***Must Visit*** Tobacco Outlet (Bridgeland) offers professional service, education and very wide selection of fine world class tobacco products.
After exhausting dozens of so-called cigar/tobacco stores, coming to TO Bridgeland was a breathe of fresh air. Why? ! The owner Mike and staff take pride in showcasing some of the world’s finest tobacco products, accessories, provide information and have extensive knowledge to ensure your are having a Premier experience!
My wife wanted to treat me to a cabin getaway and thought stopping here to select a few cigars would make the trip better. I enjoyed speaking to knowledge staff whom were interested finding out my favourites, updating me on new items, and presenting high quality options. Mike was fantastic and took as much time as I needed selecting the perfect cigars for our getaway!
I also signed up for the membership (fee) which included future discounts on purchases, free cigar of month to try and a gift certificate to our favourite restaurant in Calgary @Vero Bistro Moderne. The value far surpasses the cost and keeps me updated on the newest products. I definitely recommend the membership it is worth it!
It took only one visit to make me a big fan- I will ONLY be coming here!
If you’re looking for campfire cigars, a special gift for someone special or want to check out an award winning tobacconist- this is the place!
Two people in line. Waited over 20 mins outside standing. When there's a line the BOSS need to stop talking so much with people. This is happening more and more. The other people who work there are Great. Might add some chairs for people if they must wait that long outside.
Bought a few cigars from this location. They ignored what I asked for and bagged something else (can't go into the store so I didn't know) one cigar was dry and broken so didn't smoke. I mentioned this when I went back and they explained its final sale so tough luck. Other nice Cigar stores in Calgary, I would recommend avoiding this one.
I wanted a little something to give my boyfriend for Christmas, and knowing that he enjoys his cigars during his annual golf tournament trip with the boys, I figured a cigar at Christmas would be a nice surprise. Since neither him nor I are smokers, I had no idea what I was looking for. The staff here were very helpful and explained the difference in a few options they thought would suit him nicely. My price point was $50 figuring for one really nice one, but I ended up with two premium cigars for $57. They seemed to have a very nice selection in their clean, well-organized, professional boutique style store, so I'd wager whatever level of tobacco connoisseur you are, they've got something for you.
Neat little store covid makes it hard to shop for cigars As you can't see what they have.when I asked if they had a current list of brands they carried the kind fellow said they didn't. I ended up only spending $65 out of my $500 budget. I will go back when we can access that humidor.
Bridgeland TO has a very large and unique selection of cigars and other tobbaco products, relative to it's size. The staff is friendly and helpful, making this shop ideal for trying new products. This is my go-to tobacco shop.
Fantastic customer service. Went here and the sales guy helped me pick out cigars for the groomsmen and groom for an important wedding. Even gave me the idea of getting smaller/cheaper cigars for groomsmen and a step up for the groom, which I wouldn't have considered. He threw in free matches and a cigar cutter which was great! Only negative thing was the Cigars didn't quite smoke the way they were described that they would. Would recommend!
Excellent customer service from Aaron. Came looking for a cigar for friend, and got a great tour of the selection with recommendations. Cool little shop in Bridgeland, worth the visit.
The store offers an excellent selection of cigars, pipes, and other related products such as cutters and humidors. Moreover, I was assisted by Aaron and found his knowledge and customer service to be exceptional, really making the whole experience standout compared to other cigar stores.
These guys are exceptional when it comes to customer service. I purchase my Iqos products there and have needed to solve a couple of product issues along the way over the last year or so. They are knowledgeable, very friendly, professional and go above and beyond what is often found in retail. Thanks guys!
This place is fantastic! Service is absolutely exceptional. Purchased a Stlth that was not working correctly. The folks exchanged it with no hassle whatsoever. Staff are always incredibly helpful and educated on their products which is super helpful. Would not go anywhere else for my tobacco needs.
First vist this past weekend. This place was recommended to me by a friend that visits regularly. Aaron was incredibly knowledgeable, patient, helpful and took the time to answer all of my questions and to get me started on my cigar-enjoying journey! I left with 5 sticks and some accessories. Looking forward to going back! Thanks Aaron!
My experience here was very positive. Aron was eager to answer my questions about the different vape products and was very helpful. This is the right spot!
Recently new to Calgary and I have been smoking cigars for 5 years. After trying out all the stores in Calgary I have had my best experience here. Their staff are knowledgeable and very helpful and always are showing me other cigars that I would enjoy. Their prices are competitive and there is always the option to be a member which is a positive.
I've been to the Bridgeland and West Market locations where staff is highly knowledgable, professional and friendly. Mike and Danny answered all my questions and are very helpful. They have a great selection of cigars and accessories. Highly recommended.
I had an amazing experience at the Bridgeland Tobacco Outlet, I went in with a friend with next to no experience about cigars, and the older gentleman working was extremely passionate, knowledgeable, and helpful in our search for a nice, inexpensive cigar to start with. I will definitely be returning based solely off of the customer service. Amazing work!
The is THE tobacco & alternative (to) tobacco store in Calgary. From cigarettes to cigars and everything in between, the staff are welcoming and knowledgeable here.
Extensive Heated Tobacco product lines, electronic nicotine delivery systems, accessories, it is ALL available.
There's a young Irishman that works at this tobacco outlet that's extremely knowledgeable and very passionate about his product. That's the reason I go to this place over other outlets. It's always about the staff.
I love this shop. Huge selection of humidors and fine cigars. Price is a little steep lately, it's shot up quite quickly but the quality is there to justify that. I recommend this to others looking for fresh cigars of all shapes and sizes and from varying countries. Recommend.
Great shop and service. I went in to purchase some cigars as a gift for my BF and the employee working assisted me in a selecting great cigars that my BF loved.
Tobacco Outlet is a superb retail hot spot for one's tobacco needs- be it cigars, pipe weed or cigarettes. The variety fod all three types is almost beyond compare and boasts competitive pricing on their tobacco products and accessories. The staff demonstrate a keen knowledge on their products and are friendly and willing to help you find exactly what you need to celebrate any special occasion.