The Shoe Company

Went to the Beacon Hill store this afternoon around 3: 00. Had a superb experience. The team were super helpful and sorted everything out. Definitely going back. Thank you

Spent 70$ and my husband bought a new pair of shoes from here on Dec 4th 2022. First time he wore the sole started coming off. Took them back on Dec 14th to see if they can do anything for us as a customer. Was told to leave the shoes and they will send for repair and would contact us within a week for pick up after shoes are fixed. It’s January 2nd today (close to 3 weeks) I have not heard from them. I called the store and I was told shoes are not ready and they will give me a call in a week. Not happy with service. Its a shoe store close to my house and I thought since they have good selection I would always go there for any new shoes we need. However, its sad so see they don’t care much about retaining their customers. Will not be purchasing here again.