We have been going to this restaurant for a good number of years and have always enjoyed our time there. Unfortunately this last Saturday 18th November 2023 my wife’s birthday we were dealt a real blow. We were seated and ordered drinks after 20 minutes.we ordered our food 30 mins later no food came, a hour later no food, we asked our server who was excellent by the way, what’s the problem. Apparently the kitchen had a problem after waiting over 2 hrs the food came. Here’s the biggest problem 4 tables came in after us and were all served before us drinks and food. In fact two tables had left When our food did come our night had lost its appeal and with it the birthday atmosphere. We took our food to go. I called Sunday to speak with a manager and she was polite and said that the GM would call no later than Monday to talk about the events. It’s now Wednesday and no call.
Edit to review
Rylan eventually called he had been busy very professional attitude. Had a positive attitude and good communication. He acknowledged his issues of that evening.
Chloe was our server and she was fantastic the only thing I would mention is that you pay attention to how much things cost. I paid $21 for a Bulldog. Either it's been a while since I've had one or it's just the inflation.
Shannon was the best server ever I’ll definitely be back again, update I came back again and Shannon was yet again my server she was great and even gave me extra tickets to enter into the draw for flames tickets
Haven't been to a brewhouse I didn't like. The food is always on point and the service was good. The Canadian Brewhouse is for sure always a good choice.
Had a great lunch here! We were craving soup, and they had 2 flavors. They were delicious! The boneless wings were very good, and our server was friendly and attentive. We'll be back!
The food and drink was great. The best part of my experience was my server, Sarah. She was very knowledgeable, funny and provided great service. I highly recommend requesting her as your server.
We had such a great time at the Brewhouse! It wouldn’t have been the same without our server Sarah. She was fun, knowledgeable and kept up with our many requests
The food is amazing. It always is. I’m not writing about that because you already know that. Or should. What about my bicycle out this one in Cochrane. It started raining about an hour before I got to Cochrane so by the time I got there I was soaked. Manager let me dry my bike in area they weren’t using. The staff answered my question as to their favorite meal, each with different answers. Anyway bottom line and is the only reason I wrote the review people, good food. Plus they did extra. Go there!
Rilen was the guy I talked to. If owners read this. Raise time!
Here for my buddies birthday for wing night. Got this pathetic plate for 9 bucks.over a dollar a wing for dry meatless wings. What a joke this is. Unreal
Lindsey was a rockstar! Super outgoing and friendly, but at the same time professional and left us alone to enjoy our meal. Gave great recommendations for food and wine. Great experience all around. We will be back! Thank you CBH and Lindsey!
We just had a fantastic five star experience at the Canadian Brewhouse in Cochrane. Anna provided excellent service and made the meal a fun experience for all. Great recommendations for food and drink as well.
We enjoyed a great experience at Brewhouse in Cochrane last night. Our waitress, Anna, had us laughing within the first couple of minutes. Our service was exceptional! Once in a while you get a really good waitress, and everyone at the table makes that remark. Oh, and the food was really good too! We love the big patio at Brewhouse as well.
Great food & great service. Emma was the best server i’ve ever had. She made my whole week a lot better and left a big smile on my face. I have never had better service anywhere else I’ve ever been to. She kept our table tidy and had our food and drinks out very quickly. Emma deserves a raise! Will be back just for her:)
Hello Brewhouse-Team in Cochrane everything was great.the barkeeper let us know what the different beer sizes means.my wife and i are from Switzerland and didn't know how we can get our thyrst quenched in a good time.thanks.
Had dinner at Brewhouse Cochrane tonight to celebrate my daughter’s dance recital. Shannon was our server, she was wonderful! Very friendly, knowledgeable. Service was prompt! We will be coming back for sure!
Shannon is hands down one of the best servers I have ever had, she rememberers my name and my order everytime! She should be promoted with a raise! Go Shannon!
Alex M was amazing, great service overall and she was the sweetest will deffinetly come back. I recommend this Canadian brewhouse I always have a great experience and am here ALOT! Never disappointed
Want to share how much of an amazing experience I had thanks to the brewhouse staff and Alex M. For a great serving experience, being polite as ever! Will be coming again thanks to her
Tried the new drumstick they are offering on wing night. They are fantastic great taste and I believe a good value for your money with the size of portions they are serving. I would definitely recommend them.
Sundays at Brewhouse have become a routine for me and my friends for the past couple weeks and I can’t have asked for better service or food. The daily specials never shy away from giving a good deal on phenomenal food and we have never been met with anything but outstanding service. We will be continuing the weekly tradition for months and years to come! I’d also like to give a special shout-out to Lindsey who has been our bartender and server every visit so far. She always goes above and beyond to be friendly, engaging and professional! Keep up the good work Canadian Brewhouse!
Called to say they missed an item from our skip order - they had someone immediately bring us a new larger item of the same and when they delivered it we saw our original box on the front step. So embarrassing. Great costumer service at Cochrane Brewhouse. Delicious meal!
In all this covid pressure and stress, being able to visit here and have a prime rib dinner for the price of a special burger! The patio is one of the better set up ones and the staff and waitresses are so considerate it's a great patio experience! It's good food. Good time.
Came in for a quick dinner and ended up staying just because of the amazing and inviting service we received from kristen. Had a great time and even better service at the cochrane brewhouse.
Becca was the best server I have ever had, so sweet and so funny! I’m in love with this location, a view of the mountains and stars from the patio just makes my night! If you’re going to go anywhere it is the Cochrane Canadian Brewhouse! Plus the drinks were great!
Great Customer Service, all the employees had big smiles and were very polite and accommodating. Drinks were poured quick, and were nice and cold. Food was also not horribly long to wait for. I also didn’t feel like I was waiting because the bartenders kept the conversations moving. Would recommend if you’re looking for a quick bite, or looking for a chill place to vibe and grab a couple drinks. Special Mention to Ali (?) for the amazing service and the recommendations! Will definitely be returning.
Make sure you DO NOT order the famous Nachos.they ate now about half the size they used to be. $18.99 for literally two handful of chips.crazy RIP off and so sad since they used to be HUGE.
Walked through the doors and was promptly greeted with a smile, we were sat at our table in under 3 minutes.drink orders were taken in a timely manner and delivered quickly.refills were served without us asking. The server was courteous, attentive and professional (I didnt get her name, red hair and glasses) the service was excellent. The best part was the food came quickly and hot. Quality checks done after a few bites and a few more times during service. Will be back for sure and recommend to friends and family. Keep up the good work Canadian Brewhouse Cochrane.
Staff is nice. Food is sub par compared to the other choices in Cochrane. We have tried it several times. Pretty disappointing each time. Wish it wasn't the case, but we'll go elsewhere from now on.
The atmosphere is here is really nice, very much like a sports bar with many tv's to watch the game. Food here is also very good, lots of flavor. Very clean place and staff are really friendly.
Was served by a guy called ali, absolute credit to the establishment, i will return solely on his service, should be employee of the month for sure 10/10, great night
Oct 16,2020 - Jeremiah, Parker & Brenna hosted our Prime Rib Event with 6+ hours of excellent service and many compliments from the guests on the food. Kudos to all 3 of you 2017 - Fantastic food, good fun. Alyssa R, Erin C. & Tom McCreath yet once again give personal and excellent service.
Worst experience ever. Waited seems like forever to get our drink order and even longer to order food. Decided to just leave after drink order. Wont be going back and wasnt even busy at all.
Nice place. Lots of selection. Service was ok. Food was not as good as i hoped. Benny breakfast sauce was light and semi bland. Wings was sad 15$ for 9 small wings and they forgot to not put onions on nachos, 1 soda no refill. So not as good as i hoped.
Love the out door patio at night with the warm heaters above. Food there is pretty good, little bit pricey. Appetizers are good for sharing with friends. Servers have always been nice and friendly so far.
Always good food and a great time. The patio is nice to sit out at during the summer. And they always have most of the sports game on so you can catch your favourite team!
Food is always pretty mediocre, you can't expect a whole lot at the Brewhouse. Definitely better than the one in Regina. They always got a good daily special on drinks though, so not a bad spot to grab a pint.
Best meal I’ve had out in a long long time! Lots of attention to every ingredient on our plates. Pleasantly surprised, didn’t expect such a memorable experience! Great service as well I ordered the chicken Alfredo pizza and my friend had the burger and sweet potato fries. Also if you haven’t had their ranch, do it.
Food was cold, when asked to be fixed they microwaved it & it was still cold. Not sure if they even use thermometers as multiple items were cold. It was very disorganized & chaotic. Don't plan on returning.
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