The Home Depot

The service in the printing department was top notch. I was really impressed with quick, tech savy and professional she was.

Got in, got what we needed and got out.
Staff was friendly and helpful, they even knew where stuff was

I tend to often look for specialty items and most of the Home Depot stores in major areas are usualy sold out. But this one seems to always have few left in stock. Like yesterday i was looking for a blue marketplace pop up canopy tent. They had 4x in stock. Very satisfied!

This location is a bit out of the way for me but I was in the area. I am so glad I did drop in. Ron was so helpful! He provided me with valuable information about plumbing related issues. I may just have to make the trip out to this location again.

Timbers. Fence boards. Concrete. Screws. As usual, home Depot had it all. Staff very friendly and helpful. They loaded our truck too. Thank you. I think home Depot has the best inventory in town for the typical home owner amateur builder.

Excellent staff. In both flooring and the garden centre.
I'd recommend this location.

Don’t waste your time and go there most of people who work there don’t know nothing specially the guys at the customer service

Another location I was at looking for a tool in specific it was not in stock and they called this location to confirm that’s in stock and they confirmed.
I drove around 30min to get there and I asked customer service and showed him the product number he didn’t know anything he said he’s going to call someone for me in that department waited more then 15min looking for it myself and no one showed up to help and then went and asked a lady to give me a hand since the store is going to close in 15min she came looked for it for less then 2min and I don’t know where she went after.so after another 15min the store closed and they came up to me saying that we can’t find it I gotta leave because they’re closed

Don’t go waste your time there!

I need an electrical tester. They had what I was looking for and was reasonably priced. I had to test some fuses and parts in a microwave. It worked for what I needed it for.

It was early so staff wasn't fully prepared but a gentleman restocking the shelves was able to help me. Found the product and was able to get to my appointment

The pro desk is the worst place I have ever been I will sooner deal with a normal associate in particular situations if they don't know they try to help they don't try to fake their way through anything that is a real person that is what I prefer thank you

As an inexperienced home improvement person, I have a hard time finding exactly what I need and unfortunately sales associate are usually few and far between or almost always helping other customers. Usually end up have to search many an aisle to find what I am looking for. Otherwise customer service has been fantastic to deal with whether it be a purchase or return via customer service.

I went for some things here to help my elderly mother put her bookshelf up. The staff is very knowledgeable about everything we needed and asked for. I highly recommend this place if you are doing any sort of upgrades.

Went in to find. 22 blanks. When I walked in I ask the associate where they were kept. She said that they didn't Carry them. Found them in isle 14.

It carries the items that you would expect from Home Depot, definitely not the cheapest option. But they generally have staff that can assist you.

Weirdly rude service for a Home Depot here. While Home Depot doesn't have a policy to offer military discounts, they're usually more than happy to price match Rona's military discount. I've been remodeling my house, and a manager in another store was more than happy to offer a price match on the discount for my stove/microwave and fridge. He even threw in free shipping, so I didn't think twice about this being my first stop. Manager there told me to always ask them, so that's what I did here today.

Was trying to buy tiles for the bathroom and kitchen today. Asked for the price match, and the manager said no (which is totally fine) but inferred that I was a liar for just jovially saying "No problem, sometimes y'all do, sometimes you don't depends on the manager. " Like, I was just trying to be polite. She went off to say that no Home Depot has ever, or will ever have a military discount or price match for one.

It was such a strange interaction, because I wasn't looking for a fight, I wasn't being confrontational. Just asked after being told to not worry about asking the last time I was doing major purchases. I'm not entitled to a discount, and never acted as such. Not sure what prompted the outright rudeness, and accusations of lying today. It was a lot of rudeness out of nowhere. My kitchen appliances certainly didn't discount themselves last time, so I'm not sure why accusing me of lying was necessary.

Sucks, bc I generally prefer Home Depot, but if I'm putting in heated flooring there's not much sense getting it from a place that won't price match. I like Home Depot, but certainly not 10% more on multiple bundles of +$300 boxes of floor heating kits, or new countertops.

I'll still give an extra star for the very nice boy who helped me load all the boxes of tiles into my cart which was much appreciated.

The setup for the checkouts was a confusing mess with a staff member doing a very poor and rude job trying to direct people. Also assuming anyone the staff is directing can even hear what they're saying leaves people that can't very frustrated especially not knowing the staff member there is going to insist on taking your items to scan at what you thought was self check and trying to communicate that you couldn't hear their directions results in them just walking away from you.

Homedepot is ok store but expensive with sometime low quality products (which is not good for the landfall and environment as you have to throw them within 1 to 2 years and buy a new)
In this store, some of the staffs are not friendly, but the store manager (the lady with short hair) is always welcoming and nice.

Very helpful and knowledgeable staff work here.
Store was very clean and the have a ton of safety precautions in place.
I will be back when I start my next project.

Great and knowledgeable staff at this location. I have yet to go in and they be out of stock for what I need. Even if you have a certain product in mind, go ahead and strike up a conversation as you may just come away with something even better and probably cheaper than you were going to get. I will be back

Found everything I needed. Employee I spoke with brought me right to my fixture and gave me the aisle of the vacuum parts I needed.

Do not buy appliances from Home Depot. Short story, orded in August, arrived today damaged, did not accept delivery of damaged product, now maybe will have one by the end of February.

Also, I had to call on another applance refund that was not processed. Would I have recieved my money back, >800$, if i hadn't followed up? No I would not have. Ram, the associate at the North Edmonton location that was supposed to process it, simply did not.

Don't spend thousands of dollars like I have to receive damaged product and have to send it back. Don't expect them to complete their own processes properly; always follow up yourself. They would have simply kept my money.

No offer of any kind of compensation for this entire ordeal that is still in progress.

I will write a conclusion review when the products are actually delivered in undamaged. I have no confidence that this will turn out positive.

Abosultly unaccepatable; I will not even buy paint from them now.

Went to go look for a paint sample and finding the colour we wanted and everyone was very friendly and wanted to pet our dogs

Well this location is smaller than some! Problem though, there's no standards in regards to the coronavirus; there's no sanitizer! Bottle was empty! No greater at the door, some staff members, standing and talking! Saw the odd customer wearing their masks, but not the proper way! It's supposed to be full face mask & nose! Not just the mouth! Even a few wearing under their chin & talking on their cells wondering the store! Went with a good friend, he needed particle board sheet! And I was looking for a pack of 3 smart plugs! Boy should've went to Strathcona! Had better help there! Anyways couldn't find went to talk to a sales rep, his comments (I don't work this department, and busy trying to find something)! Went to customer service, they found item on computer told me to go Isle 5; not there! Then they page someone which never showed! Found a different service rep, sent me to a totally different srea! Finally 25 minutes later found in lighting area

I went the home depot 50 St to buy a air compressor, young kid go above and beyond, explain what is good for my use and helped me to choose great and cheaper air compressor. Thank you!

Awesome experience tonight when our dishwasher decided to break! Went in and spoke with Jim in the appliance section. He was fantastic to deal with and didn’t beat around the bush to sell us a dishwasher. He listened to what we needed and what we wanted and then found us a good deal. I also appreciated that during COVID times he was honest about money, and working in health care I appreciated he was wearing his mask properly and that he didn’t touch his face. It made the whole experience pleasant and great! Not sure if Jim ever will get this but if he does thank you again for your help and honesty.

There is staff everywhere even in this pandemic, able to get what I need everytime I go for supplies and be on my way quickly

Been here a few times, typically average service.

Today was great, might have been a bit slower but the staff was incredibly helpful and very present and welcoming

Love this place. Everything you need in one place. Helpful staff, lots of selection and their website is pretty good too.

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Customer WiFi: yes
Washrooms: yes
Parking: free parking lot

The Product (s) /Service: similar to most other home depots in the city. This one however I find the contractor entrance / loading area is blocked off 9/10 times I come to this location. Usually have stuff in stock.

The People: was in here the other day looking for a faucet. I needed one that had no base plate but could still swivel. Stood in the area for a good 10-15 min searching and none of the 5 employees who were standing 2ft away from me asked if I needed any help. Instead they just stood there chatting and laughing with each other. There are lots of people out there looking for jobs. Please hire people who will work when they are at work.

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