Love bringing my jewelry here! Helpful staff, great products. And I especially love that work is done in house. I don’t worry about my items getting lost in transit! Fabulous!
I wanted to get custom ring redesign for my wedding rings and I knew exactly what I wanted to unveil for my anniversary. Jasmine was the sweetest most kind person that guided me and proved to unmask the most beautiful, stunning ring ever! I HIGHLY recommend the professional and kind service that I recieved at Swedish Jewellers. Thanks Jasmine! It was an amazing experience.
Quick and professional service. Needed some links taken out on a watch and they were able to. Will be coming back have a gold clasp made for a necklace
Awesome place to get all your watches and jewelries fixed. Customer service was top notch. Jasmine and Reni are superstars! Will definitely recommend this place!
I came in to have a watch battery replaced and am leaving with a new silver chain and the battery replaced. They were efficient, friendly and helpful. Will definitely be back for any jewelry needs
I have been to Swedish Jewellers many times from small items like a cleaning, sizing, and changing out a setting to my engagement ring. Each time, I was greeted with amazing customer service and communication from the time I dropped my rings off until the time I picked up. Thank you so much for creating such a lovely experience when handling such expensive treasures!
It’s simple: If you want quality jewelry at a competitive price, Swedish Jewellers is a must-stop store to get it! And should you encounter any problem, they will make it right!
The best place to bring your jewelry for repairs or cleaning. I brought my new engagement ring in to be resized, they did an amazing job plus it came back even more shinny than when I originally got it from my fiancé. They also do custom jewelry which I wish I knew earlier. Their prices and great and service is wonderful!
I went in to have a diamond reset in a new ring. Sales staff were very helpful and offered different solutions. Final version came in the specificied timeframe and looked great! Happy with my experience all around and would recommend to anyone looking for jewelery.
I had a great time coming in and buying a pendant for my necklace. The staff are super friendly and helpful and there was a nice selection to choose from. I'll definitely come again in the future!
Just want to give a big shout out to all the staff but especially Jessica who has recently helped me with stone replacements in two very sentimental rings of mine! Service always great! I never go anywhere else for repairs and jewelry purchases! Thank you for your time, skill & patience!
Excellent service and great prices! These girls helped us to design something beautiful to wear every day from old family rings. What a nice way to honor special memories!
I am biast because I work here but we strive for great customer service and we want what is best for you! Please check us out and see you will also become family!
I’ve been a customer for 5 years. Every time I go, I will have a great experience. Staffs welcome me with a smile. Very friendly staffs, great customer service. They service my jewelry very well and made sure they will always look nice and in good shape. (Awesome goldsmith). I love this store and HIGHLY RECOMMEND IT. ️️️
Very poor customer service, staff are rude, quotes for jewelry repair are inflated with extra and unnecessary work. Poor quality inventory. Would not recommend this store to anyone.
A nice looking store. I could tell the two at the desk seemed busy. I was asking about getting the potential to get some vintage jewelry reviewed and maybe cleaned up / repair. The employee did not seem too interested. I didn’t know if they were just busy, or maybe had other projects on their mind or maybe I didn’t explain it well. I didn’t have time to keep waiting at the time.maybe they would have got back to me. I’m goin to try and come in the next time I’m in town. I want to turn this star into 4-5 stars! But a very nice looking business - I will give it another try for sure:)
5* Quality Had my wedding engagement ring, wedding band & 1st year anniversary band restored to new after 33 years of wear. Absolutely stunning work. Fell in love with my set like I first laid eyes on it. HIGHLY recommend Swedish Jewellers in Airdrie Alberta Canada. Thank you for your hard work and attention to detail. Will definitely will be bringing all our jewelry here!
I brought my Nixon watch in for a battery change and the service I received once I got there was pleasant and helpful. They got to work changing the battery right away. After about five minutes or so they came back out and informed me that the problem wasn’t the battery but that they could have their watch tech come in to give an estimate on what it would cost to fix it. They informed me they installed the old battery back and didn’t change me for any time. I thanked them for their service and said I’d give it some thought.
Once I got back to my vehicle and examined the watch further, I noticed a bunch of scratches on the backplate of the watch that were not there previously. I put in extra effort to take good care of my things and my watch had no scratches on it, and until today, had never had the backplate removed.
I went back inside and expressed my concerns and was told that the backplate was on tight and the tool slipped while they were trying to remove it, hence causing the scratches. I explained that this was a relatively expensive watch that had no damage to it when I brought it in. They essentially told me “tough luck” and made no effort to attempt to remedy the situation.
I took my watch here because of the high review ratings and figured they would be capable of replacing the battery without causing any damage. It was a very disheartening experience and I left the store feeling extremely unsatisfied. Now I unfortunately have a watch that doesn’t work and is now damaged.
This place had the best reviews and was the the place I thought I could trust. I took my great great-grandmothers ring in September to be fixed as the opal was cracked/chipped, and also wanted it resized. They said 3 weeks it would take for it to be finished. Three weeks came and went. I got a call in December I picked up the ring and it hadn’t been sized yet.was disappointed and thought ok it’s fine. Got it back just before Christmas and not even having it two days the stone fell out.ok ok. So I took it back to get the stone put back in.now January and I had to call them to find out what was happening, Three weeks later. I just wish they would have updated me so I was in the loop. I wanted my old stone back.never received that either. If they had told me what was happening or they didn’t want to fix it, they didn’t have time, I would have been fine with it. I just wanted honesty and trust. I had to go in and ask for my ring back. Not Worth the head ache and disappoint or money. I can’t even tell you how devastated I am.
We have been going to here since they opened. Sean is a wonderful man who looks after his customers. Swedish Jewllers does what it takes to earn yoir business.
Dont tell you that you cant return stuff, even if it was only purchased a couple days before. They expect you to read the sign on the back window. Offered store credit but I don't purchase jewelry and I found what I needed elsewhere. Save the headache, shop elsewhere.
I had my rings repaired and cleaned. Extremely friendly - great customer service. I love that everything is done in Airdrie and doesn't have to be "sent away" for even just a quote. Will definitely be back.
Had my wedding rings Rhodium plated, and they look brand new! Service is top notch, and it cost $25 less than Spence Diamonds. Support this great local business!
These guys are amazing! We went in fully expecting just to drop off our ring to get it resized, but the guy who was helping us provided us with multiple different options for what we wanted and needed! This is the most comfortable jewlery store I've ever been in, as there was zero pressure for any choices or decisions we wanted to make! Very informative and extremely friendly and caring! We will definitely be coming here for any and all of our future jewlery needs!