The Shoe Company

Staff was friendly and knowledgeable and of good assistance in the shoes and fit I was looking for.

Sorry not sorry: bought boots there they had silver metal balls around the shoe part that rusted on me had to throw away used for one month?

Sorry not sorry: bought boots there they had silver metal balls around the shoe part that rusted on me had to throw away used for one month

Took forever to find my size in any shoe and I am a pretty common 11. Definitely need to stock more average shoe sizes. I was there struggling for a while and not a single staff member offered to help me. Black Friday deals were good and the shoe option selection is moderate, but the customer service here is poor and the depth of their inventory is lacking.

Staff at Skyview is rude, ineffective, lazy, and unhelpful. Managers (Vivian and Jen) scoff at and mock customers. Very inefficient in processing simple returns with receipts and all packing slips. Money is better spent elsewhere.

Never asked if I need help when I'm here but the prices are decent. Selection could be better for men's formal shoes.

A simple online pick up was so confusing and lenghty. Staff are inefficient and lack focus. Will not use again.

The worst customer service ever. Nobody that works here seems to want to be here and they don’t even care how obvious that is.

Best place to buy all type of shoes great selection prices are a little high but still cheaper than sport chek, champs, and footlocker.ca

Selection is horrible lately. Couldn't find a single thing. If you're looking for runners. You'll probably do ok. Stock was low and embarrassing for this company. Covid is the biggest excuse I hear everywhere. Yeah ok. Right. Sure

Staff at Skyview is rude, ineffective, lazy, and unhelpful. Manager (Vivian) scoffs at and mocks customers. Very inefficient in processing simple returns with receipts and all packing slips. Money is better spent elsewhere.

Very easy to find what you want, organized and clean, with ample staff!
In Skyview center same parking lot as eb games.

Awesome selection. Very helpful staff and came out happy. Thank you for carrying many leather alternative shoes and boots.

I bought my winter boots from there, though they did not have my size in stock but the lady helped me to order to my house. It came within 3 days