Tom Harris TELUS Store

Jeremy was so helpful setting up my new phone and plan. Made it quick and seamless. I’ve always had great experiences with the Tom Harris staff.

Troy was knowledgeable, made the experience painless as there was multiple phones to order.

Went in for a new SIM card. Was super simple super fast, super nice. Highly recommend going there.

I've been to a few different shops during my years, and I've rarely had an agreeable interaction. Be it uninterested workers, only spured on when it came to an actual purchase. Or so disinfranchised that I seemed more like a bother, that I'm not trying to get the top valued item available, and so not worth their time.

It doesn't take much for someone who has had a bad experience, that they are quick to talk bad to everyone about it. Word of mouth can make, or break a business. So it says alot to me; when I have a positive experience, and decide to leave a review. It doesn't happen often, and I take my reviews seriously.

Jeremy came highly recommended to me, and I was not disappointed in the level of service I recieved. I 100% would recommend this location to anyone pondering a change, expecially if they've had poor interactions with other locations in the past. It really helped alleviate my anxiety going into it. Thanks again for all your help.

Jeremy is a rockstar, helped me with various devices, getting me better pricing, and the right gear that fit my needs best! He knows his stuff, and more importantly, allows the customet to feel more empowered with their purchases too. Dealing directly w him is so much more effective than anyone else ive dealt w over the phone or in-store w/Telus. Thank you!

After a past experience with Tom Harris where I live I said I wouldn't buy a phone from Tom Harris but I spoke to one of your Customer Reps Kori who was awesome and put me in touch with Troy who was fabulous to deal with and made buying my new phone etc a totally great experience. I would definitely deal with them again.

Purchased a new phone for my son and added him to my account. Lots of good information on plans were explained and even a few discounts offered. Professional and friendly!

Took the time to help. Issue with Apple that wasn’t their fault. Spent lots of time and effort trying to satisfy everything!

Blaire always goes above and beyond. She’s informative, quick to respond and always a pleasure to deal with even when faced with a challenge. Thanks Blaire!

Amazing service and I’ve never been lead astray from the best possible scenario for cellular, internet or tv service. Of note, Jeremy DENAULT has been exceptional to work with and provides fantastic customer service. I always recommend coworkers, friends and family to visit this location.

Excellent customer service … knew exactly what to do to port over our eSim phone line … highly recommend!

I’ve dealt with Brad for many years for my mobile needs, both for work and personal usage - and he’s like a fine wine, he has only gotten better with age!
Always good, honest advice- and searches for what works best for his customers.
I’ve follow Brad for his advice, and customer service- and I don’t see that changing in the future.

They were super helpful, efficient, and thorough. Very knowledgeable staff and very easy to deal with. Will definitely be getting my next phone there again.

Jeremy was very knowledgeable, professional and very patient while providing a new I-phone and an upgrade to a replacement phone. The service he provided ensures we will use Tom Harris for any future mobility needs. Thank you Jeremy!

Genuine customer service, very much a salesman with a heart practice aiming to find the best resolution for the customer

Jeremy was excellent! He phoned me on Boxing Day regarding my online order, and was so helpful the whole way. I have never experienced such personal, and helpful service with getting a phone before. I am now going to see Jeremy every time I need a new phone! Thank you!

Jeremy was the best service agent. He was helpful and informative and helped me with the transfer of data from my old phone! We will always use this store for any future needs we have. In this day and age it's wonderful to see that customer service is still alive and well!

Exceptional customer service - the reps actually go above and beyond expectations. No hold times on calls!

Shout out to Jeremy!

Fantastic service, Emilio helped me set up my new phone and even transferred all my information from my old phone to the new one in short time! He was pleasant and excellent to deal with.

Jeremy was excellent to work with sorting out a new plan and phone package. He was very responsive and assisted in selecting a package that saved us money! Have already recommended him to colleagues.

Dealt with them to set up two company phones for the company I work for, service was good. However, documents were set up incorrectly resulting in my credit being personally affected because the company I was working for was late paying. I requested a call back and never received one. Ended up having to fight with telus directly and now have to dispute everything with the credit bureaus.

If you choose to deal with them make certain accounts are set up properly.

I have been with them for over 10 years. They are always there to make things suit your needs. They handle all our firms phone accounts. Reliable and dependable.