This is a beautiful jewelry store with five star service. The selection here is excellent with a wide variety of styles. They have things from local artists and estate jewelry. If they don't have what you're looking for they can help you find it.
From engagement ring shopping and wedding band shopping, Lisa and all of the staff went above and beyond. They are all so professional and take the time to explain all the options and took our vision and created my custom engagement ring and our custom wedding bands. Lisa was quick to get back to us with any questions we had, and made this an absolutely amazing experience. I would highly recommend Tompkins Jewellers to everyone!
Excellent customer service! Repaired my sons medical ID bracelet while I waited so he didn’t have to go without. Cleaned and polished my rings at the same time. I have been a customer for 15 years and they never disappoint. Thank you Tompkins!
Lisa and her staff are warm and accommodating. They always listen carefully and get to know their clients. I will always come here and recommend them to others!
Some of the most helpful, above-and-beyond, wonderful people work here. I took my engagement ring to be sized here after seeing such positive reviews and I completely see why!
From the message return on a Sunday to the ahead of schedule pick up. Lisa and all the staff at Tomkins were incredible. Very professional, knowledgeable and fun. They love what they do and it shows. Look no further for all of your jewelry needs.
I went to Tompkins Jewelers to have my wedding band resized and my engagement ring re-finished. They did an amazing job on both! My engagement ring had scratches on it and I figured they would be permanent, but it looks brand new! My wedding band fits perfectly now and looks amazing! Flo was super helpful and made me feel so comfortable. Exceptional service! I will be a repeat customer
Got my engagement ring resized here! They were great to work with from the start, friendly and knowledgeable. My ring looks beautiful and fits perfectly, I am shocked! If you are looking for a great trustworthy place to get your jewelry serviced this is the place!:) Strongly Recommend
Tompkins service has been fantastic every time we walk in the door. We have been slowly buying our wedding jewelry and have been so pleased with the quality and care at Tompkins. We are greeted by name when we walk in and are always fully satisfied when we leave. We have definitely found a charming local jeweller in Lethbridge.
If you’re looking jewelry for someone special in your life, I would recommend Tompkins Jewellers. The staff friendly and very helpful. It’s awesome, they have a history of my purchases….
Fabulous service in a kind and caring manner. They cleaned a very sentimental piece of jewelry beautifully and helped me pick out a ring for my daughter - her first! Highly recommend!
Called every place in town to see if anyone could help me with a amolite piece I’ve been working on for my twin sisters 40 birthday gift and flow and Scott with little time to spare got me in and out with the most amazing pendant I could have never done myself their expertise and advise was exactly what I needed can’t thank them enough will be the only place I would go to there awesome
Friendly customer service, very helpful around the holiday seasons. Remarkable showcases of jewelery. Wrapped the gift up and looks wonderful. Matt was the one helping me, I would go back in a heart beat and buy more. Thank you for a great experience at the Jeweler's!
Just want to thank Lisa for the excellent service that she & her staff have continued to provide. Purchased Wedding rings last year & more recently an Engagement ring; all of which have been perfect. The customer care and level of service to me was fantastic & it was great dealing with her. Made this whole process easy, transparent and just a pleasure in dealing with them. Wish more business could be like this. Thanks again.
I worked with Lisa and McKenna to do a redesign and update on my original engagement ring. They were so great to work with and provided updates and touch points throughout the process. The ring turned out amazing and exceeded my expectations. Exceptional service and would recommend them for any custom design.
The only place I go to for jewelry. It's also the only place I'll have my stuff repaired at. I know it all stays in shop and isn't sent out. The people that work here know you by name and have always given excellent service.
My family has been purchasing jewelry from Tompkins for as long as I can remember. Naturally we had my wedding ring set customized when the time came! The expertise, knowledge and professionalism is unlike any other! Cannot say enough good things about Tompkins. If you want custom made anything - they are who you want to go to! Highly highly recommend!
Awesome service. Great experience dealing with the staff, friendly and knowledgeable. Have delt with them for many years and have never had a problem. They kept me updated on the progress of my ring repair, and was ready to pick up a week earlier then was projected.
Very happy with the top notch service I received! Staff was friendly, excited, and very helpful going above and beyond to help me track down the best ring possible! Contact was easy and seamless as well
I have been a customer of Tompkins Jewellers for over 15 years. They custom made my new wedding ring which turned out exactly how I wanted and is absolutely gorgeous. My husband spoils me occasionally and the staff help him pick out exactly what they know I’ll love. I would highly recommend them as a reputable, honest, extremely knowledgeable, kind, patient, attentive jewellery store. 10 out 5 stars
We had my engagement ring custom made by Tompkins and Wow, what an amazing, beautiful piece of jewlery. They have top notch service, even when you have a freak out! Thank you so very much. This ring will be treasured always. ️️️
Tompkins Jewellers is a great, local jewelry store. They create the most beautiful custom pieces. I’m always greeted with a friendly smile when I visit the store.
I just LOVE going to Tompkins and supporting this wonderful business The ladies in there are fantastic, they are always so helpful and friendly Amazing place to shop
We wanted to chose a local jewler and found Tompkins Jewellers based on reviews. We had originally bought our engagement ring elsewhere but Tompkins was able to polish our ring with no hassle.
Every visit to Tompkins we were greeted with excellent customer service, smiles and superb hospitality. Their staff is amazingly patient, knowledgeable and they go above and beyond to best serve their clients. We had just bought our wedding bands here and will gladly continue to support this family owned business.
If you are looking for jewelry, this is the best place in town. A unique all-female staff will really help any guy looking for advice in the design department. They stand by their work and will make sure your pieces last and fit properly. Very professional and prompt. Unique pieces and they love to help you create one of a kind items. They truly love what they do here and they are a very trustworthy company.
I bought a pair of sapphire and diamond earrings made by tompkins, and they are my favourote piece.they always take care of them, cleaning and buffing them whenever I need
The great thing about about Tompkins Jewellers, besides their very friendly and helpful customer service, is that they are a local family business. It's wonderful to walk in 25 years after we purchased our wedding sets and still see the same faces!
The personal service I received at Tompkins was amazing. The staff were kind and compassionate as I sorted through my Mother’s jewelry after she passed. They helped update pieces and create new beautiful pieces in order to share with other family members. They were a ray of sunshine in a dark time.
Anytime I go into Tompkins I feel as though I am at home. The staff are always friendly, super helpful and incredibly knowledgeable about all things that sparkle I always look forward to going in there to see what’s new and catching up with good people.
I had a custom ring created for me. It took me a long time to put words to what I could see in my mind, but it came together so beautifully. Carey was so patient, and so helpful with suggestions. Absolutely the best!
Very friendly and helpful staff. They sell both new and beautiful estate jewelry with great deals! Their warranties are excellent as well.took in my 4 1/2 year old ring which was missing a little sapphire and the repair was free (up to 5 yrs) since it was bought from them.
I was recommended by multiple people to go to Tompkins when I started looking for an engagement ring. I am so glad that I chose to go with them. I worked very closely with Flo to create the perfect engagement ring for my now, fiancé. They were able to bring in a couple different diamonds for me to preview, to get a clearer idea of what I wanted. They took the stress out of the process, and made it really enjoyable seeing it all come together. We have received many comments on the quality and beauty of the ring. We will definitely be working with them in the future to create our wedding bands. Great, quality jeweller. Excellent service. Support local!
My husband and I were looking for a local jeweller to make a small, custom 5-year anniversary ring, as well as clean and resize my wedding and engagement rings.
The Tompkins staff we interacted with friendly and knowledgeable, and they are willing to share their knowledge to make sure you are aware of how resizing and custom jewelry-making works.
I am very happy with my wedding and engagement ring cleaning/resizing, and I am looking forward to working with Tompkins for the anniversary ring.
I went to Tompkins for a custom engagement ring and wedding band. I couldn't be happier with the final product and my now fiance absolutely loves it. They worked closely with me to design a unique ring and even had me help choose between a selection of center stones to get the perfect sapphire. When I picked up the rings, I couldn't believe how amazing they looked and everyone remarks on their beauty and craftsmanship. It's always great to shop locally, especially when the service and product are second to none. Highly recommended!
My fiancé used Tompkins to custom make my engagement ring and the result was perfection! I owe a big thanks to Carey she was extremely friendly, welcoming and knowledgeable making the experience fun and enjoyable. Tompkins Is very skilled at what they do and will always go to them for future updates work.
My husband used Tompkins to custom make my engagement ring from diamonds in his great grandmothers broach. It is such a beautiful ring. Tompkins has helped me maintain the ring as I literally have nightmares of losing this family heirloom. They have a personal touch and also people who are so skilled at what they do. Love Tompkins!
Many thanks for making my wedding set look like new again! Carey was great to work with and I really appreciated her expertise and professionalism, not to mention how friendly and fun she is! I'll be recommending others to you for their jewellry needs.
I worked with Carey from Tompkins to create a wedding band to go with my engagement ring. It was tricky, as my wedding band had to be curved to match. Carey worked with me to make sure I could envision the final product, and felt comfortable from start to finish. The final product was beautiful, and complements my engagement ring perfectly! She was a pleasure to work with, and I couldn’t be happier to recommend her services to others.