniture. Before you know it, I was interested in some furniture for myself. Matyna was extremely helpful, knowledgeable and friendly. She did not pressure me to buy anything but I did and so did my two daughters. We have our new couch and recliner at home now and couldn’t be happier.
16 February 2023 7:14
It was a good Experiance they explained everything they have alot to close from and we got a great monthly plan that is workable would recommend them for new furniture. The employees were friendly and helpful overall a stress free experiance
07 January 2023 3:45
BAIT AND SWITCH, shows items as in stock on the website but they conveniently “sold the last one a few days ago” and “the website hasn’t updated yet”. They’ll oh so graciously try to sell you a more expensive one though! Don’t waste your time. Shady business practices.
09 December 2021 16:35
Excellent customer service. No pressure, just options. Best prices in town. Don't waste your time shopping elsewhere. Very happy with my purchase.
12 November 2021 16:37
I have had one of the best experiences at Surplus furniture, Miguel helped us find the best sofa, he is one of the best sales rep. He is just a natural full of smile, keep up the good work Miguel
01 November 2021 19:01
4 months ago I bought a sofa but 10 days later I saw that one arm of the sofa was broken and I called at that time and until now they are not interested in solving the problem, I am waiting for them to return the money or change it, I have not had a response from them What does it mean that they scam people, they are only interested in people's money.
27 August 2021 21:22
Very helpful, friendly, and accommodating with service and helping to set up delivery for our new sleeper sofa. 100% will be a return customer.
22 August 2021 20:33
5 STARS***** Superior Service. Superior Product. Huge shout out to George for the Exceptional Service as well as Wayne and Miguel. Highly Recommended! Will continue to be my first choice for furniture and appliances.
21 August 2021 3:31
My husband and I went sectional shopping and had a fantastic experience. Knowledgeable and friendly staff listened to what we were looking for and matched us with something great!
11 August 2021 7:32
Bought our dining table this month, we’re so excited to assembled it because we just moving in, founding out that there was no nuts and bolts inside.tried to call them.but they dont know when its gonna arrive. Excitement turns to disappointment.
01 August 2021 15:11
The prices and service were exceptional, showed us exactly what we were looking for and we’re not too pushy. Then when it came down to prices they couldn’t be beat by a long shot.
25 July 2021 1:38
Wayne did a great job helping us and was super pleasant to talk with! We left with a sectional that’s perfect for us and what we wanted!
22 July 2021 3:41
Customer service when we were buying our couch was great. They encouraged us to get the warranty, so we did. When the time came to claim our warranty they would not honor it. Told us that the grinding metal in our recliners and the foam falling out of the foot stools was not their problem.
If you choose to buy from Surplus do not buy the warranty as it was a waste of money. Our couches are not even 2 years old and they are falling apart.
01 July 2021 20:46
We have shopped in your store for numerus items plus we have gone in for information as well. We found George to be most helpful. In fact he is the only staff member in the store that we will deal with. We found the manager to be abrasive and annoying and there is another fellow always on his cell Phone. We will shop there again but only if George is working

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