The Brick Mattress Store

Came in to look at twin mattresses and was in and out in under 30mins and had one bought. Not only was the staff great but when I called after Christmas and the price had dropped 20$, they called me back that same night and did the refund over the phone.

Fast, fantastic service. Sales associates were extremely knowledgeable and helpful servicing us with exactly what we needed without overwhelming us with information. If your in the area this is the place to go

We have bought our last 2 mattresses here and have been pleased with the service and product.

After a couple years of terrible sleep and trying different mattresses out I found myself at the Brick in Spruce Grove. I spent about an hr in the store and the sales consultant helped me find the perfect bed! First time in a few years where I actually felt like I wasn’t hungover and tired in the morning even though I didn’t drink the night before lol! I’m now about day 5 into my new mattress and my each morning I no longer have lower back pain. The sales consultant even hooked my wife up with sweet pillow for side sleepers! Very happy with my purchase and the service was amazing! Finally getting a good nights sleep!

We stopped by half hour before closing and Curtis really took the time to show us what we were looking for! He gave us the best deals especially compared to their other locations and we found everything we were looking for. He’s so fun to have as a sales consultant. He’s very good at his job! Makes shopping easy!

Curtis our sales person was excellent. He listened to what we wanted. He ever so gracefully guided us into exactly what we wanted. Good service good prices. 5 stars all day long. We will be back for more!

Brandon Nelson was an amazing help in choosing 2 new mattresses, box spring and bed frame for our family. He went over and above serving us, and making sure we were happy, without any pressure. We caught a stellar deal on everything, which is always awesome!

We came into the store with a very unique request and Curtis was very helpful to make sure we got what we needed.

Absolutely fantastic experience! Brandon was our sales person, complete professional, no pressure salesman, didn’t show us stuff outside of our budget. Was very knowledgeable on all of our questions as first time “real” mattress buyers. We will be back for our next mattress!

We purchased a mattress from this store when we went and picked it up and tried to sleep on it, it was very uncomfortable and we went to return it we were told we could not return it and get our money back, that all they would give us is a credit. We said we didn't find anything we were interested in. We were told that's all we could get, even though we just purchased the mattress, not very happy with the customer service.

Yesterday the wife & I stopped in just to browse (we were planning on getting a new bed.eventually), and long story short we walked out with a brand new luxury king set. However Curtis Chwyl was extremely nice, patient, informative and helpful and most importantly he was really TRANSPARENT! This is true AAA customer service quality.

Excellent customer service, friendly & helpful. Curtis was wonderful to deal with. Thank you and will purchase again from your store.

Went in for a mattress got one picked out after dealing with shana the store manager after I made my purchase I found out that they can only give a three hour window for delivery so asked her if I could schedule it for anytime after three her response was simply no can you leave it with a neighbour but my neighbours work as well so that was not a option for me so I scheduled for the week after. Delivery day comes and they ship it to a wrong address I ask what’s going on was told a message was left with the driver and shana would get back to me as soon as she heard from the driver no apologies for the inconvenience or the fact that no one asked me my address they just confirmed my email and phone number. Fast forward three and a half hours still no call so I called ready to return the mattress and thankfully spoke to Curtis who not only apologized multiple times for the inconvenience but had the proper customer service skills to talk me off the return and schedule another delivery date. I understand mistakes happen we’re only human but it’s how you go about fixing the mistake that matters. Curtis is the only reason this review is three stars and not zero and the reason the brick still has my business

Curtis was so down to earth but a wealth of information as soon as we walked in the door. He gave us the freedom to choose our bed and was there to guide us. So impressed with The Brick Mattress store and it's customer service. Thank you!

Great sales person Curtis, great service with the delivery. Transparent people. And friendly.

Thank you The Brick

The customer service was very good. They helped us pick out our mattress and a couple of pillows. I HIGHLY RECOMMEND THIS PLACE.

Curtis at the Brick Mattress Store provides outstanding
Customer Service. Curtis’s knowledge of products really made our buying experience easier. Very professional, friendly and great to deal with.

My wife And I got exceptional service from Curtis and Johnny at the brick mattress store in Spruce Grove… Really recommend this to anyone In the province.haven’t had service like this ever.no BS.we will be back.thanks guys!