The Home Depot

The good about this store: Helpful, friendly and knowledgeable staff. Five stars for the staff.
The bad: Appliance delivery (through a third-party delivery agency). I keep buying appliances at this store (two ranges, a fridge and a dishwasher) because I can get there easily on my bike. Prices are good. But I keep saying I'll never do it again because of the delivery service they use.

I got a request to write a review on the "installation" of the last range I bought. Nice guys, but no installation was performed. The "installers" merely put the range in the spot where it belongs and plugged it in. After they left, I read the dire warning about not using the range without installing the anti-tip bracket that I found inside the oven. So I'm supposed to wrestle the stove out and figure out where and how to put this thing on the slate floor? Surely that would be part of the "installation" I was asked to write a review about.

They also did not level it, as I found out the first time I used it and melted some butter in a frying pan and it all went to one side.

Finally, they must have discovered in the past that people sometimes forget to empty out the storage drawer. Then they get a lot of free stuff. They did not bother to remind me to check it. Hence, I lost the iron frying pan I got for my 21st birthday that I've been using for 49 years. (And a lot of other stuff, not sentimental, but still useful.) When I realized this, I phoned the delivery number six times and left messages, that day and the next day. No one picked up or returned my calls. I gave them $10 tip each. What a sucker. You'd better be enjoying my iron frying pan.

Friendly and knowledgable staff make this Home Depot a great experience when you need a few things for home repair or otherwise.

Didn't have what I was looking for but it's home depot location was more for garden and home than small appliances

Summer 2023.
I constantly stop by The Home Depot stores, choose the one closest to me and the availability of goods. This is a very convenient store. Everything is there, you can see/touch everything. Convenient location and check-in

I'm very disappointed with North Hill Home Depot. I was rudely searched by one of the Home Depot associates and treated like a common shoplifter at the self-checkout stand. She did not find any stolen items. When I asked what she was doing, she said it was their policy to search customers at the self-checkout. In all the years I have purchased items at Home Depot, I have never once been searched. If this is your policy to embarrass customers at checkout, then make sure it is posted somewhere for all to see.

Went here for a interview yesterday, and the staff was beyond rude. Didn’t even look at my resume name or anything, made some rude remark about what I wrote down and told me to get bent. Place seemed like an unorganized mess anyways. Won’t be returning here ever again as these people are just day ruiners. Wish I had caught the guys name but I didn’t just goes to show how dicky these people are.

This review was written by a robot one time my Uber driver accidentally drop me off here and I went in and had to buy him some 2 x 4’s so that he would take me to my house to see the whole situation was quite strange

Great Home Depot! Not as big as some but in an awesome location on 16th Ave. Trans Canada Highway. Last Home Depot before Banff. I think is just a Canadian Tire there. There is a Rona down the road but I'm a Depot man.

Very pleased with our recent appliance purchase. Selection was reasonable and easy to locate on the website. Demo was available to view in store. Dennis patiently answered our many questions, gave great advice, prepared us well for the delivery and processed our order efficiently. The appliance was competitively priced and we were able to take advantage of the Price Match and Beat by 10% policy. The delivery via Ovation Logistics went smoothly and we appreciate the haul-away service; both were fairly priced as was the extended warranty.

Always good
Super cool
And more exciting if you buy tools
And even more if those tools are on sale
Pfff
And remember
Always planning ahead it's good for her

They have a person at the door telling you where to find what you want. Then there are assistance in every area. After they help me get everything the person at the door helps you to put the items in your car. The only thing was that the check out was slow. Otherwise, definitely i recommend this place.

This is a small home depot and I know it well. Basics are usually on hand. If you need something unique or slightly off the norm check the online inventory first. Can save you a trip.

Customer service has been consistently good at this location. Went above and beyond when the rental vans were unable to get out of the parking lot due to bad tyres, and dealt with the situation well, my only gripe is the time taken to release the hold on rentals is 4 banking days, when the hold is $500 its a bit of a sting to the wallet.

Wost shopping experience ever! The staff that are around, that are not to busy talking to each other or willing to offer any hell, don't have a clue about what they are selling or anything to do with it. It's definitely the worst home depot in the city

I had an excellent experience at this location with an employee named Len. He works in the appliance department.
Look for this guy for your next purchase.
He is very knowledgeable, personable and honest.
Provide me options to choose from and gave me great deals.
I would definitely go back for next purchase.
Way to go Len!

Product and location gets an A+. The customer service staff are especially helpful, friendly and knowledgeable. The store is clean and the isles are clear for easy shopping. Every isle is labeled with an overhead sign listing major items in each isle. Thus making what you're looking for simplified. Wheelchair parking is available. Underground parking is also available.

After visits to 2 other stores, one staffed by a guy who was in such a hurry to end his shift that he basically threw parts at me and ran, and another that through no fault of their own just wasn't large enough to carry what I needed I hit the jackpot. A fully stocked plumbing department staffed by a guy who understood what I was asking for and knowledgeable enough to suggest a better/simpler alternative.

Awesome store, I went to pick up paint for the bathroom and an associate asked if I needed help with anything. I told him I was not only painting the walls but I wanted to redo the ugly bathroom cabinets, he set me up with everything I needed and gave me very detailed instructions on how to accomplish what I wanted.
I wish every store treated me as well as i was at this Home Depot. 16th Ave NW across from Northhill mall.
Kudos to you my friend.

Very friendly and helpful staff here able to answer questions. I liked that the staff were knowledgeable and even pro active in asking if I needed help. All smiles at the checkout which was quick

This store made a HUGE error with my order, but gets 5 stars for how the error was dealt with. Will and have, gladly returned knowing I will be taken care of with respect!

Went in to purchase lumber and nails, everything was very easy to find and the staff was more than helpful. My only advice is when you get bulk screws/nuts/anything from the bulk bins, make sure you write the numbers down, I learned the cashiers dont have the codes for the bulk items so I had to walk all the way back to isle 15 just for a four digit code. But over all everything was great, Dustin was friendly and a very quick cashier, Rob and Caroline at prodesk answered any questions I had, and I had no trouble finding the help I needed in the store. Definitely go here of you want great customer service