01 December 2023 16:26
I went in today after waiting a day for my meds. I was on my way thos morning to pick them up and was told to wait till 2 so i did.
I went in there and the man was telling me they didn't ha e all if them, I simply said this may be an issue but when I transfered here I asked if this kind of thing was going to be an issue because I go away for work and I was told no.bit it has actually constantly been an issue and wow he cut me off. He sorted yelling at me telling me to transfer. How he would be happier if I transfered and he was going to keep my mess.
Well I was actually talking g to my wife and the whole thing was recorded. I am not a big fan of other pharmacies cause it cost mire when you shop out of boredom.but this was the worse way I have ever been treated in my life.

The gentleman in the picture is the man who will be reported to the college.

Well thank you to Randy and especially Konrad for there immediate attention to this.although I am still disappointed and disgusted for being treated the way I was they indeed help rectify the situation.
In the future I will for sure tell people that it is a pharmacy that stands with their patients and I hope in the future the other staff will take a page from their book and treat all clients with the same professionalism no matter what PRESCRIPTION you take because they don't always know why it is being used.

Thank you both.
03 September 2023 11:05
I have always appreciated The Medicine Shoppe Pharmacy, Konrad, Gwen and the others who have helped me there. Very informative, efficient and kind! A Big Thank You to each of you for your dedicated work on behalf of your patients.
29 August 2023 3:18
I am so happy with this pharmacy and highly recommend them! The staff is knowledgeable, friendly & super helpful! Konrad always goes above and beyond to make sure we are cared for. He is knowledgeable and an awesome pharmacist!
23 June 2023 11:02
They give us time frame for 20min, but it took 1hr to get the medicine maybe next time you have to considered we have also something to do,
17 June 2023 20:58
Helpful staff! If you provide them your license plate number to the staff you won't have to pay for parking.
31 May 2023 22:29
Best pharmacy in Calgary! The staff are fantastic. The pharmacist Konrad, is extremely knowledgeable and goes above and beyond with his service. I highly recommend The Medicine Shoppe. It’s a plus that they offer delivery service.
18 March 2023 23:17
Absolutely blown away by the most mind-blowing customer service my wife and I have had. The word "great" does not cover it. Special shout out to Gwen for her outstanding assistance. The lady deserves a raise! Thank you Sunridge Medicine Shoppe! You rock!
20 February 2023 12:19
Everyone at this pharmacy is so nice and very willing to help. I needed to get a compound prescription done. I was helped by the pharmacy assistant when I first came in and then Conrad (the Pharmacist/Manager) helped me afterwards. Explaining how the medication works with details. I was very impressed with their professionalism and kindness. I would recommend this place to everyone. They seem to care about their customers needs
15 February 2023 1:24
Always friendly service. Clean. Never wait more than 10 mins for prescriptions. Quick friendly service. Would recommend and will continue to do there.
24 January 2023 22:37
Went in today for the first time to fill a prescription for children's ibuprofen, which they had in stock over the counter. Thank you to Konrad Chan, the pharmacy manager, for being so incredibly helpful and friendly. He took a lot of time to explain the proper dosage and answer all of my questions. Definitely recommended.
25 December 2022 3:07
This is the best pharmacy around. Conrad is a great pharmacist and great leader to his staff and only employs the best I've been with Conrad 11 years and won't ever go anywhere else

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