Top notch service from Tichi! Every time my vehicles need service I bring them here. Very reasonable prices, not pushy about other work, very accommodating and helpful staff. Absolute gem of a shop, I would recommend them to everybody!
I brought my vehicle to Tichi Auto Repair on several occassions and have been disappointed each time I booked an appointment with this business. The first time I attended, I watched with disbelief as an employee backed my vehicle out of the parking space with the parking brake on, just to continue driving down the parking lot with my back wheels locked up. The manager offered a free oil change so I took the offer and accepted the apology. After the oil change I noted that the oil filter, drain plug and skid plate bolts had all been over torqued to the extent that the next shop could barely get them off.
I brought my vehicle in one more time to this business when my emergency brake seized in the winter. They simply released the springs in the emergency brake to ensure it could not be used or lock up again. Come the spring I had them re-tighten the springs to allow for my emergency brake to be used again. The next day I noted a noise coming from the emergency brake area but thought nothing of it. The noise continued for about one year and has gotten louder. I brought my vehicle to two other shops who both stated the noise is coming from the emergency brake. They suggested Ti Chi Auto probably improperly reassembled the e brake when they were working on it and suggested I contact the business.
I called and spoke to the manager today who claimed without a reciept he would not go back in and fix the issue as he stated he had no records of them doing the work.
This business is a totally joke. Might as well have teenagers working on your vehicle if you bring it here. Totally unprofessional.
Got brake pads, 2 calipers, and rotors changed. Drove for 20 km. Brakes failed, one brake pad fell off. Was told defective. Owner called and apologized. Giving them another chance. Owner is very accommodating and goes the extra mile.
Hands down best experience ever. As a women, I was shown exactly what was wrong, explained in very simple terms the risks/ benefits of the issues/ work needing to be done. Definitely an honest place for anyone who needs work done on their car. Upbeat, friendly and honest shop!
First time customer. They diagnosed problem correctly, ordered part and repaired in a professional and timely manner. Seemed honest, good pricing and quick to get appointment. I will not hesitate to come back for other repairs or servicing.
Hands down, best mechanic service I have ever experienced. Not only is the staff knowledgeable and capable, they are honest about the work that must be done at a fair and reasonable price. The owner Kash, is second to none. I would recommend Tichi Auto Repair to anyone seeking an honest, knowledgeable, and fair mechanic.
Courteous and very knowledgeable staff. Cash is very honest and comprehensive with what's required for your vehicle at a competitive and reasonable price range. I wish their facility was open weekends.
Thanks to dandy and tichi auto They were able to get me back on the road. They did a wonderful job and communicated well with what was going on with my vehicle and recommended somethings that were needed. I will definitely be going back and making them my mechanic shop. Would recommend to anyone.
Worst shop ever can not stress this enough! They worked on my car twice I called both times they said to bring it back and both times it got towed back within 24 hrs. They fixed the water pump that didn't need to be fixed and charged me for it. Then said i needed a new transmission and charged me $4500 now I'm $6000 in the hole and my car still isn't working properly and my engine light is still on. Then two of them told us they never want to see us again. Highly don't not recommend
Don't take your car here. They charge extra and after I got my car back my wheel lock was missing. I called back and the guy said gave excuse that they use their own and never used mine.
These guys gave me a quote on my brakes almost instantly over the phone. Their price was a couple hundred less then other shops around the area. The best part was they were able to get it done that day. I will definitely be going back.
Best shop in town, very reasonable price.was quoted to high at the dealership kash gave me a great deal.if your looking for honest and professional shop "tichi is the best" highly recomended
I cannot recommend them enough! Extremely patient team with valuable knowledge! I brought in my 2016 Kia Soul and they were great with my phone calls and questions. Thank you
I am so impressed with this shop! I know nothing about auto repair so they could have easily charged me to replace the part, plus labor. However, when I picked my vehicle up, I was given a very small invoice as they fixed my part rather than replacing the entire part.
Always nerve wrecking moving to a new province and having to find a good mechanic. So thankful I found these guys in Edmonton. Will be my go-to for now on.
I decided to try and replace my 2010 GLK 350 Mercedes-Benz headlights and quickly learned that this is an absolute nightmare. (The low beam clip fell out and there was no way I was getting it back in so I decided to remove the headlamp assembly. Big mistake)
When I finally got the lights done (they weren't done properly) I broke my bumper in a few places as well as some of the mounting points for the assembly trying to put this thing back together.
Kash took care of fixing this mess I had made and did everything at a more than fair price for all the work involved. They really did give me a more than fair shake for what was involved.
Also very important, although is was painfully clear that I had done some really stupid things to my car Kash never treated me unprofessionaly. I really appreciated this.
Looks like I finally found the place I can trust to take car of my hard to work on car.
They were pretty busy and able to fit us in for the end of the week. They organized a tow truck for us and also carefully listened to my description of the issue. Got a call with their diagnosis and what they were going to try to find the issue. Their recommendations were reasonable and their pricing tolerable. They did a good job explaining the details to us. When I discovered a mistake on the invoice (wrong part number listed) they apologized and waived the extra cost.
I called this place 4 times following up on a quote I had received verbally on the phone. The final time, he said he’d send me the quote by the end of the work day and he never did. I guess they don’t need my business on a $2500+ job.
Kash is so friendly and always accommodating. I have been here several times and every time he is honest and upfront and only will do what needs doing. Very reasonable prices. Always gets me in super fast. Would recommend Tichi to anyone.
There is absolutely NO parking as they take up at least a 3rd of all the parking with their own vehicles as well as their customers vehicles (combine this with all the other businesses parking requirements of which these guys also utilize, it leaves NO parking) when asked about this, I was laughed at and was told "it wasn't their problem! "
Did a tonne of research, because I wanted to find an honest mechanic that wouldn't rip me off. Was referred to Tichi for my Out of Province inspection. Kash at Tichi has reasonable prices, is friendly and polite, and was very efficient and 100% honest. I also had my rear brake rotors and pads installed here. The shop is nice and clean and tidy. Kash is a pleasure to deal with. Will will definitely refer anyone I know here, and do business here again. Thanks again for making this process easy and simple!
My car developed multiple issues. Tichi auto had my car repaired & running the same day and at a good cost. Service manager provided accurate repair estimate. Cost effective, great service & excellent customer service.
I brought my car in for a problem. The owner was friendly and professional. They repaired the vehicle quickly and were transparent and honest. They offered the lowest price, compared to other places I called. Overall, highly recommend.
Great service. I replaced my side mirror and oil change in very reasonable price. Kash, the owner, is very knowledgeable and helpful. I recommend Tichi Auto Repair as one stop shop for all your auto needs.
After driving past this place constantly, when my Fiat 500 alternator croaked I decided to try them out. I could not be happier. The new part listed for $588 at NAPA, Tichi charged me less than $400; I initially hoped to change it myself, but after checking on YouTube, I discovered it was an absolute nightmare to gain access to it. Imagine my surprise when I got a call 5 hours after dropping the car off saying it was ready to be picked up! These guys are now first in my Rolodex for any more mechanical work.
Few days ago I took my Porsche Cayenne to Tichi Auto and kash immedietaly diagnosed the problem and ordered car parts on a priority basis. My previous mechanic quoted me 3x what kash charged me. I would say kash is definitely a pro. I'm so glad I found a mechanic for my European cars as I no longer have to go to the southside to get my car fixed. Thanks Kash!
Just had 4 tires on rims changed over and all 8 tires balanced. Simple job but done quick. Lobby is very clean. Place is very new so lobby is very basic at the moment. Price was very fair, below what I thought for the tire balance actually. Man at the front even asked me what I thought was a fair price. First time this has ever happened to me at a repair shop. Would feel comforable sending my wife here alone knowing that she wouldn't be lied to or upsold.
Excellent service by Kash and his crew. Kash will stand behind his quote and his work. He is very reliable and trustworthy. Will definitely come back for his service and would recommend his service to anyone.
What a great, reliable, convenient way to do auto repairs. Highly recommended by a friend and I was definitely not disappointed. My mechanic, Kash, was awesome! Super friendly and informative. Felt confident in his knowledge, and easy to talk with. Will definitely be using them again.
First time here brought the end of the life for my car. Kash went out of his way to help me, even allowing me a place to store my car for a few days while I find a new one. He even took the tome to browse kijiji with me and offered to inspect anything before I buy it. 100% am going back here as soon as I have a car to bring there.
I have been using Tichi Auto Repair Service since they have been open and they are, by far, the BEST auto mechanic I have ever been to. They are honest and reliable and go the extra mile for their customers. Their honesty and dependability are rare qualities in this day and age. Many thanks to the owner and staff - I am a customer for life!
Well folks if you are on the North close to St. Albert you have now the opportunity to try out a relatively new auto repair place. They recently completed a oil change and 21 point inspection with nothing to report. Service was prompt I came in The day before to see if I could bring In our summer toy for a oil change! Oh sure was the 1st response. Music to my ears. In and out in less than a hour. No difficulties to report. Only that the Building is brand new and they are still ironing out some kinks. Friendly stAff. Coffee is available but just ask. In and out in a hour.
They are very good people and very fair price they fixed my vehicle and my cost is very fair I recommend very strongly TICHI AUTO REPAIRS for your Winter needs and now they have spacial oil change only $29.99
I had a great experience today here. I thought I needed a wheel alignment and kash asked are you sure and hey let’s go for a test drive. So upon driving he realized my car was in fact driving straight and he believed it only needed tires or wheel or balancing in my case it was just balancing. While my suv was on the hoist he didn’t just tell me but also showed me that I needed breaks, rotors, and front tie rods. As I’m somewhat leery of being taken advantage of I really appreciated this shops integrity and work. My car is now driving perfect and square. I’ll definitely come back.
Great service! Kash is extremely knowledgable and is very honest and fair in their pricing structure. They are our repair shop for all our family and business vehicles.
When I came to Kash with my vehicle a couple weeks ago, I was essentially asking his guys to work a miracle in resurrecting my 99 Rav4. Not only did they fix my ride back to a drivable state, they went above and beyond so that I'm confident in it running for years to come. Tichi has earned themselves a customer for life in this guy and I encourage anyone with any issues with their vehicle to give them a shout. You will not be disappointed.
Had my front brake pads and rotors changed today. They stuck to their estimate which was very reasonable and under other places I called around to (way under the dealership). I dropped my truck (2014 F-150 5.0) off this morning and had it back in a few hours. The dealership would have kept it all day.
I'm very pleased with the work done, their honesty, professionalism and pricing. I'll be going back there for sure. Their facility is clean and shop is well appointed.
Kash is a very smart individual, he figured out the problem immediately. I was expecting to pay a lot of money based on a quote I received from the dealership.
The car was perfect afterwards, safe to say Kash is my go to mechanic. Great customer service and expertise advise!
Took my Jeep Cherokee after seeing ads in my area for Tichi. My rear main seal had failed, as was dumping oil. Kash and his guys took it in and had it ready the following afternoon. Everything was done quickly and efficiently, and Kash is great to deal with. Generally I try to do my own work, but if I need something done, I'm definitely not taking anywhere but Tichi. Highly recommend
Great service! Kash did everything he could to help me out. Customer satisfaction is certainly priority one at Tichi. Will be dealing with them in the future for sure. Keep up the good work!
Kash was straightforward and honest with me. Once he saw the issue he contacted me and advised that it’s not worth the money to fix, seeing how old my car is. He stayed late to help me but did not seem to rush me when I had questions. I will be back for sure!
Kash at Tichi Auto has been one of the best people to do business with in my entire life. He really went the extra mile to take care of me and my vehicle, also with such short notice. Kash is very honest and will always give you his best advice in regards to anything concerning your vehicle, hes not pushy or suggestive like most mechanics, you can trust him and his advice for your car. On top of all this, he's just a hell of a guy and I always have a good time talking with him! Working with him has given me a lot of peace of mind and has been a very enjoyable experience. I highly recommend Tichi Auto.
Kach was awesome to deal with and very personable. I got my rear brakes and rotors done as well as an oil change and the service was great and price was below what I expected! I will be bringing my vehicle there from now on and recommending my friends and family to go there as well.
Went for a fluid flush in the morning and they had it done by noon. Total cost was much cheaper than any other place I found, and they did a complete diagnosis of my engine free of charge as well. Fantastic service and would definitely recommend to anyone.
Excellent repair shop! Went today for an oil change and now getting them to replace a back window hinge on my SUV. Incredibly friendly staff, clean office and reasonable prices. I will return and highly recommend!
I had my brakes and tires replaced for my '16 Honda Civic at Tichi. They were able to provide great, reliable, and professional service on a short notice with affordable rates. I am very pleased with my overall experience and would highly recommend this shop to everyone.
What a great place! Kash accurately describes any issues with your vehicle and will walk you through the process needed to fix the problem. If you can get an extra 20km on a part he doesn't push for early replacement. I liked how straightforward and honest Kash was when dealing with my car.