07 October 2023 10:40
We recently wanted to redo the facing on a 20 year old fireplace. Connor was excellent helping us pick out the right product and personally involved in making sure every piece of the tile was the right one and in excellent condition. He also recommended several possible contractors we could use. We did go with one of those and the installer was excellent. Hats off to Tile and Stone Source and in particular Connor!
23 April 2023 10:36
I had to pick tiles for two bathroom renovations: floors, shower walls and shower floors/ ceilings. It felt overwhelming as selection mistakes would be very expensive to rectify. Connor listened to me, asked me a few questions, then gave me two possibilities to consider. After consulting with a designer and exploring other possibilities, I actually ended up going with one of his suggestions. Not only was he knowledgeable about undertones, but also about usability, having been a former installer.
I also want to acknowledge the able assistance I received from other staff, especially Sara and Cassandra. Thank you all!
12 July 2022 14:42
Excellent service, friendly and very helpful staff. All the products were in stock and picked up the same time I was there looking for materials.
And everything you require for your Wedi- shower system.
Thanks
02 July 2022 5:12
Thanks so much to Jody at The Tile Stone Source. She is knowledgeable about tile installation and always do her best to recommend the best product for my costumers.
20 May 2022 8:43
Even though we didn't have an appointment they were extremely accommodating and helpful. Very professional!
21 April 2022 19:19
Awesome tile store in Calgary! The best tile store in Calgary hands down! We went to tiles and stone source to look for tiles they have a huge selection in their Calgary store
Went in to select tiles and the staff were very helpful and super friendly top notch services, I appreciate their knowledge, helpful suggestions without any overly pushy sale or anything. Gave samples to take home and got us pricing quickly. John at the back was so helpful and patient too. I had an experience that I wish to have again.
17 April 2022 22:06
Mr DU was very professional and helpful in choosing the right products. Very satisfied with customer service.
21 March 2022 9:46
The forklift driver was friendly, but the other two workers there were very rude and unprofessional. The big guy and small guy. Rude!
20 August 2021 12:53
Yu Du, from Tile and Stone Source, was an invaluable resources when we needed stone for a new fireplace. He was patient, responsive and did everything he could to provide a great experience. In fact, every facet of our work with Tile and Stone, from him to the desk staff to the warehouse staff was outstanding. Thanks, all!
09 July 2021 17:40
I wish Tile and Stone Source had been my first stop. Du was so helpful and gave me lots of great ideas for my shower project. The warehouse staff were so friendly and helped me get everything loaded up. I feel like I received great value and exceptional customer service.
26 June 2021 18:20
I recently renovated my two bathrooms and used Du’s services. Du is professional and knowledgeable. He provided very good service, showed us pictures of the simulated results and listed all the needs for the project. When the project was done, there were no issues for returning extra materials. After the project my bathrooms are very bright and beautiful! Thanks Du for the recommendation of the beautiful tiles and the wonderful job.
18 June 2021 5:56
On Saturday, I visited 4 tile stores. Tile stone source was the last one. In none of the store I felt as welcomed and nicely treated as in your store. All was due to Marissa. What a great attention and explanation about the current products and availability. Keep the good work. Thank you very much!
15 May 2021 22:32
From selection of tile through to purchase it was a great experience. Lots to choose from. Helpful staff and all full of knowledge. Highly recommend if your looking for tile.
14 May 2021 12:25
Randy is an amazing sales representative, he did a wonderful job on setting our account up and giving us amazing deals, with a great discount rate!
16 April 2021 0:52
I Highly recommend Randy R at Tile + Stone. He was super patient, knowledgeable, and gave great customer service! Thanks so much for your assistance and a great deal on beautiful accent tile!
08 February 2021 19:56
Love this tile store! Service is amazing and the product selection is great. The staff are super helpful. Need help selecting? No worries, they have the design knowledge. I dealt with Sarah and she is a real gem!
04 February 2021 20:32
Since starting to source our materials from Tile and Stone Source we have seen an increase in client satisfaction and sales. Sarah and the team are always great to work with and help our clients through the select process to ensure they get exactly what they want! Highly recommend!
30 January 2021 1:20
Great experience at this place. I was developing my basement and after some research I found this place.

Service was fantastic, they were very knowledgeable on the product and installation. They even help me with the design portion (they have a designer that can help you identify the product that fits with your expectations). I was DIY so, their help and support was critical. I was with my kid and wife and they were super patient while my kid was asking everything.

A big shout out to Sarah, Randy and Alejandro. Top notch service! Thanks for everything!
21 January 2021 9:47
Thank you Tile & Stone Source for the best customer support, pricing and excellent service!
My husband and I had an amazing experience purchasing the products we needed to develop our basement recently, your great selection and options for tiles made our decision a bit easier about which ones to choose along with the amazing assistance and advice from part of your staff and your in house designer. We had no idea how to make colors and texture work specially for our bathroom, and the professional knowledge of your staff made our job easier.
Professional advice, great pricing and high quality products is what Tile & Stone offers, thanks so much!:) I highly recommend the store and as a Real Estate Agent I will make sure you're on my list of recommendations for future clients!
17 December 2020 0:27
I came in to get some bathroom tiles for a DIY project. Du was very attentive, and professional helping me through the whole process. I got a great deal on the tile, waterproofing materials, and also ended up buying a shower door from their wide selection of options. He also provided some great design suggestions - and I am very pleased with the results.
12 December 2020 1:16
Want a huge selection of tile and stone for a great price head over to Tile & Stone Source. The knowledgeable staff will help you find the perfect tile for your upcoming project!
10 December 2020 8:47
I made an appointment today to look at some stone tile to purchase for doing my fireplace. I made a specific appointment to see their 20% off promotion and some advise on options. The people were very knowledgeable. And helped me find the tile I needed in the quantity I needed. I was very clear on my budget and why I was there. I even confirmed that the item was part of the promotion at the very beginning. The person who I had been emailing with helped me told me a specific price. However upon checkout I was transferred to someone else. I was informed that the promotion we spent an hour talking about was no longer the case. If I was willing to take the broken bundles from the back there was maybe something they could do for me. Essentially they sold me on one item at a specific price and was told that price was not the case. Very disappointed. Nice looking products but being told one thing to have a sale made and then charged to a different rate when it came time to pay is unacceptable.
05 December 2020 9:54
We had a great experience recently with your company. Sarah greeted and assisted us from the moment we entered the showroom and provided outstanding customer service throughout our transaction and delivery! Her product knowledge was exceptional and her friendly and professional approach was pleasant and appreciated. She provided us everything required for the job and recommended a very good installer. We will definitely positively refer others to your business. Thanks Sarah for your assistance!
31 March 2020 7:10
Connor and the rest of the sales team provide friendly professional advice on all the products. The pricing at Tile and Stone is great, and frequently cheaper than Home Depot! The staff that load the tile into your vehicle are knowledgeable, friendly and fast ~ also strong! From choosing your tile, whether it is a large order or small, you are treated given preferential treatment! Returns are simple too, although you won't need to do many of those!
26 March 2020 11:43
Conner is always ready to give advice which has helped me save money and time in a number of jobs! He also contacted me when another client needed some specific work completed in a rush. Keep up the awesome job!
12 December 2019 20:03
I unexpectedly popped into Tile and Stone Source one day to look around at the Wedi Shower system (s). Randy took time out of his day to to explain everything from the Wedi system through to finishing my project. Amazing knowledge, customer service, product selection, pricing, and professionalism. You guys earned a customer for life. We'll done! A+
25 November 2019 2:29
It is always a pleasure working with Tile & Stone Source! They have an extensive selection of products and their staff is very knowledgeable. We especially enjoy working with Connor. He makes our clients feel right at home in the showroom and helps them to confidently make informed decisions. I would highly recommend Tile & Stone Source to anyone looking for quality products and exceptional service.
23 November 2019 15:09
We needed tiles for our backsplash but didn't really know where to start
We checked out Tile and Stone Source due to good reviews online.
Sienna ended up helping us - she did an excellent job. She was very knowledgeable and helped us with our first selection of tiles to take home. She was so helpful, it made the process very easy. We took the samples home she called us to follow up to see if we needed anything further. Turns out we didn't like our first choice and sienna was very accommodating of our inquiries for other tile selections. We had multiple calls and emails in the meantime and she couldn't have been more professional or helpful.
Had we not had her great service we could easily have found another tile store. But we chose another tile with her help, and finished the process by buying the whole lot today. Can not wait to see our finished project.
Would not hesitate to recommend tile and stone source.
Thanks so much Sienna!
28 October 2019 5:41
Have been going here for a couple years now. Definitely the most customer service oriented tile distributor in town. We send our clients here to make selections all the time, and I never doubt they will be treated kindly and taken care of. Connor is our rep there and he has answers to all our questions - type of tile to use, trends, styles, even thin-set mortar specification data off the top of his head! I also see all the other sales reps always asking him questions, so he must be the guy!

Go see Connor, and again, cannot recommend this place enough!
30 July 2019 13:04
5* + We highly recommend Tile and Stone Source. Seanna at the Calgary showroom was top-notch. My husband and I have been to many showrooms for our house reno. No one has been as: knowledgeable, enthusiastic, creative, patient and a good listener as Seanna was. We spent 2 hours with her and made all the selections we needed for 2 bathrooms, including: tile and grout for floors, walls, shower stall, wainscotting and backsplash, as well as mirrors and shower doors. Plus, the showroom had lots of stock and very helpful displays.
10 May 2019 23:31
I never thought deciding on a stone tile would be such a fun experience. So many beautiful choices, the possibilities are endless. Trista was so enthusiastic and professional in helping us find the perfect stone for our renovation. It looks great! Nathan was great too! Very funny even in the frigid weather he and Trista made sure we had everything we needed and were satisfied before we left. Would definately recommend to anyone in search of beautiful stone and want professional service. Thanks for a great experience!
08 May 2019 23:40
Soooo many tiles and stores to choose from - and we visited most of them. Sarah and her staff were incredibly helpful with our new build. We were able to leave our plans in her capable hands and be presented with several tasteful options. Tile and Stone Source is a necessary stop if you're building or renovating.
08 April 2019 1:15
Seanna was a delight to work with. She is friendly and knows her product lines very well. I look forward to doing more business with them!
31 March 2019 23:41
I came in not really knowing exactly what I wanted but did have a vague idea. I was astounded at the level of professionalism and personalism of the woman I ended up working with, Sarah was absolutely phenomenal! I showed her pictures of the space and gave her an idea of what i wanted, she was able to show me several options and helped me figure out exactly what worked for the space and my budget, would definitely recommend going here and ask for Sarah
31 March 2019 6:50
Working with Sarah, has been a true pleasure.
Sarah is extremely knowledgible, creative and helpful.
We have worked on several projects together, and I depend on her keen sense of design.
Coupled with her extensive experience with the vast array of tiles and products at Tile and Stone source, each of our projects is unique, in budget, and frankly quite stunning, if I do say so.
Sarah, and the whole staff, make you feel well taken care of, and make the process of selections and design easy and fun.
I appreciate the entire staffs helpfulness, good nature and willingness to explore options, provide info and samples; and pricing of their products is always competitive.
I look forward to working together again soon.
30 March 2019 11:59
As a general contractor, (KNG Renovations) I regularly use Tile and Stone Source. The first time I visited the store I was greeted by Sarah Brown who was, and continues to be, very friendly, knowledgable and eager to help clients in any way she can. Since that day over two years ago, Tile and Stone Source is the preferred ‘go to’ for my company and where I refer all my clients to when they are purchasing tile. I am always sure to tell them to ask for Sarah Brown, and tell customers, the service is second to none! Bravo Sarah!
26 March 2019 4:14
My husband and I had such a great experience at Stone and Tile source. Designer Sarah Brown selected tile for our new bathroom and laundry room and also the stone for our new basement fireplace. She did such an amazing job choosing material that not only worked with our style but also our savvy budget. To top it all off we had issues with our original installer and Sarah was able to find us a very talented craftsman to do the install without losing any time. Planning a kitchen and upstairs bath reno and will be going directly to Sarah at Stone and Tile source. Highly recommend! Hoping they consider adding counter tops to their lines so i won't have to shop anywhere else!
23 March 2019 2:01
Stone source has a wide selection of products and a very friendly and knowledgeable staff. Sarah is a wonderful sales rep, designer and has been a great help to me and any of my clients I have sent her.
22 March 2019 7:20
As an installer I have had nothing but great things to say about my experience with Tile and Stone Source. Sarah Brown is a great Sales Rep and even better designer.
22 March 2019 6:27
Tile and Stone Source was excellent! Fantastic product at a great price, Trista and the staff there were very helpful.
20 March 2019 1:07
Always been a great experience dealing with Sarah at the desk, very helpful, knowledgeable and always a smile on her face doing so. I only shop for tile with Tile and Stone Source Calgary.
18 March 2019 1:58
Tile and stone source is fantastic! Great tile and great people!
Thank you to Sarah Brown for always being helpful. Your the best!
01 March 2019 11:10
I've been dealing with Sarah at Tile and Stone for about 5 years now and cannot praise her enough. Every client or builder I've referred to her has been ecstatic with their results. Her knowledge of the industry coupled with their vast selection of tile and stone has left me with a long list of very satisfied clients!
26 February 2019 1:53
Sarah at Stone Source helped us design & choose tile for our master en-suite bathroom floor, shower & walls which resulted in a professional looking reno that complimented our interior decor. Sarah also helped me on a personal basis by locating and bringing in difficult to find tiles for my art business. We’re very happy with Sarah and Stone Source.
22 February 2019 10:25
Great experience. Sarah was very helpful and patient with numerous changes. So great that their return policy lets you bring back individual tile pieces.
06 January 2019 4:43
Sarah does a great job helping our customers select tiles and for E3 Construction their large inventory means that when we need the tile they are in stock and we don’t have to wait 2 weeks to find out that there is a delay in Vancouver. Great source for tile in Calgary.
15 December 2018 13:48
I always receive really great service when I go to Tile Stone Source. Randy is who I typically deal with. He is always friendly, knowledgable, and great at offering suggestions. He is great with following up with orders and keeping me up to date if there are any changes. The image shows the bath/shower tile with tile that I received from Tile & Stone.

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