10 December 2023 22:04
Shubham was amazing, he was very helpful in finding a mattress for my son. He found me great deal just in time for Christmas. And took the time to help a girl out. Amazing service Thankyou
28 November 2023 4:27
Would leave 0 stars if I could. Everything was fine up until delivery and customer service regarding our delivery. I asked them to leave packages at the front door and instead the delivery drivers trespassed into our neighbours back yard and threw our brand new coffee table and end table over the fence onto our property and busted the fence. Called the brick regarding this and Nicole said that she would contact the owner regarding this matter and promised to get back to us the next day. 2 days go by and no phone call. We had to call her and she said that we requested that my brand new coffee table and end table be thrown over the fenceā€¦ shake my head. My wife had to get this back over the fence and apologize profusely to the neighbour, as I was away at the time. Very disappointed. We will not be ordering anything else from the brick.
02 May 2023 4:49
Shopped here several times over the years. Great customer service and staff were informative!
05 April 2023 16:00
Jessica was wonderful. I knew I needed a dishwasher and she helped me make a well informed decision for the one that was perfect for my family.
05 April 2023 9:59
We have bought a few appliances and pieces of furniture from the Brick Whitecourt and we have always received kind assistance and great customer service.
04 April 2023 10:54
You did a great job helping me pick out my appliances and arrange delivery. I will be a return customer!
28 March 2023 2:10
I was put in contact with Jessica N, from a co-worker, she is exceptional. She found exactly what I was looking for with a great price, she was quick to respond and made the overall experience amazing.
26 March 2023 20:30
We went shopping for a living room furniture set at the Whitecourt Alberta branch and Jessica Westlund was a great lady that helped us, not only with our very specific needs, but also all of our finance options as well. It was a very good experience and we will definitely be returning to the same store in the future!
24 March 2023 14:58
We moved to the Whitecourt area and need a washing machine quickly. Jessica found what we wanted and got it in within a few days. They even took our old machine and recycled it even tho it is not commonly done. We got great service at the Whitecourt location. We will shop here for our Brick needs!
22 March 2023 23:34
I have been looking at getting a new mattress and Jessica has been very helpful in her knowledge.excellent customer service,
22 February 2023 6:29
Jessica was very professional and patient with us as we decided what we wanted and made our purchase painless. We left the store completely satisfied.
12 February 2023 11:44
It was very nice experience shopping there. Staffs were very friendly. Tried best to help us.
09 February 2023 20:01
We went to The Brick in Whitecourt to purchase a couch. Jessica Westlund was very friendly, helpful and knowledgable. She patiently helped us decide and had all the details quickly for us. Very pleased with our shopping experience.
01 February 2023 21:40
Recently had issues with a dishwasher purchase. Jessica Westlund was very helpful and resolved said issue. She has restored my faith in your store. Excellent customer service from Jessica.
19 January 2023 18:50
Had a great experience, Shelby helped me look and gave me great advice on what I needed. Will be coming back to purchase again.
02 January 2023 15:20
Jessica was amazing and was able to help me immediately find what I was looking for. Thank you Jessica!
13 December 2022 17:09
Jessica was able to help me with all my queries and was patient when I kept changing my mind.
30 November 2022 11:33
Went to the Brick in Whitecourt to order a freezer and was helped right away by Jessica Weslund. I was able to order my freezer and be out of the store in a short time.
23 November 2022 10:40
Thank u Shelby inglas you were very helpful and patient. I enjoyed our talk on my new chair
20 July 2022 9:31
I purchased a power recliner for my mother from Tiffany at the Brick in Whitecourt. She was so helpful. She even showed me where I could apply for a provincial grant as my mother needed the chair for her mobility issues. Tiffany also helped me personally to get it delivered to my mothers home. She went out of her way to help us. I would definitely purchase from her again.
22 June 2022 16:32
Tiffany was very helpful and it was a painless experience. Also, Deyna was very helpful in the on line live chat.
07 May 2022 6:06
First time went into a Brick store. Excellent service at the Whitecourt Brick location. First day I met Brian. He welcomed me with smile and respect. He is very knowledgeable about all the different products provided by Brick. He analysis a customers requirement and recommend different options to choose from. A wonderful person to have in store to give the right advice to the customer.
I could not decide what I want to purchase on the same day so went to the store next day and met Tiffany. She is a wonderful person with good knowledge of all the products. Always smiling and making sure the customer satisfaction is top notch. She went through different mattress options and helped me finalize the mattress set that would match my needs. I got what I want at a good discount. Definitely recommend Brick products.

Thank you Brian and Tiffany:)
02 May 2022 3:54
Always such a pleasure shopping at the Brick - store is always clean and prices are very competitive. Thank you Tiffany for always showing us our best price options and for ensuring we get exactly what we are looking for! We will be back!
10 February 2022 8:14
Tiffany was great to deal with. Very patient with my indecisiveness! Helped me researched for a few days on which mattress I wanted to go with.
All the staff at Whitecourt Brick are great to deal with.

Write a Review for The Brick



Overall Rating: