Workers were attentive and quick. We were able to check in, pick up our order, and be on our way within 20 minutes. The warehouse worker was very friendly and helpful with loading our order into our vehicle.
Quick and friendly service, went to main distribution center to pick up our item. The staff was very friendly and Jacob was very helpful getting it into our truck.
Russo was very helpful and seemed genuinely concerned that the bed I bought be loaded properly so it wasn't damaged in transit. A very positive experience. Thank you
If I could give this mattress ten stars, I would! It's simply phenomenal. The moment I lay down on it, I'm greeted with an unparalleled level of comfort. The support it provides is second to none, and I wake up feeling refreshed and pain-free every morning.
They were efficient and fast. Everyone was very kind and nice. The only thing is that the website said that they had stock of what we needed at a location but turns out it was the warehouse so we had to drive to the nearest brick order it and go back to pick it up. If the website informed us with it we would’ve saved time. But overall a great experience
Picking up our sofa from The Brick Distribution Centre was seamless and friendly! Dan even took the extra time to ratchet strap my sofa safely into the box of our truck for me! I would have struggled for an hour trying to do that! I would definitely recommend this pickup location!
We purchased a new mattress for our daughter at the Okotoks store and came in to the distribution centre to pick it up. It was a great experience from start to finish. Thank you.
Great shop, very professional personel! Bought matress here for my daughter and she is very happy with it. We will buy mattresses and bed in this store.
Jacob P (I can't read his writing) was excellent. Helped me load the items into my car and was extremely courteous. He was better than most other people I've dealt with in customer service. 5 stars. His excellent demeanour goes a long way to promote the Brick.