11 February 2024 20:31
Rave to the brick. We needed a washing machine delivered to us in sylvan. I phoned and spoke to April, it was a quick process she had one ordered for delivery this morning, only 2 business days! The delivery team was quick, arrived right at our time slot so we didn’t have to carve out too much time out of our day. I was pleased to be able to complete the whole process over a phone call. Being a mom of 2 it’s not ideal to drive to the city to check out appliances and she was very efficient and knowledgeable.
22 November 2023 22:51
I just bought a TV from Kurt. His demonstration was so well put together that he sold me in seconds! Very good service as always. I would recommend a visit to the brick in rocky any day of the week!
18 November 2023 17:40
Salesman was very pleasant, helpful, friendly and efficient. Purchased a sale priced T. V.was was out in no time. Great customer service.
09 August 2023 5:40
April is always amazing. She treats us well, and always manages to get us what we want. Super job! The manager, Matt is also very easy to deal with as well.
08 July 2023 10:25
April was amazing to deal with! She worked on pricing with me and made it possible to buy myself a new bed frame! THANK YOU APRIL!
14 June 2023 21:27
The Brick always has affordable, “just what I need”, furniture. Being greeted by name when you walk in, is why I live in a small town, with a great furniture store!
Thanks Paige and Amber
05 May 2023 17:03
Friendly and knowledgeable. Processed my purchase requests quickly. Helped me to understand the extended warranty option.
27 April 2023 21:54
I have spent quite a lot of time at the brick recently. I made some purchases for my living room, and then a few days later I had to come in for a new washing machine.and then a dryer!

I cannot even begin to express the kindness and efficiency I experienced. My entertainment system had a factory defect and they did everything in their power to ensure I had a brand new one quickly. When my new dryer didn't fit into the closet, they helped me return the old one, and find one that would.

I cannot even begin to imagine the headache it would have caused if I did not buy local. We are so lucky to have such a wonderful store in rocky. Thank you so much to Jesse, April, Paige, and the lady at the customer service desk. Thank you all so much!
23 April 2023 5:20
Jesse was very knowledgeable on all the products she had shown us. Will definitely go back! Great staff in Rocky
21 April 2023 21:03
I purchased a beautiful recliner rocker a couple weeks ago. Sales consultant Paige Welsh, was such a joy to do business with. She was very helpful in helping me find my perfect chair, she was patient and understanding. I would % recommend doing business with Paige Welsh! Thank you so much Paige for all your help and knowledge ️
31 March 2023 5:11
I went to the rocky mountain house branch twice once for a bed then the next day for a livingroom set. And sound system. They were very helpful and they worked with my budget. Thanks to Jesse she was awesome
12 March 2023 15:28
Bought a new mattress from Paige at The Brick in Rocky Mountain House. We had a lovely experience.
19 February 2023 12:06
We needed a bed right away so went into The Brick in Rocky Mountain House. Paige was right there to greet us and find out what we were looking for. She was fast, efficient, let us know our options and provided great information on what was available. We could not have asked for better service.
17 February 2023 4:16
The staff (Page) was very friendly, helpful and knowledgeable about the products. She offered different options of types of furniture to choose from. Definitely will come back and do business with The Brick Rocky Mtn House again!
18 October 2022 19:43
We bought new appliances today and April helped us out.she was very helpful and knowledgeable. She knew all of the prices and different brands to go with.

All you needed to do was give her measurements and she took it from there no problem. Thanks April and we'll be coming back Black Friday!
28 September 2022 19:52
I went to purchase a couch I saw online, that particular model was not in the showroom So your associate Paige showed me what was available in the size I required. You were having a sale and I chose a sofa and coffee table that cost me less than I had anticipated. Paige was very helpful and has excellent people skills I worked in customer service for over 30 years and Paige met all of my expectations Thank you
08 June 2022 18:02
The girls are super amazing.bunch of wing nuts.but great to walk in with people with some smiles and great energy.
21 April 2022 22:45
I worked with Matt and told him what I was looking for and the dimensions I was working with and he was able to find me everything I needed in no time at all!
18 April 2022 18:51
I love the staff and services I received. There is no sales pressure, and knowledgeable staff ready to help you. I appreciate it and will always recommend them.
29 March 2022 12:04
Matt was incredibly helpful in finding the perfect sectional for our home! 10/10 recommend shopping here.
10 March 2022 13:39
Always have a great experience at the Brick. April is always there to help and we will support the store for all our furniture and appliance needs.
08 March 2022 17:59
Staff are always so friendly and very helpful. They work with you to help you find what you want! The selection and floor set ups are beautiful!
01 March 2022 14:31
Staff have always been helpful! Even ordering hardware in that they no longer had in stock for a bedframe when I had lost mine in a move! And recently with stuff not being available until a later date they had contacted me to give me options so I wouldn't be waiting for my order a crazy amount of time.
28 February 2022 0:25
Great Customer service, April has always been great help with us trying to figure out the best products for our needs
18 February 2022 6:50
Great place to shop! Katie Morrill is fabulous, friendly worker. She can help you with all your shopping needs.
11 February 2022 2:03
I had a fantastic experience here in rocky! The staff are all very friendly and accommodating! Even with all of the chaos in the world they were still able to get my order to me in a timely matter! I highly recommend going and talking to Katie, she is very helpful and not pushy at all! The whole experience was very enjoyable.
10 February 2022 20:10
Purchased all our appliances from The Brick in Rocky, our experience was great and cant say enough about how easy the process was from purchase to delivery it was seamless. Thank you to the Brick team for making this happen.
31 January 2022 4:04
We are very lucky to have this store in our community! They offer everything you need and the team is always great to deal with.
13 January 2022 18:02
The Brick has great customer service. Reasonable prices and when supply chain isn’t an issue, your merchandise can often be delivered the same day.
01 October 2021 8:10
Big thanks to April who helped me and my son pick out our desired product. Quick order in time for brand new unit! Great overall purchase experience.
08 July 2019 7:17
Was not informed about the insurance properly on the brick card have never wanted this type of insurance on a card now i'm being told when i called to the brick i'm on my own if the sheet says yes i'm on the hook to pay the bill my self and i never would have said yes to this!
24 April 2019 16:53
Excellent service from a big corporation in a small town. The sales manager April is great to deal with, easy going and super helpful. A lot of locals seem to have differing opinions than mine, but I chalk this up to entitlement issues. Either way, I would recommend shopping here.

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