The Phone Experts Communications Ltd. / Tom Harris TELUS & Koodo Store

Very happy with your help.
Thanks a lot to Harmeen, Kumud and Sagun, professional and kind to customers.

I’ve been going to Tom Harris for about 10 years. They are really helpful and are great to work with

Quick and easy transaction to switch over my other carrier to Koodo. Great customer service.

Great store, very helpful. I’ve learned my lesson from trying to do everything online/over the phone, some things are just better done in person and this place is my new go to location

Super great experience at this branch! I’m in Canada on a working holiday and had no idea what to look for when I came to phone plans - Mark was an incredible help! Highly recommend to anyone looking for honest info and good banter:)

Tom was very helpful in getting us set up. Was a quick easy ans efficient process. Cannot recommend highly enough

Joshua and his manager were incredibly helpful and down to earth. I felt Joshua gave me advice that a friend would give, not that a salesman would give, and I appreciated that.

Fantastic staff and service. I am a returning customer and highly recommend them for all your mobile phone needs.

Thank you to Teryl and Alex for making switching from Virgin and Bell super easy. My spouse and I were extremely happy with the service and the switch. Teryl found options for us that made our monthly bill affordable, while giving us exactly what we needed. I have wanted to switch to Telus for a long time, and I am super happy I did. Thank you!

The girls at this location are always pleasant to deal with. Very knowledgeable and have customers best interests in mind. Special thanks to Teryl for always helping when I have issues with either my device or my account billing - she always goes above and beyond to ensure my satisfaction.

This is the only location that I will go to since I started working downtown a year ago. The girls are always cheerful and professional. Even when the store is super busy, they will take the time to give eye contact and let you know a timeline of how long they think they will be helping others before they can help me, and I truly appreciate that. Thanks ladies!

I could not be happier with my experiences with Teryl, Alex and Natasha. Super patient, kind and understanding, even when I ask them a million questions, they are genuinely interested in what brought me in to the store and strive to give world class customer service. I have never walked away from the store feeling anything but thankful for their wealth of knowledge and kindness.

Teryl did some iPhone magic for me. What I couldn't accomplish over several phone calls to Telus, and several trips to Tom harris, She was able to do in about 10 minutes, pain free. Best shop in downtown for Telus Service.

I have come to this Telus consistently for the last 4 months, Teryl, Natasha and Alex are extremely funny, knowledgeable and helpful!

Alex was very efficient, thorough and helpful with porting my Rogers work phone to my personal Family Shared Telus plan. Explained all the details and features very well.