The Car Salon - Audio & Remote Car Starter

I sent my wife in to have her remote starter reprogrammed but unfortunately it was a very old system and couldn't be fixed. The guys spent over an hour trying various things with no luck.
During that time my wife received a tour of the facility and shown the various things these guys do. She was very impressed with the knowledge and level of expertise shown by the guys at the Car Salon and we will be returning when we purchase a new car for some PPF and custom detailing on the bodywork.
Hands down one of the best auto shops in Calgary, and they didn't charge her for the time spent trying to fix her remote starter.
Calgary needs more honest and friendly auto shops like The Car Salon.

They gave me a great deal on carstarters for 2 cars. Even after they had to fix a botched job from a previous installer on the used car that we weren't even aware was there, they stuck to their guns and didn't charge me a penny over the quoted price. Everyone was friendly and cordial even though this was a last job on a Friday and it probably took longer than it should have!

My car looks and smells amazing! I am so impressed the smoke smell is completely gone and my interior looks brand new! I highly recommend!

I'm happy with the experience and service I received when having a remote starter installed on my truck. I would definitely go back here.

Taylor helped me today with my car starter. Very professional, very helpful and very nice. I would definitely take any future car problems to them. Really nice office

Absolutely amazing Team
I put new headlights in my truck and was having a problem with how they were working.
I gave these guys a call and they took the time to research a solution over the phone and I was able to fix the problem.
Can't thank these guys enough.
Highly recommend.
Thanks Car Solon

I bought a used motorcycle which had the usual scuffs and scratches so I called the Car Salon to have a power buffing of the paint. I was more interested in getting it done that day than getting quotes for the least expensive service. Perry said yes I can do that for you today and gave me an estimate of $250 or $300. I thought that was fair and took him the hard bags and top box. He called about 3: 00 to say I could pick them up as they were done. They look great. The deeper scratches are still there but much less noticeable and the scuff marks are gone with the finish as new, like a mirror. After being quoted as much as $300, which I agreed to be fair the total cost without tax was $200. Great job at a great price and went out of his way to accommodate my schedule.real nice people to deal with on my first visit. Thanks Perry, Ill see you when I can bring the bike to do the tank. Bob Dielschneider

Just got my truck detailed today and couldn't be happier with the results. Well done! Looks like brand new. Will definitely be back again.

Needed work done for a dent and paint repair; was able to get in within the week. Job was done in a short amount of time. Great work + was able to get a courtesy car (no charge) while work was being done.

Perry and the boys did nice job doing the PPF and ceramic coating on my truck.look forward to doing more with them
With my truck

Had a great experience with Car Salon. They helped navigate all the insurance stuff after a fender bender and I picked up my car all fixed up and even CLEAN! The guys are always friendly and have gone above and beyond more than once. Helped me install my wipers when I couldn't figure it out, gave me some tips of how to take care of some scratches, etc. Highly recommend.

I'm from the Edmonton area and I have an Astrostart remote starter that was giving me an error code I didn't understand. I called this location because nowhere locally to me, even the two stores in Edmonton that "specialize" in Astrostart, weren't able to help me with what the code meant.

I had the pleasure of calling and speaking to a gentleman by the name of Taylor, who not only took the time to look up the code for me, but he also told me what the code meant and how to address it.

Needless to say, I went out to my car, tried his advice, and it fired right up in 3 seconds.

If I were closeby Calgary, I'd stop by Car Salon in person to shake Taylor's hand and bring the team coffee and donuts.

Thank you for the excellent service Taylor.

The next time I am in Calgary, I WILL drop by with a token of thanks.

Awesome install and awesome service as well. Wife loves her remote start. These guys are 5 stars all the way.

A little confusion at check in but, other than that all good. Prompt service and helpful staff.

Got our car Rust Checked here this month. Had a bit of an issue to start but Perry B.was great to work with, helped to resolve it satisfactorily and did a fantastic job on the car.

Had a 2 way remote starter installed on my Jeep and these guys did an amazing job! They removed the old system and installed the new one within a matter of hours. Their pricing is simple and competitive. The starter brand that they install seems to be high quality and works great! On top if all of that the guys behind the counter were friendly, respectful, and happy to answer all of my questions!

Glen was very helpful, I always seem to have air pockets in my tint but they will fix it. Just a pain to have to go back to get it redone

Bad customer service. The people there just ignore you. Wouldn’t trust them to do a good or honest job on my car.

Electronics department was absolutely fantastic. Went in with an issue that they MOSTLY fixed but when I mentioned the lingering problem they quickly remedied it.

Would definitely go here again!

Best shop in the city to get your vehicle wrapped. Quoted me thousands less than other shops did, and did a phenomenal job, i was worried about someone disassembling my entire car that wasn't a bodyman, but not a problem at the car salon. Thank you guys!

Amazing service, highly recommend!

Tinted same day for a great price and quality work.

Very professional company to deal with. Steve was great helping me reprogram my remote after it stopped working, and most of all did it for free.
Thanks again Steve for your help, I really do appreciate it.

These guys are awesome. It is really nice dealing with a place that takes utmost care in customer service satisfaction. They were accommodating, knowledgeable, fast, amicable, and the list goes on! I appreciate the time they took to explain what steps would be taken to look after my car. Kudos to Perry, Steve and Courtney! You made this a great car experience. I appreciate you going above and beyond. I will definitely be back and will be referring you to everyone I know. Thank You!

These guys were amazing to deal with. I had a brand new 4Runner which got scratched up and they did an amazing job on polishing and fixing it up. I definitely recommend this place and the staff was very pleasant and easy to deal with. Will be looking to get more work done from them down the road!

Had some "troubles" with the car fob that was installed a few years ago. I went in & they addressed the problem & had me on my way in less than 5 minutes!
Very kind, Helpful, & quick service!
Thank you Again!

The customer service at the Car Salon is outstanding!
The staff are all friendly and welcoming. It is so refreshing to visit a business where you are valued as a customer.

They genuinely care about helping their customers. Good service and great work, got my tires changed and remote start looked at. Supportive helpful staff took my many phone calls:) while providing valuable information.

Great place happy with service and the responsibility they make on their mistakes they make been using them for years

Got what I went there for, but not a single employee had a mask on and I'm sure they didn't wear one while in my vehicle.

Being high risk, this is a concern. If they don't care about Alberta mandates and safety of others, I want nothing else to do with them.

The absolute worst experience i’ve ever had trying to spend money in my life.the people are the absolute rudest condescending people i’ve ever had the displeasure of coming across in my life.do yourself a favor and go literally anywhere else to get your work done!

This is by far the worst customer service I had to experience. They are rude, not professional and condescending. I am talking here about 3 out of 5 people who work there.the guy wearing glasses and the shorter guy at the counter to the right of the door where cameras and other accessories are displayed as well as the lady at the counter across from the door. Really bad experience and disrespectful people who do not in any way know how to treat customers that choose to go to them. Lots of businesses are out there that would do the same service without having to deal with such inept, unprofessional and rude people. Absolutely not recommended and definitely not worth it.

I recently had the Car Salon install a remote start on my vehicle. Unfortunately, things didn't go as smoothly due to my vehicle, and the customer service I received from them during the install and as follow up was outstanding.

I got my remote starter when I got my car a long time ago. For some reason it just wasn’t starting the car anymore. I went to a place called ARA, initially to fix it and they told me I should get a new one and he didn’t know anything about the brand I had. I decided to try the Car salon first before deciding to get a new brand and he figured it out in less than a minute by clicking 2 buttons only and explained to me it was in a mode where it won’t start the car but would open it and showed me just how to fix it myself if it happens next time at no cost. I highly recommend this place.

With the cold spell my car remote starter decided it needed a new batteries. It wasn't working for me so I called and asked if I come over and will someone please change the batteries Which he did do but he did suggest changing the rubber part in the front as it was torn. He had a spare part in the back and replaced it. Thank you for the great service. I will be coming back when I need any of the above services done. THANK YOU!:)

We are currently in a polar vortex and it is -40°C outside. The fan for the heater in my van (Plumbing company, van has been running 48 hours straight almost) failed and needed to be replaced. These guys took my VIN over the phone and had the parts there by the time I dropped it off, not 2 hours later I was back on the road nice and toasty.

Overly impressed, will be bringing my personal vehicle here in the future!

I am a long time customer. The guys installed a new bluetooth car stereo receiver for me. Very good service and the installation work has been excellent. I would be happy to recommend them.

The squeezed me in to work around my my life so I could get my Dads car detailed for part of his birthday present and they went above and beyond doing an immaculate job. Highly recommend

They installed my Pioneer stereo, same day. Love the product, service was great as was the quality of the installation.

I have used the Car Salon for all my vehicle's add-ons, most recently a car starter and replacing the batteries in my fob.
The staff are friendly, fast, professional and they are reasonably priced.
I always have a good experience there and would recommend them to anyone.

In Nov 2020, I had called to get a quote on a remote car starter as I had purchased a vehicle that did not have one. Gave all the details of the vehicle, including that it was a button start. Was quoted for base model for $400. I put this item on my Christmas list to all those that might want to contribute instead of purchasing a gift and my family put together the funds for me to have it for a Christmas gift. The facilitator of it all called mid-Dec and was quoted $499 for same starter i was. I went in to reserve an install time and was told $550. I went ahead and booked and then in discussion found out about the $499 quote and when Courtney called to confirm appointment yesterday, I asked why the different prices. She couldn't answer why but confirmed it was $550 for the model that I had chosen. (Base model VIPER)
When she called to advise the vehicle was ready, she kindly offered it to me at $499 plus gst. For which I am grateful, thank you.
I picked up the vehicle and it wouldn't start. Apparently that the door was left open with dome lights on for entire installation and drained the battery. Then it required a boost and apparently I was to be advised of this when I was paying for it, rather I paid and went out to the vehicle to find this out. As the battery was over 5 years old, it most likely needed to be replaced, however, having this issue in the middle of my work day was not exactly convenient.
Having taken the receipt and keys etc and the booklet for the starter was left in the vehicle, once it was boosted I went to purchase a new battery for the vehicle. Got home from that and discovered that the starter that was installed was NOT what I had ordered. I contacted Courtney again and asked about this. I was advised that she was not there when the car was taken in this morning. I asked why I was not called and since she was aware that the reason the Viper was chosen over the Clifford (yes I am aware same manufacturer) was the shape of the keyfob was compatible in shape with the fob for the vehicle. Again, she didn't know. And then informed that there was a 6 week back order for them.
I fail to understand why the reservation for installation for the Viper was taken, offered and sold to me if this is indeed the case. I also fail to understand why I was not called and informed.
So instead of being happy and excited about my Christmas present, I am disappointed and have spent the better part of my day dealing with this.
I chose the Car Salon based on reputation & experience with other purchases in the past. I will reconsider that in the future.

**Edited - Car Salon contacted me when they had the Viper remotes in stock and I went to change them out. Much appreciated for the prompt attention. I still believe that the communication was severely broken & at any point along the way, I should have been informed about the inventory issue.
Thank you for rectifying.

Quinton was helpful and resourceful in navigating a unique issue involving Euro and North American spec wiring incompatibilities. Great attitude among staff. Looking forward to doing future business.

Gilles and Company did a great job wrapping my 2020 ZL1, couldn’t be happier with the pearlescent colours Gilles recommended, great job all

I have brought my car here over 3 times and every time the staff is beyond friendly and they take extra steps to make sure I am getting the best results for my car! I have recommended this place to everyone I know and will continue to bring my car in

Got my entire sound system replaced with an amplifier in my vehicle and they did a bang on job!

Actually they did such a good job of hiding the amp and wiring setup that the guy handing me my keys back actually couldn't find it.

These guys definitely know what they are doing and their technical knowledge was on point.

The Best Detailing Service in the City. Highly recommend coming to Car Salon for detailing your vehicle. They got my car smelling and looking amazing. I feel it runs better now! Eden did a incredible job and Quenton and Steve made sure I left the shop with a smile on! 100/10 best automotive services in Calgary!

Got a quote from Steve to remove two long scratches from my vehicle I got in a parking lot. Friendly service and they explained my option and the process.
They not only got rid of the scratches but buffed the rest of my vehicle to even everything out. They reduced the scratches over 90% and my vehicle came out looking brand new—shiny and beautiful. Didn’t leave swirls or any imperfections. I will definitely enlist their services again.

The costumer service great they don’t only fix my car stater control they show me the best an proper way to use it yes I will recommend them for sure

I went there to get front end work on my truck and was happy with the time frame not so happy with the price but what can you do. I had to think about it and being that my truck is old like me the rusted bolts and etc.would certainly take time so I think the price was OK.

Amazing experience! I went in for rust protection and ended up getting my vehicle detailed as well. The staff are super friendly and they do such a great job. My vehicle was returned to me much cleaner than when I dropped it off. I am incredibly impressed with the Car Salon. Will definitely be returning for any other potential services that they could help with.

Car Salon SUV was speeding and tailgating on Deerfoot.

Car salon handled issue in an appropriate and professional manner.

I booked an appointment online the night before to get my windows tinted.when i showed up to the appointment the guy looks at me incredulously and yells at me for not calling-in to confirm my appointment.i walked out went a block down the street and ZR Auto was more than happy to do it, with a smile.

I was looking to upgrade the horrible stock headlights in a Jeep Wrangler. Steve at the Car Salon was able to provide me several different options. Great communication in following up with me after he checked availability. Installation was fast and Quintin completed the final invoicing and ensured the vehicle was cleaned. I'm happy with this experience!

I was quoted a price on a wrap on the phone after sharing photos to ensure they were accurate with the project. Two weeks later (day before the appointment) they called and tried to increase the price by 2.5 times. Needless to say I won't be dealing with them!

The customer service at the Car Salon is outstanding!
The staff are all friendly and welcoming. It is so refreshing to visit a business where you are valued as a customer.

This has been my second time here. I have an older, well.really old CompuStar remote car starter that was installed on my 2008 car back in 2008! (not installed by the car salon). It has a habit of going into valet mode after a battery change and I am not able in any way to get it off that mode. I took it here first in Oct 2019 and they were awesome and helpful fixed it quick and got me on my way.
I took it here today for the same issue being stuck in valet mode after a recent battery change.

What is really important to me and stands out about this place is that they didn't try to sell me a new remote starter or something I didn't need. They fixed what I have already have installed/wired.to me that is like winning the lottery. I always believe if something still works then why get rid of it?

They also advised me that if in the future things start to go wonky on it they can change out parts to upgrade portions of it or whatever the case may be. Wonderful! I'm your customer for life! It really feels great to go somewhere you can trust.

Friendly staff excellent fast service. I had a stereo and a remote starter done in my 13 f150 got the parts in fast worked with me to get the vehicle in when it was the easiest for me. They finished in the time promised and walked me through every part of the stereo and remote starter.

I have been here twice now. They did the tint on my car a few years back. This time I had an issue with my sound system (that was installed elsewhere) They were able to fix the issue in about 40 minutes and charged me $100. Would highly recommend them to anyone! The staff is friendly and very helpful!

Warren and Chad are excellent. Great repair shop. My Co-workers and I all recommend this place to our friends.

I had been shopping around for a remote starter for a while and decided to go with The Car Salon. Starting with the conversations I had on the phone with Quentin re: products and appropriateness for my vehicle, to the installation and overall service, my entire experience with this crew was top notch. They were beyond informative, friendly, and professional. By far the greatest customer service I've received in a while. Would highly recommend these guys!

Very professional and felt welcome, Matt more than helped me with my van. Very knowlegable and reasonably priced

I visited the store and talked to Randall in the auto body dept about a product I was looking for. He gave me several ideas and a small sample of the product which worked very well. Thanks again!

Friendly people delivering a wide range of services. We just had a tire puncture repaired but they toured us around the facility. Very clean shop.

I have never had such a positive experience go negative so quickly. I took my vehicle in to get a car starter installed as a birthday gift from my family. At first everything seemed great, I dropped my vehicle off the night before, and received a call the next morning at 10am (appointment was booked for 9am) that the install was already completed, I was thoroughly impressed.
Upon picking up my vehicle, I went to leave and noticed that my check engine light was on an a traction control error light was also on. Not a big deal right? I figured it was just a wiring thing that must have occurred when they installed it probably a quick fix. When I went back into the shop to inform them of the lights the first thing they told me was "oh, yeah those were on when the vehicle was dropped off".
What. A. Joke. They then proceeded to tell me that it more than likely just came on when I dropped the vehicle off and it slipped in the parking lot (it had snowed overnight). Right.except I dropped it off the day before.with no snow.and honestly did they really think I would bring something like this to their attention if it was an existing problem? After taking the vehicle for a quick drive I verified that it no longer had traction control. Afterwards they took the vehicle back in and found it was indeed just a loose connection, a 5 minute fix.

Bottom Line, a little customer service goes a long way, I cannot believe that the first reaction for something so simple was to try and say it was already like that upon arrival. I can not in any way shape or form ever recommend a company that would try and pin something on a customer rather than take responsibility for something that very well could easily happen with that kind of installation.

Warren and Chad are a great resource to keeping your car maintained or repaired. They keep you informed as to the status of your vehicle and what it needs. I work for a company where our mechanics take their vehicles here to get repaired. That must say a lot.

These guys are great, great service from Matt always! Got my broken window fixed same day! No hesitation recommending Matt, and the car salon!

Great staff and amazing service. Very happy with everything they did! Originally booked in to get my car starter fixed and head light fixed. But that morning my battery died so they got me in quickly to replace the battery and did my other problems for me too! It was all done for a very reasonable price and in a timely matter. Thanks so much for all of your help!

The installation of a car starter on our Volvo was professionally done. Manager Tony Scott was very easy to deal with and made the whole process very smooth for us. The service was outstanding and the estimate was accurate. I highly recommend them.

Awesome crew here super knowledgeable with anything mechanical and very impressed with the high quality work they do!

The only trusted mechanics and technicians in town. Bar none. I have had all of my audio equipment installed by Phil. He's great.