02 April 2023 4:39
If they can't help you find what you're looking for, I don't know who can. The entire team knows their stuff and is eager to please.
11 November 2022 10:02
Great service Thank you very much to Kelsey for helping me with the right solution to fix some damaged threads in a Van conversion that I am working on. Professional and Courteous. Highly recommend Bolt Supply because of service like I just received.
20 September 2021 3:01
If you go anywhere first, you are wasting time and money. Service actually exists here. No need to wander endless aisles looking for staff who don't have a clue of what you need or are looking for. And the prices can't be beat. I asked for a drill bit at a big box store that would drill through concrete and rebar. This should work. They told me. What they sold me didn't work and it was expensive. I went to The Bolt Supply House and low and behold they had a bit specifically for that purpose. It even says so right on the package. The icing on the cake was it was much less expensive. This place is more than nuts and bolts and bits. Do yourself a favour and check out TBSH.
PS. Thanks Jed for leaving out that bag of bolts. Yahoo! They worked.
10 September 2021 20:03
The Bolt supply House seemed to be the only place that had what I needed. I went in there with my electric skateboard and randomly asked for the hardware that would fit. I had already gone to other places in the city and was about to opt to purchase online from China which would’ve taken three weeks shipping. The bolt supply house was friendly and knowledgeable. They fixed me up in no time and the bill was a fraction of the price of purchasing online. Props to the Bolt supply House!
18 July 2021 4:08
Was there at the 12 street location today to purchase items for my company. They are close and I normally use them for my items I purchase. They lost my business! I won't be back as I was treated very unfair and was kicked out for having a mask exemption. They are not following the guidelines set out by Health Caada or the rules associated with the bylaw. Very dissapointed in the way they felt they needed to bully the customers. My business will now transfer to Cannadian tire, Lowes, Home Depot and other companies that understand the Laws associated with mask exemptions and fair treatment.
16 June 2021 23:35
I had a curt hitch receiver that came with bolts. It stripped upon torqueing according to the manufacture instructions. I went to contact the manufacturer with no help. I called and spoke with Tim G.explaining my issue.
I went Bolt supply house and luckily they had the exact same bolt available. Tim was very knowledgeable on the subject, he also found out the bolt only took max torque of 107 lb vs the 110 lbs that the manufacture recommended. I would highly recommend them for your bolt supply needs. They are friendly and eager to help their customers.
16 April 2021 17:31
The staff at the Manchester branch are the best of all. Tim and Alex make you feel like your wanted and make you feel important and that your Not just another customer
26 September 2020 5:11
Amazing place to find parts and fasteners, extreme nice staff and always down to help find you the right parts even when you want to give up haha. Alen or Alex, hand down experience and knowledge as well as customer service was exceptional, instantly signed up for the account program:)
03 July 2020 4:02
Great place for those hard to find fasteners. Good prices as well compared to the big box stores. Friendly staff.
25 June 2020 18:31
Super helpful and accomodating. I'm always looking for odd sizes for old industrial equipment and they always nail it.
16 March 2020 1:36
Excellent service and they had exactly what I was looking for. They even gave me the few little peices I needed free of charge. Thanks Donovan for the help!
23 September 2019 22:38
I was quoted a price on the phone for a product, and when I came they gave me a price that was 60% higher.

Thus far I've had mostly good experiences (and actually they were willing to special order a part for me, which one of their competitors I tried before wouldn't) but this wasted my time, and am unhappy with the service. I've reached out to them, and I hope they correct the issue.

Edit: Issue corrected.
29 August 2019 14:33
This store either always has the bolts and parts I need or help me get them. The staff were friendly.
26 March 2019 11:14
Went looking for a 3/8in set screw. Staff member found it, came back with 2 of them, and gave them to me free of charge! You cannot ask for better customer service than that!
02 September 2018 4:41
Spoke to 2 engaging representatives this morning, in and out within minutes, even gave me a deal on the bolts I was buying! 10/10 customer service, I will be taking all my business here in the future
03 June 2018 3:52
Great customer service, excellent range of fasteners. Best range of Metric fasteners in the city.

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