02 October 2023 7:29
I was able to use the app and find a short wait time and my kids got exactly the cuts they wanted (they were happy with them). The kid that wasn't getting a cut was entertained with the games and pop. Always a great experience!
01 October 2023 4:29
It was ok. Been there a few times. Next time, better comminication. My son was not happy, a second lady had to fix it, where he was happy. Thank goodness for her. Just will know better for next time.
07 June 2023 15:28
Is been nearly 5 years since I visited a barbershop. Glad I picked this place. Friendly staff, great head message when getting washed. Great work on the cleaning up of my self hair cuts.
21 May 2023 22:08
This place used to be good but now there terrible every time I go there they mess up and they cut it way to short I always tell them exactly what want and I say take out a little at a time if it's to much then cut more but they always just cut to much off this last time I went there they cut off about 4 inches and I asked for a trim and this lady cut the back of my neck 2 times
18 May 2023 22:16
I always get a professional hair cut when I go there. I have been going there for about three years. Thank you for all your great cuts.
18 May 2023 19:48
Today an Asian woman attended me and the truth is that I had never had my hair cut so badly, I explained to her several times what I wanted and the result was very bad, I didn't say anything to her because I was already very sorry and I didn't want to make her feel bad
04 May 2023 20:23
Always a great experience here.the staff is great at what they do. I'm never disappointed with the hair cut or the shave, and the staff is very courteous and helpful
23 April 2023 2:03
I went in to buy beard supplies which I don’t have a lot of knowledge in and the manager assisted me in picking the right products for me. She opened up new containers just so I could smell them and decide if I liked them. The customer service I received there was honestly second to none. I’ll be back for that reason alone. Well done Tommy Guns on choosing the perfect manager to run your store.
10 April 2023 10:31
This is this second time i took my boyfriend here the first time they cut it not short enough and the second time which was today he got someone that didn’t really even speak english and gave him a completely different hair cut from what he walked in with not happy:/ will not be coming back.
07 February 2023 7:51
Good hair cut.

Checked in and it showed 2 hours wait time for hair dresser. Showed up and got bumped; waited 3.5 hours before getting in.
01 February 2023 2:28
Terrible hair cut. Didn’t listen to what I said. Even worse beard trim. Again didn’t listen to what I said. Square shape. Whatever you do. Not round. Leave with a too high jaw line round beard. Horrible place. Just moved here. Will never be back. And will spread the word.
30 January 2023 14:14
This The Season to be Groomed and Get your styling and shaving products… You will find friendly smiles and great professional services…. St-Albert Tommy Guns is my local spot… come have a try!
29 November 2022 4:49
Azan went above and beyond and provided an exceptional experience like I have never had before while getting my hair cut. She was professional and I left not only with a great cut but felt very relaxed, and looking forward to my next visit. Thanks.
09 November 2022 10:45
Alena was wonderfully professional. I didn’t feel pressured to make small talk or engage in banter. She ensured I could relax and enjoy the beard grooming. The service was far beyond what I expected in thoroughness and attention to detail.
08 October 2022 12:25
Janice always cuts my hair and she's amazing! And the ladies at the front are always so friendly and accommodating. It's the only place I'll go
13 September 2022 21:39
Droped rating to 3. Last few attempts to get in for a cut have been less than impressive. Don't know whats going on with the check-in system, but checking in with a ~1 hour check-in estimate and getting a text 3 hours later, or not at all is not acceptable. Last straw was the lack of any kind of interest in customer service at the desk this aft. Scalp massages are great, but time to move on to a more reliable and less expensive shop.
10 September 2022 12:53
My 9 year old got his hair cut and loves it! He is anxious about getting a haircut so it was quite kind when we went in. The girl that cut his hair was really good with him and his haircut is fantastic!
15 August 2022 21:46
Best haircutting experience of my life. I've been to a few barber shops and had a basic haircut before but this was nothing like that. Right off the bat when you walk in the door you're greeted by friendly staff and offered a beverage while you wait. The place is very clean and has many hair/beard products. Exceptionally affordable for what you get, I was amazed by the pricing (how cheap things are for the 5 star quality). I'll definitely be returning and recommending this shop to anyone looking for a great haircut/shave.
10 August 2022 16:42
It was refreshing to get a great haircut and actually have a stylist listen to me for what I needed done.
I now have a great place to go.
01 August 2022 5:28
I brought my 11 year old son for a hair cut. He hadn’t been in over two years and was exceptionally nervous. From the minute we walked in the front staff put him right at ease, talked to him about the picture he had brought in and gave suggestions. The barber took her time, was patient and did a tremendous job. I was very happy with his cut, but more importantly my son loved it!
05 July 2022 11:20
Love it! Sometimes varies between hair dressers but for the most part it's an amazing experience. Head massage while getting hair washed, neck massage when getting a nexk shave and face massage when getting a hot shave! It's basically a mini spa day for dudes! Been going there for about 8 years give or take and will never go anywhere else!
04 July 2022 13:01
Staff was friendly. I use Tommy guns in a few different locations. Haven't had a terrible experience at any of them.

This particular location was pretty busy when I booked the appointment. Got me in earlier than expected and were speedy while doing the cut. I had to get home for the oilers playoff game after all.

Would definitely go back!
26 June 2022 0:03
Love coming here regardless of any wait times. Tommy in St. Albert is always efficient when making sure everyone gets in for a haircut. Staff are always friendly even if its busy. They make time for your questions or just to chat.
25 June 2022 12:13
Great place and atmosphere, the people are very nice and welcoming. I always see the same young lady by the name of Janice! And I have no doubt that everyone there is great at what they do. But when you have a good source. Most people don't change stylists if they can help it. And I'm not picky just make me look better. Job well done! Thank you
19 June 2022 18:23
Azam is very patient and makes sure the hair cut is perfect before she lets me go. I like the service Azam gives so much that I bring my 5 and 6 year old for their hair cuts as well.
31 March 2022 8:51
As a new customer I was pleased with my hair cut. The overall experience was great. I will be coming back for my next cut.
22 February 2022 21:30
Showed up for an appointment and was told it was a 1 hour wait. Which I had no issue with and went shopping for about 45 minutes and showed back up. After an hour and 20 minutes from the original time and watching someone come in without an appointment cut in front of me was offered 10 dollars off and told it would be another 20 minutes
30 January 2022 7:34
Alena gave me the best haircut I have had in years and almost put me to sleep with her magic hands scalp massage

10 out of 10 outstanding!
08 May 2021 11:24
First haircut experience in a year and pretty successful. Didn't get the name of the lady who took me in and gave a nice cut but she did a great job, will return when I need another one.
17 April 2021 7:41
Excellent staff and short wait times! I've been going to this Tommy Gun's for about 20+ haircuts/beard trims and have had a great experience every time. Alena in particular provides some of the best grooming services around; from a simple buzzcut to a hot shave she creates a relaxed environment that allows you to fully enjoy your treatment. You will walk away refreshed and soothed.
15 April 2021 9:07
Very friendly staff who make great conversation while also doing an excellent job! I'll be back for sure, highly recommend.
10 April 2021 13:48
Always get a high quality hair cut. I have had cuts from a few different staff and all were really good. Staff are friendly and treat you like a king. They have a great setup for waiting. Getting a drink of your choice after the cut is also a nice little perk. Super satisfied every time I go for a cut at tommy guns.
24 November 2020 21:27
I was greeted right away by the friendly staff, and I was served immediately after I registered my name, probably because it was just opening. I like that I get shampoo and conditioner with a scalp massage (very relaxing), followed by a rinse after the cut. The built in televisions were a nice feature but a friendly chat with the stylist goes a long way. Afterwards the stylist recommended some hair products and I was asked if I wanted a beverage after as well. All things great from a satisfied client.
23 October 2020 20:19
Good experience overall. Fair wait time (40 minutes), but awesome waiting area. Once I was in the chair I was helped by a staff member (Heather) who knew exactly what look I wanted. The haircut and wash treatment afterwards were very well done.
All staff were very friendly, prices were reasonable and I will be back.
17 October 2020 4:36
Hair dresser cut hair to specifications and was very diligent about any additional missed hairs after wash and dry. I opted for a clean cut this time and was very pleased with experience. As always the included head and neck massage were great and made me feel relaxed.
06 March 2020 20:16
Guys! Treat yourself to a hot straight edge shave and bear trim at Tommy Gun"s. You deserve to be pampered and look great!

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