The Source

Asif jumped right in to check on me. I didn’t feel pestered in any way - remarkable people skills. For Boxing Day, he let me know of an AMAZING deal that I was just truly blown away with. He helped set up my new phone from point A, all the way to point B of transferring all of the info.

Regardless of the amazing Boxing Day deals, Asif is a key partner to this store.

Thanks again! Be sure to go see Asif to get your questions answered!

Mr. Wahid is the Best. He helped us a lot. I really appreciate his good behavior and top-class service. I must say if you go there then try to talk with him he will assist you 110%

Soheb, a nice sale assistant helps to my friends with a new mobile and new plan.
It was very fast and professional on his part, he explained everything to us in an accessible and convenient way for us. Thank you Soheb.

Loved the service. Came to purchase headphones and ended up purchasing 2 new phones.the staff was very gentle especially a person named Jas. He helped us a lot in selecting a good deal and we ended up getting two phones.the experience is totally worth it.

Just visited source at chinook mall to find a good plan for my daughter. Abdi and Zee are fantastic, they know which plan is the best according to our needs. Highly recommend!

I was in the mall Zee helped my husband and for my kid with the great deal. Highly recommended!

I bought a PS5 from this store 6 weeks ago and the first game I bought constantly crashes within 5 minutes. I've tried everything and now I'm convinced the console is defective. The store refuses to give a replacement or refund, insisting I talk to the manufacturer. I'll never buy anything here again

Not my first choice when it comes to electronic stores, always seem to want to sell you a phone plan.

My recent visit to The Source was a terrible experience. I had gone in for a specific purchase, but the salesperson persuaded me to switch my mobile service to Virgin Mobile, promising a superior data plan.

What's infuriating is that I wanted to make sure it met my needs, so I repeatedly asked the salesperson if the speed was 1 Gbps or 250 Mbps. They assured me, without a doubt, that it was 1 Gbps. This was crucial to me because I was already on Rogers' 5G plan, boasting a 1 Gbps speed.

Feeling reassured by their false claims, I, regrettably, agreed to switch to Virgin Mobile. However, the truth came crashing down on me like a ton of bricks only after I'd completed the switch and inserted the new SIM card. Lo and behold, the Virgin Mobile plan I'd been duped into was not 1 Gbps but a measly 150 Mbps on a 4G LTE network.

I felt completely deceived, and this ordeal cost me time and money. After my disappointing experience at The Source, I had to go to a Rogers dealer to rectify the situation, and there I had to pay an additional $60 for reopening my account. This fee shouldn't have been necessary if I hadn't been misled into making the switch at The Source.

Be cautious when dealing with their sales staff, as transparency seems to be lacking. I won't be returning.

Jas is absolutely a very good at sales talking to costumer, he’s always our sales representative everytime we came here… highly recommend.

Jas helped me and my brother with the phone and the plan. Highly recommend this store if you looking for a good deal for your phone.

The service was wonderful. I found all the customer service very helpful especially Nikolai. Keep doing a great job.

Zee has been a wonderful sales associate. He’s been transparent and with all the information that we asked from him. Thank you, Zee and the rest of the Source team!

Thank you Wahid and Nikolai and Asif for the amazing help getting me a really good deal for my family. Thank you Wahid!

My experience at The Source Chinook has been wonderful. I would like to thank manager Eric who gave me a great discount. I would like to specially thank Nikolai for his great service.
I would always come back to Nikolai for his services.

Zee help me and my cousin to setup new phone plan, he is very helpful and answered all the question patiently I got the best deal. Highly recommend this location for cellphone.

I was looking for new phone deal in mall than I met Zee he helped to get new phone for me with the cheapest plan in entire mall looking for this guy. Highly recommended.

Abdil helped me out, he was really clear and concise. Gave me the best deal. I really Recommend

Went in to get help with my phone and Wahid was very helpful! Great service at this location.

Nikoli he is incredibly accomodating and nice through his methodical instruction on phones in general. And he is genuinely humble.

Thank you ZEE for accommodating us in ur store.we surely recommmend you to our new comer friends

Zee was amazing! He helped a lot when figuring out the best deals for me and my family! 10/10 service! Highly recommend!

Nikolai and Asif exceeds our expectation, they’ve explained all details and they’re are too friendly, 2 thumbs up to this 2 pro!

Wahid was very helpful and friendly and he helped me find the right Xbox controller. He helped me find the best controller for the best price. Overall my experience at the source at chinook was improved by Wahid’s customer service.

Jas is a super duper agent. I was assisted by him multiple times and I highly recommend him. He is the best!

Zee helped to setup my daughter simcard he genuinely suggested a good plan, nice guy. Highly recommend

Wahid helped me out to get a good deal on my phone. He and Jas was super kind and really helpful. Really nice service! Def.recommend! Great team!