01 November 2023 14:55
Got a nice pair of Saucony running shoes here The worker who helped me (I think his name was Spencer) was very knowledgeable and had great customer service skills.
5/5 stars for Spencer and 4/5 stars for the selection of shoes they had.
03 September 2023 22:38
Excellent experience and expertise. Took my mum in for a new pair of shoes as she walks everyday. Made great recommendations and even came with a solution to incorporating a quick lace system on her new shoes. Will only recommend The Tech Shop for their knowledge and experience in the sport.
27 August 2023 4:18
I love the tech shop chain, and have purchased shoes from them (predominantly from the location in Calgary) for the better part of a decade.

Unfortunately I had a negative experience at this location today when I went to return my shoes. This was the first time I’d needed to make a return. I’d asked what the return policy was prior to purchase, and the associate told me it was 30 days refund or 60 days exchange. Apparently that deviated from what the receipt said, which is 15 days refund 30 days exchange.

I don’t mind the confusion, it’s a simple mistake and I hadn’t bothered to look at the receipt to confirm, which is on me. But after completing the exchange (gift card) I suggested to Spencer who completed the return that he may want to remind the staff of the policy so that another customer doesn’t get misinformed. At that point he accused me of lying about it, which I found rather unbecoming of the manager of such an establishment:/
13 May 2023 13:50
Good experience… I tried almost 10 different shoes on the treadmill and I found THE SHOES! Nike Alphafly NEXT% are just amazing, this is a game changer for me.
19 March 2023 10:07
Called in to check stock on Brooks Glycerin 20s and when I asked the price I was made aware that the 19s were on special for significantly less.

When I went in the staff were friendly and attentive. It was a very relaxed feeling, feels like I can take my time and actually try the shoe I want. I ended up trying like 4 pairs of shoes before going back to the original Glycerin 19s I had gone in for.
16 March 2023 16:15
Best shoe store in Edmonton, they don’t just know about the shoes but make brilliant recommendations! I have got a few shoes from Spencer and recommend him to anyone. Fantastic shop!

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